Bewertung
2,0
Mangelhaft · von 5 Sternen
Einkaufen & Modeprettylittlethings.co.uk
2,0von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
2 in den letzten 12 Monaten
Einkaufen & Mode
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Lisa
THIS ADDED ON PROTECTION FEE IS A COMPLETE SCAM. WHY IS A PAID FOR ADDED EXTRA AUTOMATICALLY ADDED TO YOUR ACCOUNT AND YOU HAVE TO DESELECT TO TAKE IT OFF. FURTHER MORE IF YOU ADD SOMETHING TO YOUR BASKED OR CHANGE SOMETHING IT ADDES IT BACK . TOTAL CON AND SCAM THEY LOVE THEY AI REPSONSES AS WELL SCAMMERS!!!!! LETS NOT EVEN DISCUSS THEIR “REFUND POLICY” ID HAVE MORE RESPECT IF THEY ACTUALLY SAID IT WAS GOING TO BE PRO CESSED IN 7 MONTHS. Please start introducing a ZERO score so these scamming companies can be closed Down!!!
Anna James
Waiting for refunds!!!!!!!!! I have not had any confirmation of the returned items no one bothers to reply can you not see how bad your reviews are do you want to keep it like this or do you want to change it!!!!! Do better PLT and sort your blasted customer services out!!!!
Jennifer
Horrendous experience. Bad quality clothing, expensive shipping and very poor customer service. Do not recommend!!!!
Rose
Lost a long term customer. Sneaky policy change changing to 14 days and misleading wording. I specifically did not start returns process soon after receiving order that I wanted to return because when I searched up return dates for PLT this is what came up: “Any Product(s) returned must be sent to us within 14 days from the date you notify us of your intention to return the Product(s)” and as I was away for a couple weeks I didn’t want to start the returns yet in case I couldn’t return it within 14 days after starting the returns process. What I didn't know and what did not come up when I searched this up was that you have to start the returns process within 14 days of making the order and then you have a further 14 days to send off the parcel. They do this to overcome government law. Got back and went to start the process and was told the time frame had passed. I was so confused and after further investigation realised they quietly changed their policy in February without notifying customers. Customer service was terrible. They showed no empathy, which I guess you can’t expect from a big brand like PLT anyways but now they’ve lost a loyal customer forever over £50 worth of clothing they would have gotten back to resell. I would recommend to avoid this company at all costs, judging by other reviews the customer service is so poor that even when you try and refund within the 14 day period you may not even receive the refund within the period stated by the retailer and customer service will ignore you. They apparently introduced this policy change to stop people buying clothes to try on and send back, but what they don’t seem to understand or care about is the fact that so many of their products look nothing like the pictures, are very poor quality or sizing is completely random so customers HAVE to order items with the knowledge that they will probably have to return some pieces. If the company really wanted to stop people doing this, they should have invested in better quality clothing. As an extra - I paid for unlimited next day delivery and returns. My order toon 3 days to arrive so that was wasted money.
Vic
Purchased 2 items but both were a lot shorter than expected. Returned them immediately but no confirmation email received that the items had been received by them. No reply to emails and no refund as of yet. Appalling way to do business.
Prettylittlethings erreicht aktuell 2,0 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Amy Johnson Way, YO30 4AG York, GB) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Prettylittlethings im Schnitt mit 2,0 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 2 davon stammen aus den letzten 12 Monaten.
Prettylittlethings hat seinen Sitz in Amy Johnson Way, YO30 4AG York, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Einkaufen & Mode sind Cettire (3,1 von 5), Superdry DE (4,1 von 5), Pricendo (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Prettylittlethings ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Prettylittlethings hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Prettylittlethings lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.