Bewertung
2,1
Mangelhaft · von 5 Sternen
Nebulahoroscope Erfahrungen
2,1von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
12
2 in den letzten 12 Monaten
Astrologe
8%
Anteil 5-Sterne-Bewertungen
Bewertungen (12)
2 in 12 MonatenIhre Stimme
Erfahrung zu Nebulahoroscope schreiben
Margaret Coonan
Verifizierte Bewertung
SCAM THIS CLAIMED 1 POUND HOROSCOPE…
SCAM THIS CLAIMED 1 POUND HOROSCOPE TOOK MONEY £50 AS REGULAR PAYMENTS OUT OF MY ACCOUNT THEY ARE FRAUDS DO NOT USE THEM!!!
0
Miss Lucy Meakin
Verifizierte Bewertung
Customer service exceeded my expectations
Nebula is not unlike many of these companies that offer a limited free [thing] then after a certain amount of time charge you a subscription. In the past, I've fallen for a couple of these & had no recourse for charges, despite being armed with screen-shots, etc. With Nebula, I found how to unsubscribe* [see end] but couldn't prevent the money leaving my account. As soon as I found that there was a pending credit card payment for a months' subscription, I contacted Nebula via their chat bot, which inevitably took me round in circles. With the chat bot, if the option to speak with an advidor doesn't appear, just type, "Please connect me with an advisor", or something to that effect, and the chat bot will inform you that an advisor will contact you by email. To my sceptical suprise, an advisor replied within ~5minutes with the message below, so I wanted to be share the experience. I think it's sensible to be cautious with this type of internet product, but I'm genuinely suprised & very pleased with the support & professionalism shown by this company. ---------------------------------- Hi, I'm Barb, and I’m here to help. We’ve reviewed your case with our billing team, and they’ve approved a full refund for your most recent purchase. We truly value you and want you to feel fully supported in every interaction with us. The funds should return to your balance (or the charge may disappear) within 5-10 business days, depending on your bank. Also, your Nebula website subscription has been canceled, and no further charges will occur. Thank you for trusting us and reaching out! I sincerely hope that our solution resolved your concern to your satisfaction. Anyway, if you have any additional questions, please feel free to contact us. Our team works 24/7! Thank you again for your inquiry, and have a wonderful day ☀️ ----------------------------- *To unsubscribe, go to your computer-based account (not your phone/tablet app). Go to your profile (top right of your screen) and choose 'settings' from the menu. There will be 3 tabs at the top of the next page (Personal info, Customer Support, Legal & Privacy) - click on 'Customer Support'. You will see 4 options (Help, FAQ, Plans, Billing) - go to Plans, where you will see if you have any live subscriptions & a link to 'Change Plan', which includes an option to 'Cancel Subscription'.
0
Ke McShane
Verifizierte Bewertung
I will be taking this complaint…
I will be taking this complaint further. It was notified by my paypal that a further €29.99 was taken out of my PayPal account within minutes of me paying the one off €1 payment for a one off insight. I did not have any readings, I did not click on any further links for detailed reports/insights etc. There was no email contact. I am unable to afford this unauthorised payment and the worse thing is this was done without my knowledge, agreement or consent. I reported this to Nebula straight away and also to PayPal as its an unauthorised transaction. I did not download the APP i viewed it from their website. I have just been informed by PayPal that nebula have stated "Your claim was refused because you didn't cancel the billing agreement before the transaction took place. See your billing agreement for Terms and Conditions" I cancelled the subscription which was unknowingly set up by Nebula as soon as I was charged €29.99. I cancelled the subscription within the hour. Just to highlight i received no push notification and no emails about this extra payment. There was nothing in my emails even after checking my spam folder. Nebula is processing recurring payments and hiding subscription management inside the UI Nebula is using dishonest tactics to charge users without proper consent. I was unaware that a further payment/subscription until I saw the charge. They make it difficult to notice the costs upfront, which feels intentionally misleading. I haven't been back on the website. I haven't viewed or clicked on any further emails from Nebula since I reported this to you, reported to paypal and cancelled the subscription I unknowingly had. This was all completed on the same date and within the hour that I paid the €1. I couldn’t find any clear information about this being a recurring payment before I made the purchase, which was only €1 I would like a full refund of the €29.99 I have been charged. I have also notified by bank This is appalling and I will be taking this further.
0
Candace Lee
Verifizierte Bewertung
Watch out for this
Watch out for this - they are out for your money - you get into it and they offer you something for a dollar and then they get your info and you end up with charge of $29+ and it seems to also be a monthly charge. Still arguing about it - hoping PayPal will fix it - I should have just used my credit card but for a dollar I went the easy way with PayPal the easy way - Still arguing with the Nebula jerks over it. At least my credit card company would stand behind me!😡
0
Dr. Angelika Berger
Verifizierte Bewertung
Absolut unseriös
Absolut unseriös. Mit wurde nicht nur inhaltlicher Unsinn nahegebracht, auch wurde gegen mein Einverständnis eine monatliche Abbuchung von 39 Euro über PayPal eingerichtet, obwohl ich nur für eine einmalige Zahlung von 1 Euro meine Zustimmung gab.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Nebulahoroscope
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Ist Nebulahoroscope seriös?
Für Nebulahoroscope liegen bisher 12 öffentliche Bewertungen vor (2,1 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu Nebulahoroscope gibt es?
Die bestbewerteten Anbieter in der Branche Astrologe sind Astroline (4,2 von 5), Chris Riley Psychic Medium (3,7 von 5), Hint (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Nebulahoroscope beansprucht?
Nein. Das Profil von Nebulahoroscope ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Nebulahoroscope hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Nebulahoroscope auf Bewertungen?
Nebulahoroscope: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Nebulahoroscope negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.