Bewertung
3,6
Gut · von 5 Sternen
Verband, Verein oder Organisationrypeapp.com
3,6von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
1 in den letzten 12 Monaten
Verband, Verein oder Organisation
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Ricardo Facco
On October 10, I decided to sign up for Jumpspeak to give the platform a try. The website repeatedly highlights a “100-Day Risk-Free Trial.” However, I was immediately charged $69 upon registration. Right after starting, I noticed that one of the app’s main features — the AI conversation module — was locked, and an additional payment of $149 was required to unlock it. Throughout that same day, I received an excessive number of emails from Jumpspeak. One of them offered “bonus offerings,” including 7 days of free tutoring with a teacher on another platform called Rype. The message said: “The 7-day free Tutoring - Your unique code gives you 100% off our 15-hour monthly plan, so you won’t pay twice (billing info is only requested to create your account).” I followed the link and proceeded with the signup, confident that it was completely free — especially since I entered the discount code provided by Jumpspeak and the total amount displayed was $0. However, I was still required to enter my credit card information to complete the registration. To my surprise, on October 18, I was charged $399 in the middle of the night without any prior notice. As soon as I noticed, I immediately emailed Customer Service requesting to cancel all my subscriptions and to clarify what had happened. I received what seemed to be an automated response, containing only a cancellation link, with no mention of the “100-Day Risk-Free Trial” policy. I was confused, as the charge came from Jumpspeak and not Rype. Since then, I have repeatedly tried to contact both Jumpspeak and Rype to request an explanation and a refund for these unauthorized charges, but I have received no response so far. To make matters worse, on October 24, I was charged again, this time for another Jumpspeak service totaling $149. I kindly request a detailed explanation and a full refund for all these unauthorized charges made to my credit card without any prior notice or consent. In total, I was charged $617: 10/10 – $69 10/18 – $399 10/24 – $149 Thank you for your prompt attention to this matter. Sincerely,
Charlie
This company should be banned from payment providers You cannot unsubscribe!! Yet they keep trying to charge - block your cards and report them as fraud
Florent Constant
I have scheduled a first lesson with a teacher online, he did not show up, I reported the situation and did not get any explanation. I rescheduled another time, with another teacher, 2 days later, and the same situation happenned again: NO SHOW from the teacher, no contact, no explanation... I make time in my schedule for those lessons, with all my good will, and you make me/us wait and loose my/our time. We can't even try the service you offer. How serious is that?? Well, maybe the service doesn't even exist and that is a huge scam!!! Very disappointed. And of course they charge you almost 300€ before you have time to try or cancel the service. STAY AWAY. I will report it to the consumer association and the BEUC.
KellieB McGuire
They just charged me when I never activated my account! What? Help! Contacting my bank.
Christoph Happel
Rype is affiliated with JumpSpeak.com. Rype is the part of the company that administrates the life subscriptions and I was able to contact the support and even did get an answer within 24 hours. The person was helpful in putting my refund request through to the jumpspeak customer support, who was no responsive at all, who then refunded me. Thanks for that.
Typische Antwortzeit unter 7 Tagen.
Rype App erreicht aktuell 3,6 von 5 Sternen aus 62 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (447 Broadway, 2nd floor, 10013 New York, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Rype App im Schnitt mit 3,6 von 5 Sternen („Gut“) auf Basis von 62 Bewertungen. 1 davon stammen aus den letzten 12 Monaten.
Rype App hat seinen Sitz in 447 Broadway, 2nd floor, 10013 New York, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Verband, Verein oder Organisation sind Bradford Exchange (3,9 von 5), Optimalprint (3,7 von 5), MyHeritage (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Rype App ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Rype App hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Rype App: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.