Bewertung
3,0
Durchschnittlich · von 5 Sternen
Anbieter von Hubschrauberflügenpapillon.com
Papillon Erfahrungen
3,0von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
33
5 in den letzten 12 Monaten
Anbieter von Hubschrauberflügen
39%
Anteil 5-Sterne-Bewertungen
Bewertungen (33)
5 in 12 MonatenIhre Stimme
Erfahrung zu Papillon schreiben
Samuele Pecoraro
Verifizierte Bewertung
Es war einfach perfekt
Es war einfach perfekt! Sehr freundliches Sicherheitspersonal. Mega lustige Menschen. Mit Fotoservice auf dem Boot. Wir durften sogar früher Fliegen als gebucht und hatten einen Helikopter ganz für uns allein.
0
Kathleen P
Verifizierte Bewertung
Pilot was awful!
Our pilot may be qualified to fly, but beyond that, not personable or informative at all. Nick never talked to us or told us what to look for or what we were looking . We were all wondering if our headsets were working!! But they were! Lot of money for a fly-by. We heard that the other pilots were wonderful. Do yourself a favor. Don't fly with Nick.
0
cliff
Verifizierte Bewertung
Cancelled last minute, still no refund
Unfortunately, our experience aligns with several others. Often times, only people frustrated with something will bother to write a negative review, but those with a positive (or expected) experience will not write a review. So it always tends to be skewed and you have to take reviews with a grain of salt, so I was hopeful that would be the case for me and we wouldn't experience the problems that others have. Just as several others have mentioned here, our flight was cancelled the day of, after we arrived. We booked SEVEN months in advance, paid in full ~ $1200 for family of four. We arrive 30 minutes prior as instructed. They tell us, sorry, we have mechanical issues, so you are cancelled. They say, we tried to call you (we received no call because, guess what, cell service is not the best around the south rim of the grand canyon...). We said, we have seen at least 4 helicopters flying, how about canceling someone else, how do you select? Did everybody else here book 7+ months ago? Who is prioritized? The reality is they overbooked, and because we paid 7 months previous, we paid less (I looked, their prices went up since we had booked). So I guess we were the easy choice to cancel... They offered to rebook the next day, yet they know that nearly nobody can accomodate this, so it is a hollow offer where they know they can "do their part to try to rectify", but also know that nearly everybody would then just cancel, and the problem takes care of itself. Great business model... Everybody that is going to book a helicopter trip over the grand canyon is there on vacation, and nobody is staying anywhere near grand canyon village or the location of this airport. It is an hour drive just from Williams and the main road, one way. Anyone who books this is driving in from Sedona or Vegas or Phoenix for a half/one day trip, and vacation days/time is precious. Its not as though you can just go do something else nearby and wait until the next day... We had one window of time planned, and the time of this flight was it. I suppose that is why they do not really care about customer service, or screwing someone last minute. Its not like they are planning for repeat customers really... Kids were beyond disappointed. The build-up and excitement, only to be completely let down last minute. They cried as we were walking out and leaving because the talk of the helicopter ride was happening for months prior. And now to the refund. The girl at the counter said the refund would take 7-10 days. Ok, thats typical, whatever. 12 days goes by, no refund. E-mail and call. They respond and say that, because its been more then 6 months, we cannot refund back to your card. We can either ACH (and attached a form) or send a check. I respond to tell then to send a check. Who in their right mind is going to provide their bank account number and routing number into a microsoft word file and e-mail it back? Fast forward ~ 21 days. Still no check. So send another e-mail (haven't called yet because that is a whole other experience...). I receive and e-mail back, not a response to my e-mail, but a carbon copy of the first one sent 9 days prior saying I can use ACH or check. Um, huh? So here we are now, still no refund. Fortunately, since we were heading to Vegas that day (was supposed to be right after our helicopter flight), we booked with Maverick for a helicopter flight over Las Vegas the next day. $450 for family of four, and the experience was excellent all around. I'd recommend Maverick, and avoid this company.
0
Dorthe Brødbæk Andersen
Verifizierte Bewertung
Vi havde den mest fantastiske tur til…
Vi havde den mest fantastiske tur til Grand Canyon. Vi var i trygge hænder hos Jimmy vores pilot som får de allerbedste anbefalinger
0
Stephanie Baumann
Verifizierte Bewertung
ZERO STARS.
ZERO STARS. We prepaid for this helicopter tour and drove an hour to get there on our last day in town. Ten minutes before we were supposed to board, they said we would not fit on the helicopter and sent us home. They offered to “reschedule,” which wasn’t helpful since this was our last day visiting. A heads-up earlier in the day would have saved us from wasting our last day traveling over an hour back and forth and a lot of disappointment. This is completely unacceptable. Extremely frustrating experience and a huge waste of our limited vacation time. I DO NOT RECOMMEND.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Papillon
Anbieter von Hubschrauberflügen-Ranking →Häufige Fragen zu Papillon
Ist Papillon seriös?
Papillon erreicht aktuell 3,0 von 5 Sternen aus 33 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Papillon?
Kundinnen und Kunden bewerten Papillon im Schnitt mit 3,0 von 5 Sternen („Durchschnittlich“) auf Basis von 33 Bewertungen. 5 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Papillon gibt es?
Die bestbewerteten Anbieter in der Branche Anbieter von Hubschrauberflügen sind Maverick Helicopters (4,9 von 5), Wingly (4,0 von 5), Go-Etna Excursions (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Papillon beansprucht?
Nein. Das Profil von Papillon ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Papillon hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Papillon auf Bewertungen?
Papillon: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Papillon negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.