Bewertung
1,7
Mangelhaft · von 5 Sternen
Bekleidungsgeschäftruelala.com
1,7von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
55 in den letzten 12 Monaten
Bekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
OLA BAKER
Rue la la is selling cheap merchandise and they offer an easy return if you purchase seel! Lies all lies they need to be held accountable for false advertising!!! I paid to have a cheap backpack retuned after I paid seel they refused me a refund!!! Go out of business NOW AND FOREVER
Tamta Chochua
Terrible Return Policy & Customer Service I have had a terrible experience with this company’s return policy and customer service. Every time I need to return something, I end up having to chase them for my refund for weeks. Recently, I returned multiple items together. They processed and refunded only one of the items while keeping the $11 shipping fee. They then failed to process the refund for the second item, and I had to contact them repeatedly to get the rest of my money back. ( It has happened couple of times, not just once) This is extremely frustrating and completely unnecessary. Customers should not have to email and follow up for weeks just to receive a refund they are owed. What makes it even worse is that there is no way to actually call and speak with a representative. The entire process feels unnecessarily difficult and unprofessional. Very disappointing customer service and a return process that needs serious improvement.
Dee Mox
They sent two items to the wrong address. When I noticed it, it was impossible to get in touch with them. It's either send them an email or use their chatbot. Nobody ever sent me an email after several tries and the chatbot is the worst. In the end, after 5 days, I got a phone number to call and they were completely unhelpful. Worst customer service ever. Do yourself a favor, save your time and money and shop at a reliable store.
Jessica Johnson
This doesn’t even deserve one star. Avoid buying from this platform if you live anywhere with complex addresses. I ordered an item, and FedEx hit a delivery exception because they couldn't locate my house. FedEx explicitly told me they just needed a quick confirmation from the shipper (this platform) to clear the hold and finish the delivery. When I contacted customer service, they completely blew me off with an automated email stating they "unable to contact FedEx on your behalf" and told me to fix it myself via FedEx Delivery Manager. The catch? This platform placed such strict "Shipper Restrictions" on the package that FedEx's system blocked me from making any changes or picking it up myself. Because this platform refused to send a simple email to FedEx, my package is being sent back to their warehouse. Absolute garbage customer support. I had to file a PayPal dispute just to get my money back. Safest to buy elsewhere.
David
RUE LA LA IS A CRIMINAL ORGANIZATION. Please be sure to read the reviews; they are a scam company. You are unlikely to receive your merchandise, and if you do receive something it will not be what you purchased. You will have to go to your credit card company’s fraud department for reimbursement; customer service is nonexistent.
Typische Antwortzeit unter 24 Stunden.
Rue La La erreicht aktuell 1,7 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Rue La La im Schnitt mit 1,7 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 55 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Rue La La ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Rue La La hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Rue La La: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.