Bewertung
1,3
Schlecht · von 5 Sternen
1,3von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
52 in den letzten 12 Monaten
Elektrofachmarkt
Anteil 5-Sterne-Bewertungen
Ihre Stimme
AS K
Washing Machine has not worked since day 1. Continuous suds despite multiple service requests. By the way soap issues are not covered in warranty. NEVER again I will buy Miele. The product and the service has been the worst.
MEck
Very poor quality - freezer has broken 5 times in 13 years. Their preferred vendors are slow and have been ineffective. And customer service is the worst I have experienced. They "lost" my ticket and made me start over (after a month of waiting) yet had full access to the record. Never again.
MaryBeth
Horrible customer service. They charged me for 2 vacuums. Still have not received the refund after sending back the extra vacuum. The one I opened had already been opened with the wrong attachments included. Promised a discount that didn't happen. I had a Miele previous vacuum which I loved and also got a dishwasher recently but I would never buy from them again because of their atrocious customer service. Too bad.
Lesley Mochnach
We have had 3 Miele dishwashers over 15 years. They clean amazing, super quiet, racks are designed for maximum capacity and they don’t rust. However, they all broke with the same problem - failure of the circuit board. The first one we had for 10 years and the next two each for about 2 1/2 years each. Parts are too expensive to replace, customer service and tech support terrible. As much as I love these dishwashers they unfortunately are just too expensive to replace that frequently so will be switching to a different brand now.
David Taylor
I own a kitchen and bath remodeling company and have worked in this industry for over 25 years. This is, without question, the most disappointing customer service experience I've had from an appliance supplier, manufacturer, and installer.A specification sheet provided for a Miele double oven contained incorrect dimensions. Those dimensions were provided as part of the appliance specifications and were used during the design and construction of a custom kitchen, ultimately resulting in approximately $15,000–$20,000 in additional costs for our project and cost us the opportunity to earn a positive Google review on an otherwise outstanding kitchen remodel.Mistakes happen. What has been unacceptable is what followed.Over the past nine months I've repeatedly requested meetings, asked to speak with decision makers, followed up through emails, phone calls, text messages, customer service, local representatives, and even national representatives after meeting them at KBIS. Despite repeated assurances that someone would follow up or help, no one has accepted ownership of the issue or worked to bring all parties together to reach a resolution.Every communication, email, text message, specification sheet, and the installation process has been documented. My goal has never been to attack anyone publicly. I've simply wanted the companies involved to acknowledge what happened and work toward a fair resolution for both my company and my client.Unfortunately, after almost 10 months, I feel compelled to share my experience so other contractors and homeowners understand how this situation was handled. I sincerely hope someone from Miele with the authority to resolve this reaches out. If that happens, and a fair resolution is reached, I will gladly update or remove this review. Until this matter is resolved, I have chosen to refer 5 different clients to other appliance suppliers and will continue to do so. I just sold a $7k Kitchen and bath design yesterday that will involve roughly $50-$75k in appliances and it saddens me to have reservations about specific manufacturers. However, I must protect my relationship with my clients.
Typische Antwortzeit unter 24 Stunden.
Miele erreicht aktuell 1,3 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: Deutschland, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Miele im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 52 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Elektrofachmarkt sind AO (4,9 von 5), Currys (4,0 von 5), B&H Photo-Video (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Miele ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Miele hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Miele: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Öffentliche Registerdaten zu Miele liegen vor.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.