Bewertung
3,5
Gut · von 5 Sternen
Mietwagenanbietermauritius-rentacar.com
Mauritius Rentacar Erfahrungen
3,5von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
61 in den letzten 12 Monaten
Mietwagenanbieter
53%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
61 in 12 MonatenIhre Stimme
Erfahrung zu Mauritius Rentacar schreiben
Nathan Coleman
Verifizierte Bewertung
involved duplicate card charges
involved duplicate card charges, an additional cash payment request and vehicle condition issues. The company now disputes my experience despite my booking and payment records. These are serious red flags, so I would be very cautious before booking.
0
Ethan
Verifizierte Bewertung
Le véhicule était propre
Le véhicule était propre, bien entretenu et prêt à être utilisé dès la prise en charge. Le personnel a fait preuve d’un grand professionnalisme et a assuré un accompagnement de qualité pendant toute la durée de la location.
0
Caleb Foster
Verifizierte Bewertung
I booked a car for my trip expecting…
updated: company claims to not a geiune experience is false i have provided all relevant docs to them; be aware before boooking I booked a car for my trip expecting everything to be sorted before I arrived. Instead, things got messy almost immediately. My card was charged twice, and then I was asked to pay again in cash. That left me confused about what I had actually paid for. The car I received also had condition issues during the two days I used it. When I later raised my concerns, I was told that a two-day rental was impossible and that I must have used another company. That honestly made the whole experience even more frustrating because I know exactly who I booked with and I have my booking and payment records. For me, the repeated payment issue and the condition of the car are enough reason to look elsewhere. I would be very careful and keep proof of every payment and the vehicle's condition before accepting it.
0
Trevor Hensley
Verifizierte Bewertung
I would seriously think twice before…
I would seriously think twice before booking with Mauritius Rentacar. What should have been a simple two-day car rental turned into a frustrating experience involving payment confusion, repeated requests for money and a vehicle that did not meet the standard I expected. The problems started before I even arrived. I had already arranged and paid for the booking, yet my credit card was charged twice. Instead of having a clear explanation and a straightforward payment process, I was then asked for another payment in cash. At that point I was left trying to work out exactly what I had already paid, why my card had been charged more than once and why I was being asked to pay again. This is a major red flag for me. When you book a rental car, the price and payment terms should be completely transparent. You should not have to arrive at your holiday destination and suddenly find yourself dealing with additional payment demands or trying to establish which payment is actually valid. The car itself was another disappointment. I had the vehicle for two days and returned it, but during those two days I experienced problems with the condition of the vehicle. A rental company should be checking its cars properly before handing them over to customers. When you are driving an unfamiliar vehicle in another country, you need to be confident that it is safe, properly maintained and ready for the road. Instead, I had concerns about the vehicle that should not have been there in the first place. The combination of the payment problems and the condition of the car made the whole experience feel poorly managed. I was paying for a service that was supposed to make my holiday easier, yet I ended up spending time dealing with issues that should have been resolved by the company before I even collected the car. I have also seen other customers describing problems involving communication, vehicle condition, delayed or missed arrangements and booking issues. I understand that every customer has a different experience, but when you start seeing similar complaints alongside your own experience, it naturally makes you question how consistently the company handles its customers. What concerns me even more is the response to my experience. Rather than simply addressing the payment and vehicle issues, the company has suggested that I may have reviewed the wrong business because they claim their current system does not allow two-day rentals. That does not change what happened to me. I had the vehicle for two days and returned it. I know which company I dealt with and I have my own booking and payment records. If a company says that something is impossible under its current policy, that does not automatically mean a customer's experience did not happen. Policies, booking systems and actual transactions need to be checked against the evidence. My advice to anyone considering this company is simple: keep screenshots of your booking, save every payment confirmation, check your credit card statement carefully and document the vehicle thoroughly before driving away. Take photos and videos of the bodywork, tyres, interior, fuel level and anything else that looks questionable. If anyone asks you for another payment, get a clear explanation and written confirmation of exactly what it is for. I cannot tell other people what conclusion to reach, but from my experience the repeated payment confusion, additional cash request and problems with the vehicle are serious warning signs. I booked a car expecting a straightforward rental and instead spent valuable holiday time dealing with uncertainty over money and the condition of the vehicle. Personally, I would not book with Mauritius Rentacar again. There are too many things that I would want clarified and documented before trusting the company with another rental. If you are considering them, do your own research, read the recent reviews carefully and make absolutely sure you understand what you are paying before handing over any additional money.
0
Owen Marshall
Verifizierte Bewertung
I honestly wish I had chosen a…
I honestly wish I had chosen a different rental company for my trip because my experience with Mauritius Rentacar became far more complicated and frustrating than it ever should have been. The problems actually started before I even arrived in Mauritius. I had made the booking in advance and expected everything to be straightforward. Instead, my credit card was charged twice for the booking. Having two separate charges taken from my card before arrival immediately created confusion because I had already arranged the rental and expected the payment side to be settled. Things became even more frustrating when I was then asked to make another payment in cash. At that point I was trying to understand exactly what I had already paid by card, why I had been charged twice and why I was now being asked for additional cash. This is not the kind of situation you want to deal with when you are travelling and simply expect to collect a rental car and get on with your holiday. The payment confusion was only one part of the problem. The car itself also turned out to be a major disappointment during the two days I had it. There were issues with the condition of the vehicle, including problems that should have been properly checked before handing the car over to a customer. When you rent a car, you are paying for something that you should be able to use with confidence. Instead, I found myself concerned about the condition of the vehicle and whether everything had actually been inspected properly before it was given to me. What made this particularly frustrating was that this was supposed to be a short two-day rental. I was not asking for anything complicated. I had booked a car, paid for it, and expected to receive a properly prepared vehicle without having to deal with payment confusion and problems with the car itself. Instead, those two days became an experience I would rather forget. I have since looked through other customer experiences and noticed that there are also complaints from other people about communication, vehicle condition, delays and problems surrounding bookings. Obviously everyone has their own individual experience, but seeing similar concerns made me even more disappointed with what happened to me. For anyone considering booking with this company, I would strongly recommend checking every payment carefully before travelling. Keep screenshots of your booking confirmation, credit card transactions and any messages you exchange with them. If you are asked to make another payment, make sure you understand exactly what it is for and get everything confirmed in writing. I would also recommend taking detailed photos and videos of the entire vehicle before driving away, including the tyres and any visible damage or problems. Do not rely simply on the company saying that everything is fine. For me, the biggest issue was that something which should have been simple became unnecessarily stressful. The duplicate card charges, the additional cash payment and then receiving a car that had its own condition problems made the whole rental feel poorly managed. I am not writing this because I expect a perfect experience from every rental company. Mechanical problems and mistakes can happen. What matters is how well the company prevents those problems, communicates them and resolves them. In my case, I did not feel that the process was handled in a way that gave me confidence. After this experience, Mauritius Rentacar would not be my first choice for a rental car in Mauritius. I would personally be very cautious before booking again and would make sure every payment and every detail about the vehicle was completely clear before handing over any additional money. Updated: I have read your response carefully, and I think you are focusing on the wrong part of my review. Yes, the rental was for two days, and yes, I returned the car after those two days. That is exactly what happened. Your statement that your current policy requires a minimum four-day rental does not change the fact that I booked, received and returned a vehicle after two days. I also find it concerning that you are immediately suggesting that I must have used another company simply because my experience does not match the way you say your system works. I know which company I dealt with, and I know what happened during my rental. The payment issue is also based on my actual experience. I had charges taken from my credit card and was then asked for a cash payment. I was the person making those payments, so I do not need to rely on someone else's review to describe what happened to me. If your internal database does not show my booking, that is something for your company to investigate rather than something you can simply use to declare my review fake or posted on the wrong co
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 94 % der negativen Bewertungen.
Alternativen zu Mauritius Rentacar
Mietwagenanbieter-Ranking →Häufige Fragen zu Mauritius Rentacar
Ist Mauritius Rentacar seriös?
Mauritius Rentacar erreicht aktuell 3,5 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Sottise Road, 30550 Grand Baie, MU) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Mauritius Rentacar?
Kundinnen und Kunden bewerten Mauritius Rentacar im Schnitt mit 3,5 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 61 davon stammen aus den letzten 12 Monaten.
Wo hat Mauritius Rentacar seinen Sitz?
Mauritius Rentacar hat seinen Sitz in Sottise Road, 30550 Grand Baie, MU. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Mauritius Rentacar gibt es?
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Mauritius Rentacar beansprucht?
Nein. Das Profil von Mauritius Rentacar ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Mauritius Rentacar hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Mauritius Rentacar auf Bewertungen?
Mauritius Rentacar: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Mauritius Rentacar negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.