Bewertung
4,4
Gut · von 5 Sternen
POKÉ GALERIE Erfahrungen
4,4von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
317
28 in den letzten 12 Monaten
Figurenladen
42%
Anteil 5-Sterne-Bewertungen
Bewertungen (317)
28 in 12 MonatenIhre Stimme
Erfahrung zu POKÉ GALERIE schreiben
Simone Costantino
Verifizierte Bewertung
3 Orders, 3 Broken Statues, No Refund – Avoid Poke Gallery
If I could give 0 stars, I absolutely would. I have ordered from Poke Gallery three different times, and all three orders arrived damaged. Not once. Not twice. Three times out of three. The first time, I tried to be understanding. I thought maybe it was just bad luck, so I didn’t even complain properly and tried to fix the damaged item myself. The second time, I contacted them, and after receiving another broken item, they offered me only €10 refund. Honestly, that was insulting and completely ridiculous considering the damage. Now, the third time, the statue arrived broken again, the base and several parts were damaged and cracked. At this point, it’s obvious there is a serious packaging and quality control problem. What makes this even worse is how they handled the situation after. I sent the parcel back, but it got stuck in customs in France and was then returned to me. Instead of helping me solve the problem or taking responsibility, they closed the dispute and kept my money. So now I have a broken statue, no refund, and I’m the one left dealing with all the stress and extra shipping costs. I am honestly speechless. To anyone thinking about buying from Poke Gallery: I strongly recommend you stay away. I ordered from them three separate times, at different moments, and every single product arrived damaged. This is not bad luck anymore, this is a pattern. And if something goes wrong, don’t expect real support. They will do everything they can to make the process difficult and avoid giving you your money back. Avoid this store at all costs.
0
Paolo Bartolozzi
Verifizierte Bewertung
I Always get no refund.
I Always get no refund. I buy and the statue arrive broke almostr 3 years and no refund,i buy from Pokémon sw later and pokegalerie contact me,why? pokegalerie now i ready you're answer i buy Always from you're site Pokegalerie,One time i buy from Pokémon Sw and one email of pokegalerie contact me,i am not confuse my rewiew negative Is Always for this site: Pokegalerie. Coz i get no refund two times and i Will never give up on my right.
0
Peter
Verifizierte Bewertung
Outstanding service and incredible…
Outstanding service and incredible artwork This was the first time I had ever ordered a figure from overseas, and I was so impressed. I received frequent updates on shipping, and the packaging was so well done. The Charizard figure is truly amazing. I cannot say enough about Poke Galerie. Thank you for all that you did for us and I will shop again from your online store soon!
0
Big boss Luigi
Verifizierte Bewertung
Ottimo sito
Ottimo sito, mi hanno assistito e risposto alle mie domande stressanti senza essere mai infastiditi. Esperienza ottima, team molto professionale.
0
Kevin Zheng
Verifizierte Bewertung
Completely messed up my order by delivering it to the wrong address and WON'T DO ANYTHING ABOUT IT TO MAKE IT UP...
If I could give 0 stars I would. When placing my order, I deliberately put a different address than my current address at the time because I knew I was going to be moving by the time my order would be processed (it was a pre order). I had ordered things to my current address before from Poke Galerie, and because of this, they sent my order to that address even though I literally asked them to deliver it to a different address when placing the order. I got an email from them saying my order was fulfilled, and when I saw that they delivered to my old address instead of the one I TOLD THEM TO DELIVER TO, they gave some ridiculous excuse, saying that their policy was to deliver to the previously delivered address of the person making the order, even though again, I specified when making my order that I wanted it to be delivered to a new address, and they completely refused to refund me or redeliver my order to the correct address. I repeatedly followed up with them and was ignored by their customer service. It was no small order either; it was over $100, so I'm really upset that they're refusing to do anything to make it up to me when this was clearly their fault. I'm currently looking into any legal action I can take against them, as surely this must be illegal.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 78 % der negativen Bewertungen.
Alternativen zu POKÉ GALERIE
Figurenladen-Ranking →Häufige Fragen zu POKÉ GALERIE
Ist POKÉ GALERIE seriös?
POKÉ GALERIE erreicht aktuell 4,4 von 5 Sternen aus 317 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (33000 Bordeaux, FR) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden POKÉ GALERIE?
Kundinnen und Kunden bewerten POKÉ GALERIE im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 317 Bewertungen. 28 davon stammen aus den letzten 12 Monaten.
Wo hat POKÉ GALERIE seinen Sitz?
POKÉ GALERIE hat seinen Sitz in 33000 Bordeaux, FR. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu POKÉ GALERIE gibt es?
Die bestbewerteten Anbieter in der Branche Figurenladen sind Sideshow (4,4 von 5), Altaya (4,5 von 5), De Agostini (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von POKÉ GALERIE beansprucht?
Nein. Das Profil von POKÉ GALERIE ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann POKÉ GALERIE hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet POKÉ GALERIE auf Bewertungen?
POKÉ GALERIE: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann POKÉ GALERIE negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.