Bewertung
3,4
Durchschnittlich · von 5 Sternen
Gartenmöbelgeschäftmarshydroled.co.uk
3,4von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
13 in den letzten 12 Monaten
Gartenmöbelgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
J P
I received the new sp3000 bridgelux light which states that the bridgelux 3030 0.2 watt smd is a comparable to the Samsung lm301h evo 1 watt but it obviously is not as i own the original sp 3000 with evo LEDs and they are not comparable the evo one is a high quality light unit 500£ roughly the bridgelux one has had its price reduced considerably to 150£ roughly this bridgelux version is not fit for purpose its extremely to hot and the light is unusable I had to turn it down all the way and raise it up as high as it was possible to stop it from bleaching and damaging my plants so is obviously not usable so I contacted mars hydro for a replacement or refund as the light was unusable due to the extreme temperature and the light intensity was obviously incorrect they tried saying that I was not using it correctly but I used it to the manufacturer instructions and it failed in all areas they also tried to give me lessons on how to grow plants correctly but I explained that I have many years of experience with plants and LEDs they have called me a liar basically and much more thay are overdriving the bridgelux LEDs causing extreme heat and unstable light conditions which can be extremely dangerous in my opinion but they have reused a refund and offered me another of the same light second hand repaired and wanted me to pay more money for another light that is not fit for purpose this company had a good reputation for high quality products but now they have a bad reputation for unusable products and have lost this customer and I believe they have lost most of their customers because they can see for them selves DO NOT GIVE YOUR MONEY TO MARS HYDRO AS ITS NOT THE COMPANY THAT IT USES TO BE JP ALSO THE CUSTOMER SERVICE HAS CHANGED AND ITS EXTREMELY BAD IT IS AGAINST POLICY TO HAVE MORE THAN ONE BUSINESS ACCOUNT ALSO THIS REVIEW IS LIVE ON ALL THESE ACCOUNTS BUT NOT THE REAL ACCOUNT AS FOR SOME REASON IT WAS REMOVED AND NO REASON HAS BEEN GIVEN CONSIDERING THAT IT IS EXACTLY THE SAME AS THIS ONE IT SEEMS THAT MARS HYDRO IS ABLE TO HAVE MY REVIEW REMOVED SO ITS OBVIOUSLY NOT THE REVIEW PLATFORM THAT THEY HAVE PROMISED TO PROVIDE AS THEY ARE BEING CONTROLLED BY THE BUSINESSES TO KEEP THE BAD REVIEWS OF THERE WEBSITE WHICH IS A EXTREMELY UNBELIEVABLE SITUATION REVIEW IT IS NOT FIT FOR PURPOSE JP
Nick Petrides
I am extremely disappointed with my experience with Mars Hydro. I purchased an iController specifically for its remote monitoring and control features. Unfortunately, from the day I received it, remote access has never worked. The controller will only connect via Bluetooth when I am close to the device and cannot be accessed remotely, making the main feature of the product unusable. I have spent hours trying to resolve the issue. I have factory reset the controller multiple times, connected it to a dedicated 2.4 GHz Wi-Fi network, updated the firmware, tested it on multiple phones, and followed every troubleshooting step provided by Mars Hydro. I even tried connecting it via Ethernet, but the problem remained. After providing videos, screenshots and detailed information, Mars Hydro's response was to suggest that my Wi-Fi signal was weak, despite the extensive testing I had already carried out. They also acknowledged that the device can suffer from a "rare initialization quirk" with the network hardware that sometimes requires unplugging and reconnecting the power. At the time of writing, I still have a controller that does not perform the remote access function it was purchased for, and I am still trying to obtain a satisfactory resolution. I hope Mars Hydro will resolve this by replacing the unit if it is defective. Until then, I cannot recommend this product based on my experience.
Thomas
Excellent customer service and products
James Travis
2.7 x 2.7 TS1000 full kit and sensor extension kit. Wow. My grow is fully loaded! All I have to do is water and tuck. Anything anomalous I get an alert on the app and then rectify. Genius.
Krzysztof
Mars Hydro has been fantastic to deal with. I reached out before ordering and got a fast, helpful response about stock. Later, they let me know a small component wasn’t available yet, and instead of delaying the whole order, they offered to send that part separately so the main LED light could go out immediately. That kind of customer service is rare. The LED lamp arrived quickly and the quality is excellent — sturdy, bright, and clearly well‑made. Very happy overall.
Typische Antwortzeit unter 24 Stunden.
Marshydroled erreicht aktuell 3,4 von 5 Sternen aus 41 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Marshydroled im Schnitt mit 3,4 von 5 Sternen („Durchschnittlich“) auf Basis von 41 Bewertungen. 13 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Gartenmöbelgeschäft sind Sklum (3,6 von 5), Shopping Coop (3,8 von 5), DEGHI (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Marshydroled ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Marshydroled hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Marshydroled: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.