Bewertung
3,5
Gut · von 5 Sternen
Geschäft für Audiogerätemusicteck.com
MusicTeck Erfahrungen
3,5von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
9
4 in den letzten 12 Monaten
Geschäft für Audiogeräte
56%
Anteil 5-Sterne-Bewertungen
Bewertungen (9)
4 in 12 MonatenIhre Stimme
Erfahrung zu MusicTeck schreiben
Shay Cohen
Verifizierte Bewertung
Dawn-X
Dawn-X purchased this and sent it to the wrong address, they helped all along the way, I was on a trip and decided to cancel the transaction to- they were kind enough to give me the shipping cost as a refund. great service all the way!
0
Audio Lab.
Verifizierte Bewertung
Terrible international buying experience
I would not recommend this store to anyone, especially for international orders. They sent me headphones with a defect: a severe channel imbalance to one side. I received the headphones on April 17th. On April 20th, I contacted MusicTek about the problem. I reported the issue and attached measurement results Good thing I had the proper equipment Instead of replacing the defective unit with a working pair, they told me to deal with the manufacturer directly under warranty by mail. This is despite the fact that their website says replacement is possible within 30 days, with the condition “if the product does not match the stated specifications.” Apparently, a defect still counts as “matching the specifications.” The manufacturer then contacted me and said, “Send us the headphones and we’ll send you a new pair.” But after I sent them, I was told they would be repaired and that I would have to wait, which is already strange since I was told something completely different at first. I don't understand why I should even wait and get my headphones repaired if I bought them new and they broke after a couple of days, lol In total, it has now been a month since I delivered the headphones to the manufacturer in Japan (they received them in April). Today I got a response saying the repair will take “a very long time because the factory is busy.” Fine, I waited almost a month, but I still don’t have my headphones, and it looks like I won’t get them back anytime soon
0
UnchartedSky
Verifizierte Bewertung
Customer care and support are top notch
I purchased a very expensive pair of like-new headphones and cancelled via email, later regretting my impulsive purchase. Support emailed me back quickly and offered me a deal I couldn't resist to continue with my purchase. I won't state exactly what that deal was (and no, it wasn't to leave a review here) but support was awesome and I was very satisfied with the outcome.
0
Jon
Verifizierte Bewertung
Sorry for the TL/DR story. But if you're about to drop large sums of money on a product you might want to read this.
I purchased a set of IEMs from them and experienced a weird anomaly in which my right IEM experienced volume attenuation to the point where I thought the unit had died completely or something was wrong with my cable. I put a second cable in and it work fine. Oh, I forgot to mention the 2 pin terminal on the right IEM was tight to the point were when I'd plug in the cable, it hurt my thumb and left a dent in it that took approx. 45 seconds to rebound. I mention that detail to illustrate, if my thumb is receiving that kind of pressure, so is the port on the IEM. After this happened repeatedly I reached out to MusicTeck thinking I'd do an exchange for a new pair in perfect working conditions. Their response was, IF we could recreate it we'll send you another pair. The cable that I originally used worked flawlessly for a couple days of frequent use. So that made me little nervous. I told them a story about my best friend who had that exact phrase told to him when he bought a car and the transmission was slipping. Long story short, they couldn't recreate it and his transmission blew two days after his warranty was up. They responded to me saying we're not a used car dealership will take care of you. That set my mind at ease and I went on with my exchange process. Fast forward to when they get it they tell me they can't recreate the situation. They said they'd refund my money, and I said what about the exchange I just wanted another pair of them I like the IEMs a lot I just want a working pair. They said that I would keep having that problem because the terminals are tight on all the units we've tried so we'll just refund you the money. And I replied it'll happen to me but it won't happen to someone else? And the whole thing just seemed weird so I went on their website and noticed that they're sold out. They were supposed to put one aside for me but they didn't they lied and said they did but clearly they didn't. I said to them I've never had a company be willing to refund the money but not doing exchange. I've had the opposite happen but never this. They gave me their number and told me to call them. I did and we went in circles basically saying the same stuff that we said through the emails. Where at some point the guy got mad and said we're refunding your money and hung up in my face. I have the opportunity to buy these from another place but they're sold out at that place now too. I chose this place based on the reputation and the fact that they're fairly local to me. I also sent five other people their way to get the same IEMs. If I wanted to let someone borrow money I would have let one of my friends borrow it. I wanted to purchase something that's why I gave them my money. But greed got the best of them and instead of putting on a side for one of their customers that they knew wanted an exchange they chose to sell the last one. Apparently Gordon Gecko isn't the only one that thinks greed is good. This company is terrible. It's one thing to be lied to by a company but to be disrespected on the level of them hanging up in my face. Wow that's customer appreciation. So be reluctant when you're about to drop $6,000 on a set of iems or $8,000 on a limited edition cable they're currently selling. Because if something goes wrong with it and they have the opportunity to sell the last one to someone else knowing that you have a problem with your's and you want to exchange it, they're willing to lie in order to not fulfill your order. They're all about the cash grab.
0
Jedd Chionglo
Verifizierte Bewertung
Amazing fast and quick delivery
Amazing fast and quick delivery. Ordered he1000se and they were extremely helpful and found the cheapest shipping option for me in Canada
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu MusicTeck
Geschäft für Audiogeräte-Ranking →Häufige Fragen zu MusicTeck
Ist MusicTeck seriös?
Für MusicTeck liegen bisher 9 öffentliche Bewertungen vor (3,5 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu MusicTeck gibt es?
Die bestbewerteten Anbieter in der Branche Geschäft für Audiogeräte sind hmv (UK) (4,5 von 5), Muziker (4,7 von 5), Muziker (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von MusicTeck beansprucht?
Nein. Das Profil von MusicTeck ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann MusicTeck hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet MusicTeck auf Bewertungen?
MusicTeck: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann MusicTeck negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.