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PureGym UK Erfahrungen

4,1von 5 · Gut

633 Bewertungen

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4,1

Gut · von 5 Sternen

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633

627 in den letzten 12 Monaten

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Bewertungen (633)

627 in 12 Monaten

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Richard Bance

GB · Vor 6 Tagen

Verifizierte Bewertung

Great work out at Pure Gym in Torquay.

It’s just what you’d expect from a good gym. The space is great. The Personal Trainers and Manager are so helpful.

0

1. September 2026

shivana Qureshi

GB · Vor 6 Tagen

Verifizierte Bewertung

Discrimination at PureGym

I’m really disappointed with my first experience at the gym today. I attended the Lift class at 7:10pm on 31 August. This was my first ever session at the gym and I am a complete beginner. Before attending, I checked that the class was suitable for all levels, so I felt comfortable giving it a try. Before the class started, I told the instructor, Matthew Miles, that I was a beginner. I did my best throughout the class and used low weights because I knew I was inexperienced. What happened afterwards was completely unacceptable. Matthew Miles told me that I had no experience, that I should get a personal trainer and that I should not come back to his class. He said this in front of another person, which I found extremely humiliating and embarrassing. I am a paying customer who was attending the gym for the first time. If there was something I needed to improve or something I was doing incorrectly, I would have expected an instructor to explain it to me respectfully and help me learn. Instead, I was made to feel like I had no place in the class simply because I was a beginner. Under no circumstances should someone trying a gym for the first time be told not to attend a class that is advertised as being suitable for all levels. I left the gym extremely upset and in tears. What should have been a positive first experience has left me feeling humiliated and questioning whether I even want to continue my membership. I find the way I was spoken to completely unacceptable. Beginners should be encouraged and supported, not made to feel embarrassed or unwelcome. I will be raising this formally with the gym because I do not believe this is how a paying customer should be treated.

0

1. September 2026

Martin

GB · 31. August 2026

Verifizierte Bewertung

Awful app; almost unusable. Hit n miss gyms.

The gyms themselves are not the subject of this the, bit the app necessary to use the facilities. It's shocking and borderline unusable; confirmed after a quick look at the app store reviews. It's enough to put me off continuing membership. App constantly crashes and slows entry to the gym and has been the same for many users for a few years. A recent update has caused consistent log out and PureGym seem completely in denial about it despite submitting several bug reports in the app. Please fix the app as it's really ruining the PureGym experience overall. The gyms themselves, generally good but consistent cleanliness issues at my local branches (Colwick, Castle Boulevard)

0

31. August 2026

Paul Carrington

GB · 31. August 2026

Verifizierte Bewertung

Four years ago I had a stroke when I…

Four years ago I had a stroke when I walked I used to drag my right leg plus I was diagnosed diabetic now I I'm not diabetic and I don't drag my leg this is all down to a PT instructor named Liam at Stockport north gym he's perfect and pure gym is perfect too this is my experience I'm really happy and fortunate to be there

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31. August 2026

Mr Happy

GB · 31. August 2026

Verifizierte Bewertung

Holloway Road gym used to be good…

The Holloway Road gym used to be decent, but unfortunately since new management, Leteisha & co, took over roughly a year ago, things seem to have got worse rather than better. The changing rooms and toilets are often dirty. Despite the recent refurbishment, the overall layout feels awkward and poorly thought out. There have also been ongoing complaints about certain members of staff, yet nothing ever seems to change. I agree with some of the points raised in other reviews about SOME of the PTs: at times, they can act as though the space exists solely for the convenience of their own clients. This can make the gym feel uncomfortable for other members, particularly when equipment or space is being used in a way that affects everyone else. I also have concerns about how certain incidents and complaints at this branch have been handled, and I don't feel that members' concerns are always taken seriously. This is particularly disappointing when the issue is something as important as members feeling comfortable and safe on the premises. To be honest, I only visit this gym a few times a month anyway, as I prefer the one near my workplace. However, everything my partner tells me (she goes 3 times a week) lines up with many of the negative reviews here. The air conditioning was out of action for much of the recent heatwaves, PTs regularly leave weights lying around after sessions, and we've experienced what I would describe as an unprofessional attitude from a staff member named Cem, as well as from a member of the management team. We'll soon be moving away from this area and leaving this gym behind, and based on our experience, we certainly won't miss it.

0

31. August 2026

Die Akte

Antwortet zügig

Typische Antwortzeit unter 7 Tagen. Beantwortet 90 % der negativen Bewertungen.

Alternativen zu PureGym UK

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Häufige Fragen zu PureGym UK

Ist PureGym UK seriös?

PureGym UK erreicht aktuell 4,1 von 5 Sternen aus 633 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden PureGym UK?

Kundinnen und Kunden bewerten PureGym UK im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 633 Bewertungen. 627 davon stammen aus den letzten 12 Monaten.

Welche Alternativen zu PureGym UK gibt es?

Die bestbewerteten Anbieter in der Branche Fitnessstudio sind Basic-Fit (4,5 von 5), PVC Fußbodenbelag (3,7 von 5), Px Sports (1,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von PureGym UK beansprucht?

Nein. Das Profil von PureGym UK ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann PureGym UK hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet PureGym UK auf Bewertungen?

PureGym UK: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.

Kann PureGym UK negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.