Bewertung
4,1
Gut · von 5 Sternen
Elektrofachmarktplatinumtherapylights.com
Platinumtherapylights Erfahrungen
4,1von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
100
100 in den letzten 12 Monaten
Elektrofachmarkt
73%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu Platinumtherapylights schreiben
Chelsea Sue
Verifizierte Bewertung
you won’t get a full refund even if mislead
Platinum LED makes you pay for shipping if you want to make a return AND they charge you a "restocking fee" of 20%! I was already frustrated with the situation because I did a lot of research to choose which company I wanted to buy from. The description of the motorized horizontal stand was misleading. It says that you can "flip the stand into vertical position for compact storage" but it doesn't specify that this not a motorized feature and you actually have to start to dissemble the stand in order to do this. You have to unscrew it with your tools and reposition it. I was already frustrated that I bought something that wouldn't work for me and because I was mislead, had to assemble the entire thing before I could see that it doesn't actually just flip to vertical. When reached out learned that they would charge me to send it back which cost over S250 AND wouldn't get a full refund. If they would have waived either the restocking fee or covered the shipping cost I would have been happy to purchase a light that was more compatible for smaller space, like the mat. I hate when big companies that are already upcharging for a product can't be accountable or understanding and still just try to get a much money from you as they can.
0
Elizabeth Lindquist
Verifizierte Bewertung
Excellent Lights — Management Made It Right
The lights themselves are excellent and truly top-notch. Unfortunately, my initial customer service experience was extremely frustrating. I received the wrong lights, resulting in products that were not compatible as originally ordered. Beginning June 30, I spent more than 30 days repeatedly following up by phone and email, providing photos and order information multiple times, without reaching a resolution. For premium products at this price point, the amount of effort required to correct a shipping error was very disappointing. However, I want to give credit where it is due. Once the situation was escalated, management reached out to me directly, reviewed everything that had occurred, acknowledged the issues, and fully corrected the situation. I sincerely appreciate their willingness to listen, take ownership, and make things right. While I still believe the initial customer service and escalation process could be improved, management's response restored my confidence in the company. Updated to 4 stars. The lights are exceptional, and I greatly appreciate management stepping in and providing a fair resolution.
0
Michael Flory
Verifizierte Bewertung
Great product and actually works
Great product and actually works. Takes pain away and improves sleep. Much with the purchase. Have had a lot of inflammation and this red light helps to calm that all down. Highly reccomend!
0
LJ
Verifizierte Bewertung
I'm taking the time
I am making red light therapy a part of my health routine.
0
customer
Verifizierte Bewertung
Delivery was exceptional
Delivery was exceptional. Unit worked. Email answered questions promptly.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 62 % der negativen Bewertungen.
US
Alternativen zu Platinumtherapylights
Elektrofachmarkt-Ranking →Häufige Fragen zu Platinumtherapylights
Ist Platinumtherapylights seriös?
Platinumtherapylights erreicht aktuell 4,1 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Platinumtherapylights?
Kundinnen und Kunden bewerten Platinumtherapylights im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Platinumtherapylights gibt es?
Die bestbewerteten Anbieter in der Branche Elektrofachmarkt sind AO (4,9 von 5), Currys (4,0 von 5), B&H Photo-Video (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Platinumtherapylights beansprucht?
Nein. Das Profil von Platinumtherapylights ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Platinumtherapylights hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Platinumtherapylights auf Bewertungen?
Platinumtherapylights: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Platinumtherapylights negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.