Bewertung
2,1
Mangelhaft · von 5 Sternen
Elektrofachmarktsavemylight.nl
Savemylight Erfahrungen
2,1von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
22
3 in den letzten 12 Monaten
Elektrofachmarkt
18%
Anteil 5-Sterne-Bewertungen
Bewertungen (22)
3 in 12 MonatenIhre Stimme
Erfahrung zu Savemylight schreiben
Miss Charlotte
Verifizierte Bewertung
Agree with everyone else!
Like many others on here. The customer service from David Williams was appalling. Rude and mocks you. Completely inappropriate customer service communication from them. I requested tracking information for my water timer that was ment to be delivered by RM 24 yet over 72 hours later still waiting. Then I get told "RM doesnt work Sundays!!"... well in north West they currently do! (I was expecting my timer on the saturday). And they "cannot be held liable for me going on holiday!!" - whatever that is about. I agree with everyone else - avoid this company! Its not worth the abuse and bullying tactics. You can find much nice and friendly folk out there.
0
NW6 Andrew
Verifizierte Bewertung
Having read reviews from other people…
Having read reviews from other people complaining about this company I wanted to add that my own experience, based on two transactions in the last year or two, has been faultless. In one instance a transformer they supplied enabled me to rescue a classic desk lamp that I would otherwise have had to ditch. On the second instance they correctly diagnosed the problem, which I was then able to rectify myself. An unscrupulous company would surely have behaved otherwise. So personally I am entirely happy with SaveMyLight and would certainly use them again.
0
Yvonne Cullen
Verifizierte Bewertung
Big scammers avoid this company
Big scammers avoid this company
0
Kamel
Verifizierte Bewertung
Very unserious company
Very unserious company, SaveMyLight International Ltd. SMV Ltd - TF116 Unit 1, Progress Drive Cannock, Staffordshire WS11 0JE see savemylight.co.uk who don't tell the truth and just lie, when you complain about a faulty product you send them, they tell lies that it was supposedly delivered to them all burnt up and smelled of smell after unpacking which was absolutely not true, we have photos and video of the transformer we sent was unburnt and faulty - a non working transformer product They will not even return the transformer and scrap it without informing you of anything ... In any case we DO NOT RECOMMEND BUYING and such companies should be closed as soon as possible so that they go bankrupt and don't take advantage of decent people!!!!
0
Lee Jordan
Verifizierte Bewertung
Horrible company
Sadly i cant give zero stars or I would Ive used this company before with no problem. This time I received a faulty transformer, I contacted them and asked very politely for a replacement and a return envelope for the faulty one as I am entitled to a replacement of faulty goods under the Consumer Rights Act 2015 only to be told its not faulty, It was tested and working when sent out. I could check it to make sure its not tripped the safety cut out. After a few emails back and forth I did the checks they suggested with the same result of a non working transformer. I contacted them again and said i had done everything they asked and it was still faulty. I asked again for a replacement or a refund, either would do at this point and they came up with reasons not to replace it or refund me. I told them if they couldnt sort the issue we have other options we can look at meaning I could contact paypal but i did not state that, i gave them the option to make it right. This didnt happen I just got an aggressive email reply. As I cant get any resolution from them I contacted paypal to sort it out and i got a dreadful email from them. THEY SAID We have been made aware of your Chargeback claim through Paypal and will defend it. It is now clear exactly what your email meant when you insinuated you had other options. In simple terms going over the head of the retailer to file a Chargeback. In the retail world this is called 'Friendly Fraud' by falsing a refund with a payment provider. Very suspicious behaviour if I say so. As you have not given us the chance to inspect and test the product we cannot verify your claim that the goods are defective. I strongly recommend you return the goods to us as any consumer is obligated to do. If you retain the goods and receive funds back we will pursure the return of the funds as per our T&C's. We await the return of the goods. I'm not falsing a refund, and i have no intention of keeping a broken transformer, Im happy to send it back but i aint paying that cost. Its not down to me. Consumer Rights Act 2015 states its not. When you get responses like this to every email options are limited. Every email i sent i have offered to return the faulty product and under the Consumer Rights Act 2015 Section 23: Right to repair or replacement This section details a consumer's right to insist on repair or replacement of faulty goods, the cost of which must be borne by the trader. This includes the trader bearing any costs involved in the removal of an installed item and reinstallation of a replacement. So ive asked for postage to be paid for which has totally been ignored or ive been told its not in their policy. As a seller they are trying to avoid their responsibilities of a repair or replacement of faulty goods under the Consumer Rights Act 2015. I will not be dealing with them again once this has been sorted, AVOID AVOID AVOID there are alternative products available of better quality and at cheaper prices, you just have to seach for them.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Savemylight
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Ist Savemylight seriös?
Für Savemylight liegen bisher 22 öffentliche Bewertungen vor (2,1 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Market Street, TF2 6EL Telford, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Wo hat Savemylight seinen Sitz?
Savemylight hat seinen Sitz in Market Street, TF2 6EL Telford, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Savemylight gibt es?
Die bestbewerteten Anbieter in der Branche Elektrofachmarkt sind AO (4,9 von 5), Currys (4,0 von 5), B&H Photo-Video (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Savemylight beansprucht?
Nein. Das Profil von Savemylight ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Savemylight hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Savemylight auf Bewertungen?
Savemylight: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Savemylight negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.