Bewertung
2,0
Mangelhaft · von 5 Sternen
Handtaschengeschäftmichaelkors.eu
Michael Kors Europe Erfahrungen
2,0von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
210
43 in den letzten 12 Monaten
Handtaschengeschäft
15%
Anteil 5-Sterne-Bewertungen
Bewertungen (210)
43 in 12 MonatenIhre Stimme
Erfahrung zu Michael Kors Europe schreiben
Graham Hutchison
Verifizierte Bewertung
Visited Michael Kors at the MacArthur…
Visited Michael Kors at the MacArthur Glen Ashford Outlet retail park today. Delighted that the men's store has just opened there. Staff were vibrant, welcoming and lovely and not at all pushy. Bought some excellent items. I have used this shop quite a lot over the last few years and the quality and service is always excellent.
0
denise mcgann
Verifizierte Bewertung
Update on my review written June '26
Update: following review in June '26. O/No X003992391 (10/06) GB944349991 Despite following their instructions and emailing several addresses, they have not responded OR refunded the money owed me. My Consumer Rights are: •order item online in UK which arrives faulty is protected by Consumer Rights Act 2015 •this means I am LEGALLY entitled to a FULL REFUND of the entire amount paid (includes the refund of outbound standard delivery charges that I paid to have my purchase delivered •because the product was faulty this means the entire contract has been breached. •the gift box purchased for my item should be refunded also. PLEASE CONSIDER MICHAEL KORS UNACCEPTABLE WAY THEY ARE BEHAVING AND PERHAPS BUY FROM A MORE TRUSTWORTHY COMPANY (OR NOT) (Denise McGann)
0
Sohail
Verifizierte Bewertung
MK is in decline. Sad to see.
I decided to place another large order for some staple pieces from MK. I like to spoil myself from various brands and MK is firmly in my wardrobe for a reason, the quality and simplicity along with comfort makes it my go to. I never thought I'd see MK go through it's decline so obviously but here we are. I decided to order some clothes while staying at my mums, DHL didn't even attempt to deliver and dropped it off at a pick up point. A shop down the round. I had no idea until I got an email from DHL saying it was delivered. I went to collect it and was concerned. The store wasn't great and I left worried. When I got back I realized my box was damaged and most of the items where missing. The store didn't even mark them as delivered or check anything. I was confused. I assumed MK would deal with promptly. I jumped on live chat and was told a ticket was opened and I'd have to complete a form and include pictures. I thought they'd see what happened, take into account the packages weren't even coming up as delivered and actually query it with DHL. I was told to wait 10 days. Every couple of days I'd go on live chat for an update. Every single time the person wouldn't respond, or ask how they can help and go quiet for literally 10-20 minutes. I tried calling a couple of times. The line cuts out after 6-7 minutes???? About 8ish days later I got an email saying my refund was refused by loss prevention and that I'd have to raise it with my bank. No problem. I did that. My bank asked for proof I tried everything. So I sent another email and jumped on live chat. Again. I was ignored for most of the day or advisors literally disconnected the chat after saying they couldn't help. SUPER annoying. Again. Calls would disconnect. I sent the live chat screenshot to my bank who literally said "what, Mk is supposed to be a reputable company". After sending my bank all the proof, DHL randomly decided to mark my package as delivered on the 20 August!!! I picked it up on the 11th and even sent pictures to MK saying this. How was a package I already had delivered on the 20th. I jumped on live chat and was told someone would email me. No one did. Now, stupidly. While this was going, and under the stupid assumption I'd have MK look into this properly I placed another order. For some other things, while i waited for a refund/replacement of my original order. The second order had an item come up as out of stock after I placed it and paid for it. Great. One item was delivered perfectly by DHL in london. And the other item is stuck... With DPD and has been since the 18th. It was supposed to be delivered by Saturday but now I'm super concerned it's lost somewhere. And yeh. Considering everything I don't think MK will even look into it or care. This whole experience has made me realize that MK has a serious customer service issue. When someone in store said they could have my order delivered in store, I should've listened. Now. Im sure my bank will refund me but how can MK be ok with 10-20 minute response times on live chat, and calls that disconnect?? Is this just a sign that the brand and capri as a whole are dead? I was genuinely elated when I saw their ads plastered all over in the evening standard showing off the new launch. And referbed stores are beautiful but there is no substance to any of this if the CS is lacking. Genuinely disheartening. And concerning. EDIT: MK literally have the ticket number above, theyve told me to email the same email I've been emailing. There is no way this is real. But here we are.
0
EK
Verifizierte Bewertung
Return
I ordered a bag, and i don't like cause it's to big for me. I contacted the Customer Service, for return they are very Helpful and the refund is very quick. Good Job Michael Kors Dundrum, Ireland👍🏽👍🏽
0
N Laz
Verifizierte Bewertung
Unreasonable Delivery and Return Fees
Honestly, I find the delivery and return fees quite expensive. You pay €4.95 for delivery, which is already a bit high, and unlike many other companies, returning an item costs an additional €3. That means you end up paying €7.95 in total just for delivery and return. I think these extra fees are unreasonable and should be reconsidered.
0
Die Akte
GB
Alternativen zu Michael Kors Europe
Handtaschengeschäft-Ranking →Häufige Fragen zu Michael Kors Europe
Ist Michael Kors Europe seriös?
Michael Kors Europe erreicht aktuell 2,0 von 5 Sternen aus 210 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Michael Kors Europe?
Kundinnen und Kunden bewerten Michael Kors Europe im Schnitt mit 2,0 von 5 Sternen („Mangelhaft“) auf Basis von 210 Bewertungen. 43 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Michael Kors Europe gibt es?
Die bestbewerteten Anbieter in der Branche Handtaschengeschäft sind WARDOW (4,9 von 5), Vestiaire Collective (3,9 von 5), Flannels (3,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Michael Kors Europe beansprucht?
Nein. Das Profil von Michael Kors Europe ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Michael Kors Europe hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Michael Kors Europe auf Bewertungen?
Michael Kors Europe lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann Michael Kors Europe negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.