Presets Erfahrungen

4,0von 5 · Gut

47 Bewertungen

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Bewertung

4,0

Gut · von 5 Sternen

Stimmen

47

3 in den letzten 12 Monaten

Fotoservice

60%

Anteil 5-Sterne-Bewertungen

Bewertungen (47)

3 in 12 Monaten

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US · 18. Oktober 2025

Verifizierte Bewertung

The master preset bundle

De presets voor foto's in de bundle zijn niet compatible met Luminar Neo. Ze adverteren hier wel mee. Maar deze zijn na downloaden onbruikbaar! Er staat nergens op hun site dat de presets niet werken met Luminar. Misleidende reclame! Misschien dat het super werkt met Lightroom, maar ik heb als Luminar gebruiker hier niks aan. UPDATE: Er wordt alsnog gezegt dat de informatie "accuraat" is. Dit zou het geval zijn als je duidelijk adverteerd met het feit dat de presets alleen voor de oudere versie Luminar compatible is. Met de nieuwe Luminar Neo onbruikbaar. Dat is alsof je als tankstation diesel als benzine verkoopt. Onbruikbaar en af te raden voor Luminar Neo gebruikers.

18. Oktober 2025

Presets

Antwort des Unternehmens · 18. Oktober 2025

Thank you for your continued feedback. We understand your frustration and are here to provide clarity. Our product listing specifies that Luminar Neo is one of the compatible software programs you can use with these presets. The video tutorial we shared demonstrates how to import and utilize these files within Luminar Neo. While we understand that you may find the steps provided less convenient, the method aligns with how Luminar Neo handles compatible files, and we are unable to control the software’s workflow or functionality. We apologize if there was any misunderstanding, but we want to emphasize that the information provided on our product page is accurate. Additionally, please note that due to the easily plagiarized nature of digital products and the fact that once a customer downloads them we can't get them back and make sure they aren't used, we make it clear on our 'Refund Policy' page that we don't offer refunds or returns. All sales are final. We value your feedback about the product page and will review it to ensure it is as clear as possible for future customers. If you have any further questions or need additional assistance, please do not hesitate to reach out. Thank you for your understanding. The Team @ Presets.io

Beraru Valentin

US · 5. Oktober 2025

Verifizierte Bewertung

I’m really disappointed with these…

I’m really disappointed with these presets. The colors are nowhere near what’s shown on the website — they look flat, oversaturated, and completely different from the warm, deep brown tones I expected. It doesn’t seem like these presets are designed for RAW photos at all. I’ve tried them on multiple RAW files and they just don’t work properly. This is the second time I’ve purchased from this brand, and once again, the results are far from the advertised examples. Honestly, they’re not usable for professional work. Very disappointed.

5. Oktober 2025

Presets

Antwort des Unternehmens · 5. Oktober 2025

Thank you for reaching out and for sharing your honest feedback, Valentin! We truly appreciate you taking the time to let us know about your experience. Our presets are always created and optimized for RAW images, as this format provides the best dynamic range and flexibility for achieving the intended tones and depth. We also always recommend editing RAW photos for optimal results, as JPEG files tend to produce flatter or more saturated outcomes due to compression. We’d be happy to help you get the look you expected. If you could share one or two sample RAW photos (unedited), along with which preset(s) you applied, our team can provide some tailored guidance or adjustment tips to help you achieve the desired tones. Thank you again for your feedback — it helps us continue improving our collections and user experience. We look forward to assisting you further. Warm regards, The Team @ Presets.io

William Miero

US · 23. September 2025

Verifizierte Bewertung

Not reliable

Not reliable. Something went wrong and the promised to sent me extra presets. Never received them

23. September 2025

Presets

Antwort des Unternehmens · 23. September 2025

Hi William, Thank you for your feedback, and I’m truly sorry for the frustration this caused. I’ve reviewed our past conversation, and it looks like your order was successfully processed and delivered to your account. You can always log in at https://presets.io/account/login to access your presets instantly. It also seems there may have been some confusion around the “extra presets” you mentioned — I wasn’t able to find a record of that promise in our system, but if there was a miscommunication on our part, I’d like to make it right. Please reach out directly to [email protected] and we’ll be happy to ensure you receive everything you expected We value you as a customer and want you to feel fully supported. Thank you again for bringing this to our attention, and we’ll make sure it’s resolved quickly for you. Warm regards, The Team @ Presets.io

Mr Brian Morgan

US · 6. April 2025

Verifizierte Bewertung

I have used these presets for over a…

I have used these presets for over a year. They certainly add a new dimension to my photos

6. April 2025

Tom

US · 1. Januar 2025

Verifizierte Bewertung

Ordered my presets over a month ago

Ordered my presets over a month ago, had issues downloading them as it kept saying I have downloaded the presets too many times which isn't the case. Contacted support multiple times and still had no response. The customer support is non existent. I would not recommend! 21/01/2025 Hi, so it's now over 6 weeks since this purchase. I still don't have my Presets. Complete waste of money.

1. Januar 2025

Presets

Antwort des Unternehmens · 1. Januar 2025

Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you’ve experienced. We’re truly sorry to hear about the issues with your download. We've sent you a response back in Dec. 07 regarding your concern but we didn't hear any response back from you. If you still need assistance, please response to our email and if you cannot find our email please check your Spam or Junk folders. Alternatively, you can reach us directly at [email protected]. We value your satisfaction and would like to resolve this matter immediately. We appreciate your patience and understanding, and we’ll do everything we can to make this right. 21/01/2025 Hello Tom! We've sent you another email with the information you need to resolve your concern along with the previous responses we've sent you. Please make sure to check your Spam or Junk folders to make sure if you have received our email. If you do not find our email in any of your email folders, please provide us an alternative email address where we could reach you better. Looking forward to resolving this for you.

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Antwortet zügig

Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.

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Ist Presets seriös?

Presets erreicht aktuell 4,0 von 5 Sternen aus 47 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden Presets?

Kundinnen und Kunden bewerten Presets im Schnitt mit 4,0 von 5 Sternen („Gut“) auf Basis von 47 Bewertungen. 3 davon stammen aus den letzten 12 Monaten.

Welche Alternativen zu Presets gibt es?

Die bestbewerteten Anbieter in der Branche Fotoservice sind PHOTO E.Leclerc (4,6 von 5), Vecteezy (5,0 von 5), KRUU (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von Presets beansprucht?

Nein. Das Profil von Presets ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Presets hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet Presets auf Bewertungen?

Presets: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.

Kann Presets negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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