Bewertung
4,4
Gut · von 5 Sternen
Geschäft für Dekoration und Inneneinrichtungplankhardware.com
Plank Hardware Erfahrungen
4,4von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
100
9 in den letzten 12 Monaten
Geschäft für Dekoration und Inneneinrichtung
78%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
9 in 12 MonatenIhre Stimme
Erfahrung zu Plank Hardware schreiben
Allen
Verifizierte Bewertung
Poor quality
As part of a renovation in 2022 we ordered 10x black door handles from Plank at a cost of almost £900! Within the first year of them being fitted the black finish was starting to wear off and show the gold/brass metal underneath, but only on certain areas and on the most used for handles. However now all the handles are pretty much gold and not black which looks absolutely ridiculous! All 10 handles now need replacing as they look worn and tired and they no longer represent the handles we purchased. I would have thought at almost £100 a handle they would last longer than 4 years. I’ve emailed Plank this week to start a conversation regarding the poor quality and longevity of what was marketed as a high quality durable product (hence the reason we felt it was appropriate to spend so much with them) but I’m disappointed to still be waiting for any sort of reply from them.
0
B Paterson
Verifizierte Bewertung
Excellent quality cabinet pulls
Excellent quality cabinet pulls. Even though delivery was a tiny bit slower over the summer holiday period, I would still highly recommend and will use again. This company isn’t Amazon, it’s a small business so a little patience is worthwhile, as they are lovely products and won’t disappoint. The installation method was also thoughtful and went quickly and smoothly.
0
Daniel Rogers
Verifizierte Bewertung
What a waste!
Took delivery of 18 beautifully mate pebble handles today - each in a sealed little box, packed in a big box with each component including the screw individually wrapped in pretty branded tissue paper which was TOTALLY UNNECESSARY not only in the time to unwrap everything but also for the amount of waste which goes straight into the recycling bin. You are an online retailer - your items are sold without the need to ‘wrap’ them and I would like to know what the additional cost per item this adds? In this day and age it isn’t required and Plank need to do better
0
Lewis Voss
Verifizierte Bewertung
I have never left a review for anyone…
I have never left a review for anyone but Plank have been so amazing! I had a little issue with some handles and they have been so incredible to deal with, so helpful, friendly and prompt. Thank you so much!
0
Heather Thomas
Verifizierte Bewertung
Nice products, but clunky customer service.
I’ve bought from Plank before, so when renovating my kitchen I ordered two ceiling lights. Less than a week later, I noticed the same lights were reduced in their Black Friday sale. I emailed to ask if they’d consider refunding the price difference, especially as returning and repurchasing was already an option. Instead of doing that, they insisted I return the original order. It felt unnecessarily awkward and not very eco-friendly, with items being shipped back and forth for no real reason. They received the return on 1 December, but the refund wasn’t even processed until I chased it up by email on 18 December. I actually received the money sometime later. It made me wonder whether it would have happened at all if I hadn’t followed up. I was also confused by the product ratings. The description states the light is 4W but says it can take a G9 dimmable or non-dimmable bulb, LED or incandescent. Being able to use a non-LED bulb was actually a selling point for me, as I’m sensitive to LED flicker. However, my electrician confirmed there aren’t any incandescent bulbs that match that rating, which makes the description feel misleading. Overall, the products themselves are great, but the customer service and product information feel a bit sloppy and more complicated than they need to be.
0
Die Akte
Geschäft für Dekoration und InneneinrichtungHeimwerkerfachhandelBaumarktMöbelzubehörKüchenmöbelgeschäft
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 86 % der negativen Bewertungen.
GB
Alternativen zu Plank Hardware
Geschäft für Dekoration und Inneneinrichtung-Ranking →Häufige Fragen zu Plank Hardware
Ist Plank Hardware seriös?
Plank Hardware erreicht aktuell 4,4 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Plank Hardware?
Kundinnen und Kunden bewerten Plank Hardware im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 9 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Plank Hardware gibt es?
Die bestbewerteten Anbieter in der Branche Geschäft für Dekoration und Inneneinrichtung sind The Range (3,6 von 5), Coolshop (4,7 von 5), Wayfair UK (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Plank Hardware beansprucht?
Nein. Das Profil von Plank Hardware ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Plank Hardware hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Plank Hardware auf Bewertungen?
Plank Hardware: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann Plank Hardware negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.