Bewertung
1,8
Mangelhaft · von 5 Sternen
Geschäft für Audiogeräteonkyo.com
1,8von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
3 in den letzten 12 Monaten
Geschäft für Audiogeräte
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Titten
Onkyo bietet keinen Service und keinen Kundendienst bei Problemen. Der AV Receiver TX NR 7100 ist eine Katastrophe und hat nach mehr als 2 Jahren nach Start noch eine Menge Kinderkrankheiten. Man kann z B. keine Musik von Android Apps über Chromcast auf den Receiver streamen. Das Onkyo Hauptmenü schaltet sich während der Einstellung am TV immer wieder nach nur wenigen Sekunden aus. Im DAB Menü kann man die gespeicherten Sender nicht direkt anwählen. Die Liste könnte man leider ewig fortsetzen. Nie wieder Onkyo. Weder die Funktion des AV Receivers überzeugt noch der nicht vorhandene Kundendienst.
Ray W.
I had purchased an Onkyo receiver about a month ago and on Sunday it stopped working. I tried to figure it out and couldn't. I called in and talked to an employee, Christen, and he was outstanding. I'm in my 70s so he had to deal with me not hearing or seeing well and he was so kind and patient. When I called back in to do a commendation for Christen, Mathew answered and he was also very kind. I told him I would do a commendation on him too and he said "No, you don't have to do that". Even the supervisor they transferred me to was kind. I would highly recommend Onkyo due to their customer service. Also, the receiver is highly rated too.
Leazes NDR
The TX646 receiver was OK, not great, then it died a death with regards to giving out any sound. Apparently these things have a major fault with their boards/chips. Check out "Onkyo no sound" videos on t'internet. Absolute junk, avoid this brand like the plague
Kevin B.
I BOUGHT A (ONKEE-YO) TX-NR696 2 YRS AGO (REFURBISHED) AND WHEN I RECEIVED IT I DIDN'T HOOK IT UP UNTIL MY KLIPSH SPEAKERS CAME IN 35 DAYS LATER -WHICH WOULD COME BACK TO BITE ME IN THE BUTT, HARD! (ALWAYS PLUG IN AND TRY ELECTRONICS IMMEDIATELY WHEN YOU RECIEVE THEM)!! BECAUSE AFTER THE 30 DAYS IT HAS TO BE SENT OFF TO THEM FOR REPAIR! SO WHEN I TURNED IT ON FOR THE FIRST TIME IT WOULDN'T EVEN GET OUT OF STANDBY MODE! SO I CALLED ONKYO AND A SALESMAN TRIED HELPING ME GET IT TO WORK WITH NO PREVAIL. (AND THESE CONVERSATIONS ARE SUPPOSED TO BE RECORDED, BUT (ONLY FOR THEIR CONVENIENCE)!!! SO HE DECIDED IT NEEDED TO BE SENT IN FOR REPAIR! SO MY FIRST NIGHTMARE LIKE SOOOO MANY OTHERS KNOW STARTED! I UNPLUGGED IT WHILE WE WERE STILL TALKING AND PULLED IT OUT AND GOT THE BOX TO SEND IT BACK FROM IT BEING UNDER MY CARPORT! (NEVER THROW AWAY AN ONKYO PRODUCT BOX BECAUSE I PROMISE YOU LIKE I'D FIND OUT LIKE SO MANY OTHERS YOU WILL NEED IT FOR WARRANTY PURPOSES)!! IF I ONLY READ THE ONKYO PRODUCTS REVIEWS! YOU'D KNOW WHY THEY WENT BANKRUPT! SO I SENT IT TO .... NORMAN'S SERVICE CENTER IN ATLANTA.... THE WORST OF THEM ALL...!! AFTER 2 MONTHS OF NO WORD I CALLED ONKYO AND THEY FOUND OUT WHY IT HADN'T BEEN FIXED! I WASN'T TOLD TO PUT MY INFO AND WHAT WAS WRONG WITH IT ON PAPER? SO INSTEAD OF GETTING BACK TO ME, IT SET IN A SPOT AMONGST THE OTHERS ON THE FLOOR!IF YOUD EVER BEEN IN ONE OF THOSE PLACES YOUD KNOW WHAT IM TALKING ABOUT! OUR CONVO WASN'T PLEASANT AT ALL TO SAY THE LEAST AND SO AFTER 5 DAYS I GOT A CALL FROM NORMAN SAYING THE UNIT WOULD NOT BE REPAIRED UNDER WARRANTY BECAUSE IT HAD CAT HAIR, DANDRUFF, DUST, AND A DRIP OF SOMETHING, IT LOOKED LIKE SWEAT, HE SAID BUT I HAD PICTURES OF THE UNIT IN THE BOX THAT I TOOK BEFORE SENDING OFF!!! AND I HAVE NO CAT! SO I ASKED FOR IT TO BE SENT BACK AND WAS TOLD IT WOULD HAVE TO BE PAID BY ME HE THOUGHT BUT I WANTED IT BACK TO SEE IF WHAT I SENT IT IN FOR WAS STILL THE REASON! WHEN THEY SEND IT BACK I VIDIOED ME UNBOXING AND PLUGGING IT IN ONLY TO SEE IT WOULDN'T TURN ON LIKE WHEN I SENT IT OFF! AFTER CALLING TRYING TO GET IT REPAIRED AND TELLING THEM TO LISTEN TO THE TAPED PHONE CALL ABOUT WHY I HAD TO SEND IT IN FOR THEY STILL DENIED ME WARRANTY REPAIR!!! THE FIRST TIME i EVER HEARD OF THAT HAPPENINGBEFORE!! THE 25 YEAR OLD YAMAHA I HAVE IN MY BARN UNBOXED ON A SHELF STILL WORKS TODAY AND I CANT GET A NEW (ONK-KEE-O) RECIEVER TO WORK RIGHT AFTER I PLUG IT IN???? BUT IT GETS WORSE!!!!! DURING THE TIME I SENT MY NEW TX-NR696 RECIEVER, (REFURBISHED, BECAUSE THAT MEANS IT HAD BROKE WITHIN THE FIRST 30 DAYS AND HAD TO BE REPAIRED BEFORE I BOUGHT IT, IM SURE REFURBISHED BY ●♤ NORMONS♤●, TO BE REPAIRED, THE SALESMAN CONVINCED ME IT WAS TOO LITTLE OF A RECIEVER FOR MY SYSTEM SO I THEN BOUGHT THE HAILED. •☆•ONKYO-- ☆•JEWEL OF RECIEVERS THE ☆》》▪︎RZ-50《《▪︎☆ (BEFORE I KNEW MY OTHER TX-NR696 WOULD BE DENIED WARRANTY OR I WOULD HAVE NEVER BOUGHT IT (ESPECIALLY AFTER READING THE VERY POOR REVIEWS ON EVERYTHING THEY MAKE BREAKING)!!!! SO NOW AFTER OWNING THE RZ-50, it has broken after only 1 year!!! SO now I'm HAVING TO PAY $75 TO SEND IT IN FOR REPAIR - ( ANY OF THEM EXCEPT NORMANS)!!! IM HOPING THE OTHER ONE DOES A BETTER JOB AND IT WILL BE REPAIRED!!! I HAVE A $18,000 10 SEAT SURROUND SOUND THEATER SET UP IN MY HOUSE WITH EVERYTHING BEHIND GLASS AND WELL VENTED! SO I'M SURE NORMAN JUST KNEW HE HAD HIM A NICE RECIEVER TO SELL WHICH HE TRIED TO TELL ME THEY PROBABLY WERNT GOING TO PAY TO SEND IT BACK, (SHADY), HE KNEW THEY WOULD!!!! HOPING ID FALL FOR IT!! BUT I GOT IT BACK! NOW I'LL SEE IF THIS ONE GETS REPAIRED RIGHT! IF I'D HAVE READ THE REVIEWS, I WOULDN'T HAVE EVER BOUGHT ONE!!!, (AND I DID SEND THEM PICTURES OF ME PACKING IT UP BEFORE TAPEING! AND THE TOP WAS CLEAN), BUT THIS IS UNHEARD OF HAVING BACK-TO-BACK RECEIVERS BREAKING IN A DAY AND IN 1 YEAR!!!! SO PLEASE SPARE YOURSELF THE TROUBLE I'VE BEEN THROUGH!!! OR YOUR NIGHTMARE WILL BEGIN THE DAY YOU BUY IT!!!!!! GOD BLESS AND GOOD LUCK IF YOU DO BUY ONE BEFORE READING MY NIGHTMARE!!!
Smash Factory
Onkyo sales Rep gave me false information that cost me 3 hours of my time including gas for 2 hours of driving. Their staff is poorly trained and have little knowledge of their products
Typische Antwortzeit unter 24 Stunden.
Onkyo erreicht aktuell 1,8 von 5 Sternen aus 67 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Onkyo im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 67 Bewertungen. 3 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Geschäft für Audiogeräte sind hmv (UK) (4,5 von 5), OPPO Digital (3,9 von 5), OTIC (3,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Onkyo ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Onkyo hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Onkyo: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.