Bewertung
1,2
Schlecht · von 5 Sternen
Pentair, Inc. Erfahrungen
1,2von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
85 in den letzten 12 Monaten
Unternehmen
3%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
85 in 12 MonatenIhre Stimme
Erfahrung zu Pentair, Inc. schreiben
Swain Pools & Spas
Verifizierte Bewertung
No Sanitizer Will Fix This
As a pool and spa business owner for 47 years I had been loyal to Pentair as my main supplier for 90% of my pool/spa/water needs. No more. The very day they backwashed all of their Carecraft customers to waste is the day we pulled the plug on them AND their stock price began to take a dive and start the rapid descent down the stock ladder. Thousands of their previous customers can't understand why a company would disassemble decades of loyalty and pump this level of ill will into the pool/spa trade. Clearly they didn't filter any possible ramifications through their decision making system. The flow of our purchasing into their competitor's pipeline has been almost 100%. I cannot imagine sending my customers down the drain with the same disdain. They might survive but it will only be by skimming the available pool of customers left that aren't heated enough to say "goodbye".
0
Mark J
Verifizierte Bewertung
Giving this company 1 star is being…
Giving this company 1 star is being generous, they do NOT support their products, they do not HELP their customers. I called for help on one of their products and their response is we don't make that item or support it anymore, couldn't even supply a user guide or manual. Turned out to be a complete lie as I was able to ultimately find the manual on their web site. The product too doesn't work.
0
Krikor B
Verifizierte Bewertung
Terrible product support
Terrible product support. Every time I call I get "we are experiencing higher than normal call volume resulting in hold time of 1 hour or more. If you want go to our f-ing website, and the answers are there for you". But my answer is not there. I've been on hold for 45 minutes, and I hear the same message every 20-30 seconds. Hire some more help.
0
RG
Verifizierte Bewertung
Horrible customer support!!
Pentair’s customer service performance during my recent pool‑heater repair appointment was nothing short of unacceptable. What should have been a straightforward service call turned into a multi‑hour ordeal marked by missed commitments, nonexistent communication, and a complete lack of accountability. I was scheduled for a 9:00 AM appointment. By 9:30 AM, with no technician in sight, I attempted to call Pentair to find out what was going . What I encountered was a customer‑service black hole. The phone system placed me in a queue with a wait time exceeding one hour, and every alternative number I tried led to the same dead end—no human being, no assistance, no information. Just automated loops and wasted time. By 11:00 AM, instead of receiving a call or explanation, I received a text message informing me that the technician would now arrive at 1:30 PM. No apology, no reasoning, no acknowledgment of the missed appointment—just a new time dropped into my lap as if my entire morning hadn’t already been disrupted. Then, at 2:00 PM, the inevitable happened: no‑show again. No call. No update. No explanation. Nothing. This pattern of behavior reflects a customer‑service operation that is either completely overwhelmed, completely disorganized, or simply indifferent to the people who rely on their products. Pentair sells premium equipment, but the service behind it is anything but premium. It is chaotic, unreliable, and dismissive of the customer’s time and trust. Based on this experience, I strongly recommend that anyone who has a choice avoid doing business with Pentair. Their customer service is not just poor—it is dysfunctional. When a company cannot honor appointments, cannot provide live support, cannot communicate delays, and cannot show even basic respect for the customer’s time, it forfeits the right to call itself a leader in its industry. Pentair may make decent equipment, but their service truly and consistently fails. And that failure becomes the customer’s problem every single time.
0
Roger Larreur
Verifizierte Bewertung
Probably the worst
Probably the worst, they have zero customer service support, you will never get someone to talk to on the phone. Wait times are 1 hr and I have tried 3 times now. Had to go to my pool builder and local pool supply to get help. Don’t buy PentAir!!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Häufige Fragen zu Pentair, Inc.
Ist Pentair, Inc. seriös?
Pentair, Inc. erreicht aktuell 1,2 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (Industriestr. 7, 73469 Riesbürg, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Pentair, Inc.?
Kundinnen und Kunden bewerten Pentair, Inc. im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 85 davon stammen aus den letzten 12 Monaten.
Wo hat Pentair, Inc. seinen Sitz?
Pentair, Inc. hat seinen Sitz in Industriestr. 7, 73469 Riesbürg, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Ist das Profil von Pentair, Inc. beansprucht?
Nein. Das Profil von Pentair, Inc. ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Pentair, Inc. hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Pentair, Inc. auf Bewertungen?
Pentair, Inc.: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Pentair, Inc. negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.