Bewertung
1,4
Schlecht · von 5 Sternen
Bekleidungsgeschäftretrofete.com
1,4von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
25 in den letzten 12 Monaten
Bekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Klaryysa
I am in shock how terrible my experience with Retrofete is and I don’t understand why this website is not being taken down, considering how they’re stealing your money. I have sent back my purchase of 1005€ and it was delivered to the warehouse on 24th of June. Since July 27th, which is over a month later!! Retrofete is claiming they have sent my refund back and provided me with a fake transaction ID. Til this day I have not got my money back. Please please please don’t order here!!!
Alla Ayten Ishchenko
The items did not fit and were not eligible for return due to final sales. The shape and the stitching did not accentuate my figure (90-64-94, size S) but were unflattering handmade me look bigger. The overall fitting was far from perfect. Not worth the investment even during sales.
rebecca degreef
I did not get my refund for a €900 euro dress and cannot get in touch with customer support. They recieved it almost two weeks ago.
Sara Attia
If I could give zero stars, I would. This company does not deserve even one star. I returned my dress and have been trying to contact customer support since last Friday through emails and messages. Every single attempt has been completely ignored. Not one response, not one acknowledgment, and not even a basic confirmation that my return has been received. To make matters worse, I have received absolutely no update regarding my refund. Being left in the dark for days after returning an item is unacceptable and shows a complete lack of respect for customers. A company that takes customers’ money should also take responsibility for providing proper after-sales support. Ignoring customers when they need help is one of the worst customer service experiences I have ever had. I deeply regret shopping with this brand. Unless they dramatically improve their customer service and communication, I would strongly advise others to think twice before ordering. I am still waiting for someone to respond and process my refund.
Dncell
My experience with @retrofete has been extremely disappointing. I purchased a dress for €1,394, but unfortunately it did not fit. I returned it within the allowed return period, and DHL confirmed that the package was delivered to Retrofête on 12 June 2026. Since then, I have been waiting for my refund. Despite multiple emails and phone calls, I have received no response from Retrofête. I have also contacted Global-e, which handled the shipment, but have not received any reply. As a customer, I find it unacceptable that a company can receive a returned item and then become impossible to reach regarding a refund. I am now pursuing the matter through my payment providers, but I wanted to share my experience so that other customers are aware. They have horrible customer service, simply there is no customer service.
Typische Antwortzeit unter 24 Stunden.
Retrofete erreicht aktuell 1,4 von 5 Sternen aus 92 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: CA, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Retrofete im Schnitt mit 1,4 von 5 Sternen („Schlecht“) auf Basis von 92 Bewertungen. 25 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Retrofete ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Retrofete hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Retrofete: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.