Bewertung
2,4
Mangelhaft · von 5 Sternen
Bekleidungsgeschäftmissguidedus.com
2,4von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
38 in den letzten 12 Monaten
Bekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Jo Priestley
ABSOLUTE SCAM….DO NOT ORDER The trading standards need to shut this company down for failing to adhere to legal standards and customer rights to returns. This company used to be legit and good quality and fair. Now it’s turned into a complete scam. You can’t return any items, customer service does not exist, the return address they provide is bogus and the whole set up is geared up to rip you off. I can not return any of my items because no courier accepts the address they provide and no one will answer your customer service email. The return address comes up as Holloway plastics Unit 5- 7 Lily Wang and the address is an imaginary company and someone somewhere is getting very rich off the misfortune of the consumer. Stay away at all costs
Vero Solt
Absolutely awful experience! The dress I ordered was poor quality so I’ve returned it and still haven’t received my refund even though it’s been almost 3 months. Haven’t received any emails on the progress of the refund, and when contacted customer service team was asked to provide the same info again and again, felt like they were taking the mickey rather than trying to help. Will never shop there again!! Absolute nightmare dealing with their customer service team, not helpful at all!
Anny S
DON'T BUY . The getaive reviews here are true. I've returned the items due being very poor quality. They won't respond to my email . The return was delivered at their place . I opened a PayPal case to get mh money, PayPal closed the case in their favour even with all the proves that the parcel was delivered to them (photo recite and tracking number ) when i contacted PayPal and talked live with an agent they said that Missguided don't have a refund policy even if you return the item they won't refund you . So that's it . They won't refund me anything. I am left without the items and without the money
Anonym
DO NOT order from MISSGUIDED. They do not cover your return back. Have no returns portal. You have to send it back and then chase them for a refund and send pictures of your receipts. It’s been over 2 months and I have not got my refund and they keep asking me to resend the receipts for proof. I have not sent them 3 times and still no refund. They also take about a week to respond. Save yourself the headache and just order from somewhere else.
Freya
AVOID AT ALL COSTS This company deserves 0 Stars. I have had exactly the same issues with returning my items - the returns portal didn’t work, so I had to open a ticket. My items didn’t fit so had to return. I have evidence of all tracking numbers, proof of postage and proof of delivery from Royal Mail which was all sent to Missguided via return email. I had a bad gut feeling about sending it to the strange address they tell you to send the items to, had to input it manually when ordering the return via Royal Mail because it wasn’t recognised on the auto fill drop down. Wish I hadn’t flipping bothered! I raised another contact ticket after 7 days because no one was replying to my messages to be told they have not received my parcel tracking number, to send it over again and not to raise a separate ticket! Absolutely fuming, this has caused me nothing but stress and I regret ever doing the return - wish I checked here first for reviews! Customer service is shocking and by the looks of these other reviews, seems that I’m going to have to wait a VERY long time before I get my money back, which is rightfully mine. Even worse is you have to pay for your own return to go back to them!! I would recommend anyone wanting to purchase anything from Missguided to avoid at all costs and if you do have a return and the portal doesn’t work, just stick the items on vinted, would be easier to get someone else to buy the items then get their team to respond!
Typische Antwortzeit unter 24 Stunden.
Missguided erreicht aktuell 2,4 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Missguided im Schnitt mit 2,4 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 38 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Missguided ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Missguided hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Missguided: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.