Bewertung
4,3
Gut · von 5 Sternen
S2AS - Surface 2 Air Sports Erfahrungen
4,3von 5 · Gut
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
118
11 in den letzten 12 Monaten
Surfshop
79%
Anteil 5-Sterne-Bewertungen
Bewertungen (118)
11 in 12 MonatenIhre Stimme
Erfahrung zu S2AS - Surface 2 Air Sports schreiben
Louise Jupe
Verifizierte Bewertung
Really disappointing experience with…
Really disappointing experience with S2AS — and unfortunately I now feel like I’m being avoided rather than having the problem dealt with. I bought a Shinn wing + Slingshot Crosswinder SUP package specifically for a winging trip during annual leave. I had to chase the order in the first place, only to be told by phone that due to staffing my order hadn’t been picked up and was only then being packed. I was also promised an additional leash, which never arrived. When the SUP arrived, there was no original Slingshot carry bag. The board was simply rolled in clear plastic. I transported it still in that packaging and only unwrapped it immediately before using it. On its very first inflation, I manually pumped the SUP to approximately 10 PSI, stopped pumping, fitted the valve cap and left it stationary. About two minutes later, the entire rail/seam catastrophically separated, exposing the internal drop-stitch material. It hadn’t been ridden. It hadn’t been crashed. It hadn’t even touched the water. I had specifically taken annual leave and travelled to a reservoir to go winging, only for the SUP to fail before I could use it once. I’ve since asked S2AS to explain why the original Slingshot bag was missing and to confirm whether the board they supplied was genuinely brand-new unused stock, previously returned or ex-display. I’m still waiting for clear answers and a resolution. At this point, after the initial order issue, missing promised leash, missing SUP bag, catastrophic failure on the first inflation and now the lack of communication, I genuinely feel like I’m being avoided rather than helped. Problems with products happen. What matters is how a retailer deals with them. A customer shouldn’t have to repeatedly chase a company after being supplied equipment that catastrophically fails within minutes of its first inflation. I just want this resolved promptly so I can replace the unusable board and actually use the equipment I paid for. I’ll update this review to reflect how S2AS ultimately handles it.
0
customer
Verifizierte Bewertung
Sold a board they didn't have, sent the wrong size, then left me to sort it out
I ordered a 2025 Ronix Kinetik Project wakeboard in 156cm on 13 April 2026 (order #18297) and paid in full immediately. When I chased the delay, I was told they didn't actually have it and were waiting on their supplier — which was never made clear when I ordered and paid. It was eventually dispatched after around 10 days and delivered on 28 April. When it arrived, it was the wrong size: a 150cm, not the 156cm I'd ordered. I reported this on 3 May. S2AS acknowledged the mistake, and on a phone call the same day told me they'd collect the wrong board and send the correct one. Then nothing happened for 10 days. When I chased again on 13 May, instead of simply fixing their own error they offered two options: pay extra to keep the 150cm and buy the 156cm separately, or arrange and pay to manage the return myself. Both shifted the cost and hassle of their mistake onto me. I put a reasonable counter-proposal to them and it was ignored. In the end I had to resell the wrong board myself to recover part of what I'd spent. I'm also in France, so I'd paid import duties on the incorrect item on top of everything. If you're ordering from abroad, be aware that if they get it wrong, fixing it becomes your problem, not theirs.
0
Shaun Cooper
Verifizierte Bewertung
Always had a great experience with…
Always had a great experience with these guys. Bought various snowboarding and kite surfing gear
0
Chris C
Verifizierte Bewertung
Great customer service
Ordered an item and encountered a Royal Mail delivery issue. Spoke to Ollie who resolved the problem without question. Refreshing & fantastic customer service, cannot recommend S2AS highly enough.
0
Alan B
Verifizierte Bewertung
Ordered a jacket yesterday
Ordered a jacket yesterday, arrived today, perfect. I spoke to Angelo at S2AS ho assured me none of the bad parcel carriers are used. Jacket arrived perfectly packed and perfect, as usual. People I do highly recommend this company.
0
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Ist S2AS - Surface 2 Air Sports seriös?
S2AS - Surface 2 Air Sports erreicht aktuell 4,3 von 5 Sternen aus 118 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Station Road 14-16, BH14 8UB Poole, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden S2AS - Surface 2 Air Sports?
Kundinnen und Kunden bewerten S2AS - Surface 2 Air Sports im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 118 Bewertungen. 11 davon stammen aus den letzten 12 Monaten.
Wo hat S2AS - Surface 2 Air Sports seinen Sitz?
S2AS - Surface 2 Air Sports hat seinen Sitz in Station Road 14-16, BH14 8UB Poole, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu S2AS - Surface 2 Air Sports gibt es?
Die bestbewerteten Anbieter in der Branche Surfshop sind EUROSKATESHOP | USASKATESHOP | KITEDANMARK (4,0 von 5), Wetsuit Outlet (4,0 von 5), Two Bare Feet (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von S2AS - Surface 2 Air Sports beansprucht?
Nein. Das Profil von S2AS - Surface 2 Air Sports ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann S2AS - Surface 2 Air Sports hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet S2AS - Surface 2 Air Sports auf Bewertungen?
S2AS - Surface 2 Air Sports lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann S2AS - Surface 2 Air Sports negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.