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PayPal Erfahrungen

1,5von 5 · Mangelhaft

218 Bewertungen

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1,5

Mangelhaft · von 5 Sternen

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218

48 in den letzten 12 Monaten

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Bewertungen (218)

48 in 12 Monaten

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Dianne King-McGavin

US · 25. August 2026

Verifizierte Bewertung

Never using PayPal for purchases again

I often purchase items via PayPal, assuming my purchases will be protected, but I was wrong and I will no longer use PayPal to buy anything. I proved to them that a company I didn't receive a product from was a scam, but because the company provided a false proof of tracking, PayPal sided with them. My local post office confirmed that the package (from Cracklively) was never delivered to them, but PayPal refused to consider my claim.

0

25. August 2026

Madalina Mihai

US · 21. August 2026

Verifizierte Bewertung

Horrible experience

Horrible experience. Talking with robots and staying stuck for months in "solving" some issues. Even to close the account is impossible. I'm tired of you

0

21. August 2026

Blakethedomermom

US · 20. August 2026

Verifizierte Bewertung

I'm no longer using Paypal as I have…closed the bank account associated with PP

I'm no longer using Paypal as I have closed the bank account that was associated with my Paypal account. Paypal will not let me close my account-insisting I have an outstanding transaction which I do not have. I did make a formal complaint with the CFBD and Paypal told them the same thing-I have a pending transaction so my PP account can't be closed. PP won't even tell me what the "pending transaction" is--DO NOT OPEN A PAYPAL ACCOUNT--RUN!!!

0

20. August 2026

Carol Lemus

US · 10. August 2026

Verifizierte Bewertung

Unethical practices

My PayPal credit card account was hacked in May 2026. It took 3 months, 7 phone calls, a complaint submitted to the governmental Consumer Financial Protection Board and the Better Business Bureau for the unauthorized transactions to be refunded. In the waiting period, a payment was made to the now closed account in excess of the updated account balance and I have already called 3 times for a refund. There now is no activity on that account available since July 14. I cannot see the payment sent because they have removed my account access from my dashboard although I was told my current balance is $0. The overpayment was over $700. This company is unethical and far from consumer friendly. I've been on hold several times for over an hour, then been supposedly transferred to the department which could help me. Instead, I've been sent back to the main menu, and after struggling with the bot which answers, I have been transferred back to the department which cannot assist me. They have done everything they can to avoid reversing the unauthorized transactions and now to refund my overpayment. Stay away from them. If you have an account with them, close it immediately and take your business elsewhere.

0

10. August 2026

Howard Wolsky

US · 4. August 2026

Verifizierte Bewertung

PayPal offers no real protection for on-line purchases

I ordered a product advertised on Facebook with a Meta Trusted sticker on the site. I had no idea I was ordering something that was going to be sent from China, and take 2 months. I used PayPal thinking I was getting some protections. BTW - I was also charged 34% tax on my $49.99 purchase. Once the order was confirmed and money taken from my PayPal/credit card I started to inquire when I'd receive my order. The package finally left China after a month or so and they gave me a tracking number. A few updates were posted and it appeared my parcel hit my metropolitan area (Denver) and then nothing for 30 days. I contacted the seller a few times and they told me to be patient, it was "in transit". After 30 days with no updates I put the transaction in dispute with PayPal and requested a refund. In spite of my complaints and screen shot sent to PayPal they gave the seller another 7-10 days to respond to them. On the expiration date I contacted paypal and did not hear back. A few days later they closed my complaint and said they received confirmation from the seller that the product had been delivered to my mailbox and closed my dispute. There was nothing in my mailbox! PayPal's reply was that the seller "proved" on their end they delivered the product now I had to prove I didn't receive it. Seriously, how do you prove you don't have something? After hours fighting with AI bots and foreign call center reps their solution was for me to find the distributor, or USPS, and get something in writing that says they never delivered my item. Where is the consumer protection? Why did I use PayPal at all? I have been a PayPal client for over 20 years and their escalated response was we believe this foreign distributor and not our long term client. This over a $75 charge. Over and over again in the chat with the PayPal Customer Service Rep they repeat let us know when you get the proof that they product was not delivered and make sure it's within the 10 day appeals window or I guess I'm just out of luck. PayPal offers NO CUSTOMER PROTECTION WHATSOEVER! THEY ALSO FAIL TO SEE THE ABSURDITY OF THEIR POLICIES.

0

4. August 2026

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Ist PayPal seriös?

PayPal erreicht aktuell 1,5 von 5 Sternen aus 218 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Embarcadero Road 1840, 94303 Palo Alto, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden PayPal?

Kundinnen und Kunden bewerten PayPal im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 218 Bewertungen. 48 davon stammen aus den letzten 12 Monaten.

Wo hat PayPal seinen Sitz?

PayPal hat seinen Sitz in Embarcadero Road 1840, 94303 Palo Alto, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Welche Alternativen zu PayPal gibt es?

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Ist das Profil von PayPal beansprucht?

Nein. Das Profil von PayPal ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann PayPal hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

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