Bewertung
1,4
Schlecht · von 5 Sternen
Fahrzeug & Transportradpowerbikes.com
Rad Power Bikes Erfahrungen
1,4von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
14 in den letzten 12 Monaten
Fahrzeug & Transport
6%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
14 in 12 MonatenIhre Stimme
Erfahrung zu Rad Power Bikes schreiben
Brian Christopher
Verifizierte Bewertung
I have had my Rad Power 6+ for about 20 months
I have had my Rad Power 6+ for about 20 months. Of which, I have used it 5 or 6 of those months (280 miles). I love riding the bike, but this summer the display gave me the code 21 error which is the motor controller. I tried all the diagnosis from Rad and still error. Went to the bike shop that assembled the bike for me and they said it was still under warranty. They tried to get a replacement controller, but the customer service denied the claim frankly for no real reason. This is a known product failure. Also Rad doesn't even have replacement controllers in stock so had to find an aftermarket model just so I can ride the thing again. Very disappointing service. Certainly would reconsider buying from them again.
0
Paula Fahrenkrug
Verifizierte Bewertung
Customer service/support is horrible
Customer service/support is horrible. My RAD bike (the electrical harness) sparked, smoked and started on fire. Extreme safety hazard plus bike no longer worked. On phone with RAD over an hour and they made me buy a replacement part. They did not want the defective part to investigate. Several hours to install. Brake still did not work so after another lengthy call to RAD, got the run around and had to buy more replacement parts and pay more shipping. There is no RAD Tech support, only a call center to sell you more parts. No concern about safety or defective parts! I too regret recommending purchasing a RAD bike to others.
0
Neal Pecchenino
Verifizierte Bewertung
you have the worst support ever!!! HORRIBLE COMPANY
you have the worst support ever!!!! what happened to you... Spoke with Jill- He was horrible... I COULD NOT BE MORE DISSATISFIED WITH YOUR SERVICE.... NO BATTERIES, NO SUPPORT, SUPPORT PEOPLE THAT LIE, NO POINT OF ESCALLATION, YOU ARE A DISGRACE!!!!! I RESENT THAT I RECOMMENDED YOU TO DOZENS OF MY FRIENDS....
0
Kenneth
Verifizierte Bewertung
This company is the worst I have íever…
This company is the worst I have íever dealt with. They were bought out and the new company that bought them has no clue about what they purchased. My bike was working ibe day and the next day it didn't. I called them and we did some troubleshooting. They had me unplug different parts of the bike and told me I needed a new accelerator. Which I told them was the problem at the beginning I ordered there part installed properly making sure the battery was taken out. Once I plugged the part in I put the battery back in and still the bike did not work. I called back and was told thst since that didn't work I now needed to purchase a controller. When I asked when can I get the controller I was told that there was no ETA for the part I needed. They went on to tell me they just bought the company and it wasn't there fault they did not have what I needed. This happened about 6 weeks ago. So I called today to get the part and I was told they still don't have the part and still have no clue when they will get the part. If I were you don't buy this bike there customer service certainly sucks and they use the terms like we understand your frustration. But they dint. Yo have a bike tgst yiu said 1800 fir and it sits in the garage collecting dust is a joke. Please don't purchase a rad power bike unless you want a 1899 dollar paper weight in your garage. And if I could there rating qoukd be a negative 10. If end up buying one after reading this review I feel bad for tiuyĥ7ee
0
ShockG
Verifizierte Bewertung
Don’t buy a RAD bike if you want a…
Don’t buy a RAD bike if you want a warranty or support. When my RadRunner arrived, the power assist didn’t work. I was sent a part and told I would need to take apart the pedal to repair. Three months later, the kicks stand snapped off. When I called to get a replacement part, I was told they were in bankruptcy and couldn’t fulfill my bikes warranty on parts and if I wanted a new kickstand, I’d have to buy it. I proceeded to purchase a replacement that was supposed to have worked with my Rod runner. When it arrived, it didn’t have the proper number of holes to attach. I called customer service and they refuse to exchange due to their policy on parts. So now I have $100 kickstand that won’t work with the bike and no kickstand on my nine month old bike, which is still under warranty. Horrible customer service I would strongly advise buying a different brand bike. I don’t know how they plan on getting out of bankruptcy and keeping clients if they don’t service their products and their customers. Very disappointing!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Rad Power Bikes
Fahrzeug & Transport-Ranking →Häufige Fragen zu Rad Power Bikes
Ist Rad Power Bikes seriös?
Rad Power Bikes erreicht aktuell 1,4 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (Northwest Market Street 2622, 98107 Seattle, NL) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Rad Power Bikes?
Kundinnen und Kunden bewerten Rad Power Bikes im Schnitt mit 1,4 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 14 davon stammen aus den letzten 12 Monaten.
Wo hat Rad Power Bikes seinen Sitz?
Rad Power Bikes hat seinen Sitz in Northwest Market Street 2622, 98107 Seattle, NL. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Rad Power Bikes gibt es?
Die bestbewerteten Anbieter in der Branche Fahrzeug & Transport sind Grandado (3,1 von 5), Airports Taxi Transfers (4,2 von 5), DMV (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Rad Power Bikes beansprucht?
Nein. Das Profil von Rad Power Bikes ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Rad Power Bikes hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Rad Power Bikes auf Bewertungen?
Rad Power Bikes: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Rad Power Bikes negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.