Bewertung
3,6
Gut · von 5 Sternen
Bekleidungsgeschäftpertedego.com
3,6von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
72 in den letzten 12 Monaten
Bekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Jaimee Gomez
I ordered a custom blazer for my fiancé to wear at our wedding, and I am beyond disappointed with this experience. Before placing the order, I specifically contacted their customer service to ask whether there was enough time for them to make and deliver the blazer before our wedding. I explained that I had a firm event date. Their customer service was initially very responsive and assured me that there was enough time, so based on that assurance, I placed the order, paid hundreds of dollars, and submitted the requested measurements. I followed up again approximately a week later and was reassured that everything was still on schedule. What I cannot understand is that roughly three weeks after I placed the order, they contacted me with questions about the measurements I had submitted weeks earlier. This immediately concerned me because it suggested that these issues had not been identified until several weeks into the timeline. Then, the following week, I received yet another measurement question. Each time, I emphasized how important the deadline was. This was not an outfit for a random event. This blazer was supposed to be my fiancé’s wedding attire. I repeatedly asked whether it would actually be completed and delivered in time, and I was repeatedly reassured that it would be. Now it is Saturday. Our wedding is tomorrow. I emailed them Monday, Tuesday, Wednesday, Thursday, Friday, and today, Saturday. They have completely stopped responding. I have no shipping confirmation, no blazer, no meaningful update, and no response. My fiancé is now without the wedding attire we planned around, one day before our wedding. Had they told me at any point that they could not meet the deadline, I would have understood and purchased something elsewhere. Instead, I relied on their repeated assurances until there was essentially no time left to make alternate arrangements. What makes this experience particularly concerning is that communication was excellent before and during the early stages of the purchase, but when the promised deadline arrived and there was clearly a problem, communication disappeared entirely. At this point, I cannot recommend ordering from this company, particularly for a wedding or any other time-sensitive event. I paid hundreds of dollars for a custom garment after receiving explicit assurances that it could be completed in time, and as of the day before my wedding, I have neither the garment nor an explanation. If the company resolves this, I will update my review accordingly. But this is an unacceptable way to handle someone’s wedding order.
Ben
Very common issue with them is shipping delays. 6 weeks after ordering and still don’t have anything so have done a chargeback.
Valentin Hamon-Beugin
I really hesitated a lot before buying my wedding suit from Perte d'Ego, but I can say now that it's one of the best decisions I've made! Okay, communication is not always easy and you have to be very patient (you'd better anticipate), but it's definitively worth it. The broderies (100 % custom made) are amazing, the fabric's quality is great, what else could I ask for? Thank you very much Perte d'Ego.
Timothy
I was delighted by my first order. The items I ordered fit exceptionally well, and the quality is excellent . My order took a few weeks to arrive, but that amount of time is to be expected for made to order clothing. My order was shipped via FedEx. It took only a few days to be delivered once it actually shipped. Honestly, the impressive quality of the items more than made up for the lead time. I would be happy to order again.
Alan Wallace
T-shirt (and blazer) ordered, order would be 20-25 working days according to the site which gave me enough time before I went away although I checked a couple of weeks ahead and was still in preparation. Needless to say I didn’t get the t-shirt in time to go away with, nor a lead time. I couldn’t get proper updates as to when my items would be ready despite numerous requests, customer service and care is horrific, some requests answered but still garments not finished, always left hanging . After more than 2 months I wanted to cancel, I was allowed to do so but only if I received store credit. I decided to agree to this although I honestly never want to do business with them again. Despite asking, with no response, the credit hasn’t been applied and I’m still waiting to find out when I’ll get it. I certainly wouldn’t recommend, I would advise to steer well clear.
Typische Antwortzeit unter 24 Stunden.
Pertedego erreicht aktuell 3,6 von 5 Sternen aus 261 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: IN. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Pertedego im Schnitt mit 3,6 von 5 Sternen („Gut“) auf Basis von 261 Bewertungen. 72 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Pertedego ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Pertedego hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Pertedego: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.