Bewertung
2,1
Mangelhaft · von 5 Sternen
Damenmodengeschäftm.newchic.com
NewChic Erfahrungen
2,1von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
15
0 in den letzten 12 Monaten
Damenmodengeschäft
7%
Anteil 5-Sterne-Bewertungen
Bewertungen (15)
0 in 12 MonatenIhre Stimme
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Alessandra
Verifizierte Bewertung
NON FATEVI ABBAGLIARE DAL SITO
Sembra una ditta seria perchè il sito è fatto molto bene. Poi scopri che è una "Cinesata" che gli ordini vengono consegnati come Shein, dicono 20 giorni ma ci mettono più del doppio. La qualità dei materiali è scarsa, l'unica cosa che non è da prodotto cinese è il PREZZO!
0
Erna Ramstijn
Verifizierte Bewertung
Complaint? Be persistant!
I bought two pairs of shoes, but after 6 weeks the shoes broke down. I complaint about that and twice they answered in Chinese ...:) Several times I repeated my complaint on the contactform, send pictures from the shoes and requiered my money back. This was the answer to me: "This order was delivered over 30 days. According to our Return Policy, we are unable to offer after-sales service as the claim period has expired. We would like to add 200 reward points to your account as a gesture of goodwill. You can use them as discount for your future purchase." Of course I did not agree, because the shoes broke down áfter the named 30 days! So I was persistant, used several times the contactform ánd the live chat. I blamed NewChic for no quality, no garantuee and no service. But thén someone of the customerservice was reacting seriously!! Within half a day they refunded the total amount! This complaintprocess took 14 days! I told them I appreciated this service ...
0
Mark
Verifizierte Bewertung
This is my second review of New Chic.. DO NOT BUY FROM THIS COMPANY
This is my second review of New Chic - a clothing "company" located in Hong Kong China. I ordered two shirts from this company back on March 30, 2020. It's now June 22 and I still have not received my shirts, have received NO information regarding the status of my order from the company.... I wrote a review of New Chic a few weeks ago (on or around June 5, 2020 -which I updated today to change some spelling and grammar errors) Prior to that review I "chatted" with Kenneth on two separate occasions a few weeks apart. He told me my order was "in transit" and I would be notified as soon as information was available. Today is June 22, 2020. I still have not received any information regarding my order, I had a chat with Taylor today on June 22, 2020 -my third such interaction with Customer Service from New Chic. Talyor's information was....the same information I received from Kenneth ... "your order is on it's way to the destination and once it passes international customs inspection you will be notified of its status" During today's chat with Taylor... he merely echoed the same information almost word for word that Kenneth gave me weeks ago. It has been a total of 73 days since my initial order..... Clearly no one had any idea about the status of my order. I made it clear to Taylor I wanted a refund of the $43 spent on the original order OR have New Chic send a new order with express shipping, given it's likely I will NEVER see my original order. Taylor just kept repeating the same mantra I got from Kenneth and given to hundreds of other New Chic customers regarding refunds.... that ..."because your order has been "shipped" we are unable to provide a refund at this time". Taylor had the "nerve" to type ..... "be assured your Money is Safe with Us" I'm sure it is! So hopefully you read this and hundreds of other reviews that clearly identify New Chic as a SHAM company... One that has slick ads on Facebook, AOL and other internet locations... A company that advertises trendy hip clothing, COVID masks and other items... totally misrepresents their company policies, takes your money and maybe .. if the sun stars and moon all align correctly you will get something. Many report not even receiving correct items. Forget customer service -it does NOT EXIST. Forget getting a refund -their policies make that impossible. Keep in mind, last count, 93% of responding customers rated New Chic as BAD -giving them one star (many saying they wished they could give ZERO stars) My advice DO NOT BUY FROM THIS COMPANY I REPEAT DO NOT BUY FROM THIS COMPANY. They are dishonest, disrespectful, offer NO HELP, NO attempt to resolve problems. THEY ARE A SHAM ....
0
Pip Vercouteren
Verifizierte Bewertung
Glad my order arrived
Glad my order arrived, but that’s the only good thing about it. I didn’t read reviews before ordering:( Clothes are nothing like the description. Synthetic fabrics when it says cotton on the website, for example. What a fake. DO NOT ORDER
0
Lucas Alves Franco
Verifizierte Bewertung
DON'T BUY ANYTHING WITH THEM!
DON'T BUY ANYTHING WITH THEM! IT BEEN OVER 100 DAYS THAT MY PURCHASE WASN'T DELIVERED. I WROTE THEM AND DIDN'T EVEN HAVE A RESPONSE. UNPROFESSIONALS!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu NewChic
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Ist NewChic seriös?
Für NewChic liegen bisher 15 öffentliche Bewertungen vor (2,1 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Guangzhou, CN) ist öffentlich dokumentiert. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Wo hat NewChic seinen Sitz?
NewChic hat seinen Sitz in Guangzhou, CN. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu NewChic gibt es?
Die bestbewerteten Anbieter in der Branche Damenmodengeschäft sind LightInTheBox (1,4 von 5), Halara (4,1 von 5), Boozt (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von NewChic beansprucht?
Nein. Das Profil von NewChic ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann NewChic hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet NewChic auf Bewertungen?
NewChic: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann NewChic negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.