Bewertung
2,4
Mangelhaft · von 5 Sternen
Rarepet Erfahrungen
2,4von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
87
46 in den letzten 12 Monaten
Zoohandlung
29%
Anteil 5-Sterne-Bewertungen
Bewertungen (87)
46 in 12 MonatenIhre Stimme
Erfahrung zu Rarepet schreiben
Emilie Gables
Verifizierte Bewertung
Waste Of Money - Returns Are Non-Existent
None of my dogs tolerated this device. Return policy - a BIG JOKE. This sleazy company does NOT offer returns. Don't buy the 3 in 1 Pet Cleaning Kit unless you have money to burn or flush down the toilet. Worthless piece of junk.
0
TJ
Verifizierte Bewertung
never received my order - requested refund 3 times and not honoring it
I ordered from rare pet back in early May. Their shipping said 48 hours but I did not expect that to be accurate so I waited 2 weeks until I emailed them admin about my order. They told me that a delivery attempt was made and failed so I needed to confirm my address. I checked my address and I have a ring camera so I know a delivery was not attempted and the address I put in with my initial order was correct. I said ok well at least I’ll get my product now. Here we are 2 full months later and I still have not received my product. I have been back and forth with them via email and have requested a refund 3 separate times and they just keep sending me the same message about having g escalated my order and having a high volume of tickets. I get it, but at this point I just want my money back and after the 3rd time of requesting a refund and them not honoring it—I’ve just had to dispute the transaction. I will never order from them again.
0
Karen
Verifizierte Bewertung
I have not used this a lot,but have…
I have not used this a lot,but have used it. Now I cannot get it to charge...and it isn't because of overuse.
0
andrea sexton
Verifizierte Bewertung
BUYER BEWARE!!
FIRES BEWARE!!! FALSE ADVERTISING!!! Sent them emails with video included. My dogs are not doing well with this product. And this is their response. I've copied the email to this. You will not get your money back if you can't get it to work for your pet. They wants to make you jump through hoops. Product is loud, even on the lowest vibration it's too much. And the water pick is streams, so harshly that I wouldn't even use it on my teeth. Here is the email they sent me… Thank you again for your message, and I completely understand how discouraging it can be when things don’t go as expected, especially when you’ve already made the effort to follow all the advice. Your patience and involvement are sincerely appreciated. Because our products are hygiene-related, we’re unfortunately unable to offer returns for behavioral reasons (such as a dog being reluctant or anxious), even though we completely understand how this situation can be frustrating. Every dog is unique, and building trust with new objects can take time, that’s perfectly normal. However, we do offer a 60-Day Satisfaction Guarantee for customers who’ve used the product consistently but haven’t seen the expected results. If you’d like to activate this guarantee, we kindly ask for the following: 60-Day Guarantee Requirements: The request must be made within 60 days of delivery A “before” photo of your dog’s teeth (taken on Day 1) An “after” photo after 60 days of use Three short videos showing the product being applied (one at the beginning, one during use, and one at the end) Proof that the product was used regularly (minimum 3 times per week) The completed guarantee form (attached to this email) We’d be happy to review your request once all elements are provided, and if the guarantee conditions are met, we’ll make sure to find the refund solution that works best for you. Please find the guarantee form attached to this message, don’t hesitate to reach out if you need any help completing it. I’ll be glad to assist you step by step to ensure a smooth and fair process. Looking forward to your reply and wishing you and your furry friend all the best. Warm regards,
0
Chris R
Verifizierte Bewertung
Buyer beware!!
This company needs to be more transparent about their return policy. I have an UNUSED item that I wanted to return right after I received it and they said they could not due to hygiene issues. However they said if you use it for 60 days and document usage by pictures, videos and dates you used it, they MIGHT offer a refund???? This is absolutely asinine as then the unit WOULD be used and unhygienic!! I’ve read other complaints with persons actually documenting and videoing and they still did not honor their ridiculous policy! This company is a total disgrace. I know that if I saw a NO RETURN on my item, I would have never purchased it. They need to be accountable for ripping people off. Also, you believe that your purchasing from a company is the US, however with the shipping times, you know it’s coming from overseas. Please avoid this company if you do not want to get scammed.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 62 % der negativen Bewertungen.
US
Alternativen zu Rarepet
Zoohandlung-Ranking →Häufige Fragen zu Rarepet
Ist Rarepet seriös?
Rarepet erreicht aktuell 2,4 von 5 Sternen aus 87 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Rarepet?
Kundinnen und Kunden bewerten Rarepet im Schnitt mit 2,4 von 5 Sternen („Mangelhaft“) auf Basis von 87 Bewertungen. 46 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Rarepet gibt es?
Die bestbewerteten Anbieter in der Branche Zoohandlung sind Animed (4,8 von 5), VioVet (4,4 von 5), YuMOVE (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Rarepet beansprucht?
Nein. Das Profil von Rarepet ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Rarepet hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Rarepet auf Bewertungen?
Rarepet: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Rarepet negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.