Bewertung
4,4
Gut · von 5 Sternen
Pure Erfahrungen
4,4von 5 · Gut
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
313
313 in den letzten 12 Monaten
Unternehmen
68%
Anteil 5-Sterne-Bewertungen
Bewertungen (313)
313 in 12 MonatenIhre Stimme
Erfahrung zu Pure schreiben
PITER JUPITER
Verifizierte Bewertung
great casino
great casino
0
Maria Tarajka
Verifizierte Bewertung
Super ďakujem
Super ďakujem
0
Yanislawa
Verifizierte Bewertung
Top nivo i igra
Top nivo i igra
0
Alessandro Pesaresi
Verifizierte Bewertung
E un sito serio mi sono trola mia prima esperienza vato bene…
E un sito serio mi sono trovato bene ottimi giochi riproverò molto a caricare il conto lo consiglio
0
Ashley Porter
Verifizierte Bewertung
Exceptional Games, Exceptional Staff — But Withdrawal Times Are Unacceptable
I want to start by saying that Pure Casino genuinely surprised me with the quality of their platform. As someone who works professionally in media at MediaCityUK — surrounded by major organisations like the BBC, ITV, Channel 5, SIS and Grenke Bank — I’m used to analysing digital experiences with a critical eye. Pure Casino’s games are some of the most unique and engaging I’ve seen anywhere online. They feel more like immersive arcade experiences than traditional gambling mechanics, and that’s a huge compliment. I also want to highlight the outstanding customer service I received from Kimberly, who is an absolute credit to the company. Her professionalism, empathy and clarity are exactly what customer support should look like. If the rest of the industry followed her example, online gaming would be a much better place. However — and this is the reason for my review — the withdrawal process is extremely disappointing. I submitted my withdrawal, provided all required documents, and then waited three days for verification. That part was fine. But being told that withdrawals can take up to 18 days is simply unreasonable in 2026, especially when other platforms use instant or same‑day payment systems. If deposits can be taken instantly via card or crypto, then withdrawals should not take nearly three weeks. This delay is particularly difficult for me right now. I’ve just come out of an expensive hospital stay while receiving treatment for bowel carcinoma, something I have already explained to the support team. The funds I’m waiting for would be genuinely helpful during this recovery period. I’m not asking for special treatment — just a fair and timely withdrawal process. It’s frustrating because Pure Casino excels in so many areas, yet fails at one of the most important: paying customers their winnings. Every day that passes makes the experience more disappointing, and it overshadows the brilliant work done by their developers and support staff. My professional conclusion: Feel free to explore the site using no‑deposit promotions to experience the fantastic games, but do not deposit real money until the withdrawal system is modernised and streamlined. If a company can take money in minutes, they should be able to return it in the same fashion. *******UPDATE******* Great news — my withdrawal arrived today! It took a little time, but I’m really pleased to say it came through successfully. I’m feeling optimistic that, as a returning customer, the process will become smoother and faster from here on out. It makes sense that loyal players would naturally see a more streamlined experience. After receiving the payment, I deposited £25 and took part in one of the promotions. I now have a new £100 withdrawal pending. Since I’ve shown my intention to continue using and enjoying Pure Casino — and given that I’m listed as VIP 1 — I’m hoping the team will prioritise this next withdrawal accordingly. If the process is noticeably faster this time, I’ll update this review again so others can see whether the improvements and VIP practices are genuinely being applied.
0
Die Akte
US
Häufige Fragen zu Pure
Ist Pure seriös?
Pure erreicht aktuell 4,4 von 5 Sternen aus 313 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Pure?
Kundinnen und Kunden bewerten Pure im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 313 Bewertungen. 313 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Pure beansprucht?
Nein. Das Profil von Pure ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Pure hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Pure auf Bewertungen?
Pure lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann Pure negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.