Bewertung
2,5
Mangelhaft · von 5 Sternen
2,5von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
39 in den letzten 12 Monaten
Postergeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Anton Zetterholm
Beställde en poster den 29juli. Varan har fortfarande inte skickats och bolaget svarar inte på mina mail.
Chris
Mega Qualität! Habe durch den Code MONKEY10 auch noch 10% gespart. Längere Lieferzeit durch hohes Bestellaufkommen. Mega freundlicher Kundenservice. Weiter so!
Mehrshad Nourbakhsh langrodi
I placed and paid for an order of six posters on July 30th, but I still haven’t received any information about the order or its status. I’ve contacted Posterbase asking for an update, but so far I haven’t received any response. I would happily receive the posters I ordered, but if they cannot be delivered, I expect a refund. Hopefully Posterbase will get back to me and resolve this soon.
Neg
Very disappointing experience — I would not recommend this company. I placed an order on their website and still have not received it. What is even more unacceptable is the complete lack of customer service. I have contacted them several times regarding my order and my complaint, but I have received no proper response or solution. I now understand the many negative reviews from other customers. Once they have received your payment, it seems extremely difficult to get any assistance when something goes wrong. Customers should not have to repeatedly chase a company just to receive an order they have already paid for or to get a simple answer. Due to the lack of delivery and communication, I have now decided to escalate the matter through PayPal in order to recover my money. Based on my personal experience, I would strongly advise potential customers to be very cautious before ordering from this website.
Consumer
This is the first time I have ever had such a negative experience with an online store. If I could, I would give zero stars. I ordered a poster on June 29 (Order No. 16949). At first, I was told that the shipment would be sent via GLS. I received an email from GLS France asking me to select a parcel shop as the delivery address. However, I never received any further tracking information. On July 15 and 16, I contacted customer service by email for the first time, but received no response whatsoever. On July 20, I opened a PayPal Buyer Protection case, and suddenly someone replied to my email. I was told that a shipping label for my package had already been created, and I was provided with a DHL tracking number. They also informed me that the shipment would be released as soon as I closed the PayPal case. I closed the case immediately. Postersbase received the payment, and I was informed that my package would be delivered on July 22 or 23. Since then, there has been no update whatsoever in the tracking information. I have also checked my spam folder, but there are no notifications there either. I contacted Postersbase again on July 24 and August 1, but once again I received no reply. The PayPal case is closed, Postersbase has received my payment, yet there is still no sign of my poster. This is bordering on fraud.
Typische Antwortzeit unter 7 Tagen. Beantwortet 89 % der negativen Bewertungen.
PostersBase erreicht aktuell 2,5 von 5 Sternen aus 46 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: FR, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten PostersBase im Schnitt mit 2,5 von 5 Sternen („Mangelhaft“) auf Basis von 46 Bewertungen. 39 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Postergeschäft sind Desenio (3,3 von 5), CEWE (4,4 von 5), Tostadora (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von PostersBase ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann PostersBase hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
PostersBase: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.