Bewertung
2,4
Mangelhaft · von 5 Sternen
2,4von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
9 in den letzten 12 Monaten
Unternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Steve Chadwick
I absolutely love Planoly. I've been a user for the last 6 years. The company recently appointed a new CEO and the new direction is just amazing. I had an opportunity to chat, and they are so receptive to new ideas as well as moving so much faster. I suggested a few changes, and they were implemented the next day. I've been using their new product in a beta stage and it's beyond amazing. Their support is also very good. Whenever I have an issue, I submit an email and i have a response within 1 business day. This new direction is so exciting!
fox mulder
I paid for a service and the creator didnt respond within 14 days, and exactly 14 days later I got an email that my refund was on its way and that it could take up to 10 business days. After 15 business days of waiting for the refund, I contacted their support team, and a few days later their response was basically that the creator had 14 days to respond and then I'd get a refund 3-5 days after that. I emailed again to reiterate the issue because they didnt seem to understand that it had been over a month since I had originally purchased, and I confirmed in my bank statements that the transaction had posted and the money was taken from my account and never returned. I emailed again about a week later and got no response. I ended up having to dispute the charge with my bank because its been a month and a half since I paid for a service I didnt get and now it's been over a month since I was told my refund would be issued within a week.
Christian
This app constantly fails and the links to socials expire all the time, but you can’t reconnect on your phone - you have to log in on a desktop! Then posts fail for a myriad of different reasons once scheduled, not when scheduling! Their customer service is so bad. Non existent. It’s the most frustrating app. I paid for an annual subscription and I certainly won’t be renewing it!
Louise
Having used several options we chose Planoly as our scheduling and social media posts.
inga astrauskiene
Quick and caring response.
Typische Antwortzeit unter 7 Tagen. Beantwortet 33 % der negativen Bewertungen.
Planoly erreicht aktuell 2,4 von 5 Sternen aus 57 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Planoly im Schnitt mit 2,4 von 5 Sternen („Mangelhaft“) auf Basis von 57 Bewertungen. 9 davon stammen aus den letzten 12 Monaten.
Nein. Das Profil von Planoly ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Planoly hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Planoly: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.