Bewertung
2,2
Mangelhaft · von 5 Sternen
Geschäft für Outdoor-Kleidung und ‑Ausrüstungoystercooler.com
2,2von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
5 in den letzten 12 Monaten
Geschäft für Outdoor-Kleidung und ‑Ausrüstung
Anteil 5-Sterne-Bewertungen
Ihre Stimme
michael lenzner
I purchased an oyster pro, unfortunately it arrived with a broken thermometer which has never worked. I sent 4 emails as directed on the website to hello@oystercooler but they never responded. STAY AWAY there is no customer service. And I have a broken cooler
Lam Tran
Purchased a new cooler from them that was supposed to deliver mid-March. It got delayed to mid-April and then delayed again until mid-May. I wouldn’t be surprised if it gets delayed again. I responded to their email thread where I got my order confirmation to cancel my order. They couldn’t locate my order even though I provided my email, order#, and shipping zip code. Ended up disputing with my credit card company to do a backcharge as I’m not going to deal with their BS. Thought their service was bad but this bad? Switch from YETI to try Oyster but going to switch back. Never again getting Oyster. YETI has much better customer service.
Rosalee Gillespie
So far, the cooler works fairly well. My issue is around the lack of transparency. I thought I was buying from Norway. Shipping was $95, which I thought made sense coming from overseas. However, I was unexpectedly hit with $200 duties because it actually came from the US. Initially, I contacted the email on the website (apparently that goes to the US). *Twice*. No one responded. So I did some digging and found an email in Norway. They responded quickly and explained that they use US distribution for North America but they would improve transparency around shipping. They have not. In fact, the only information I can find today is that shipping in the US is free. Must be nice. My cooler ended up costing me about $800.
Malcom Magic
Unfortunately the product it self is excellent quality, but customer service is not. The send me the wrong Bundle, and two month after still waiting for deliver, of the missing parts. Bad customer service. Very sand cause the product is premium, but service is NOT
Andrew s
Ordered this exciting cooler on August 10. Like other users reporting on Oyster coolers, I never received an invoice or shipping notice. When I go to their website, I see no record of receiving my order. Yet my credit card was charged on August 10. I'm now in the dispute process with them.
Typische Antwortzeit unter 24 Stunden.
Für Oystercooler liegen bisher 16 öffentliche Bewertungen vor (2,2 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Pilestredet 75, 0354 Oslo, US) ist öffentlich dokumentiert. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Oystercooler hat seinen Sitz in Pilestredet 75, 0354 Oslo, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Geschäft für Outdoor-Kleidung und ‑Ausrüstung sind Millets (3,9 von 5), Surfdome (3,1 von 5), Scapino (3,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Oystercooler ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Oystercooler hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Oystercooler: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.