Bewertung
3,5
Durchschnittlich · von 5 Sternen
Online-Casino oder -Buchmacherluckygem.com
Luckygem Erfahrungen
3,5von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
419
395 in den letzten 12 Monaten
Online-Casino oder -Buchmacher
31%
Anteil 5-Sterne-Bewertungen
Bewertungen (419)
395 in 12 MonatenIhre Stimme
Erfahrung zu Luckygem schreiben
Calor Urbano
Verifizierte Bewertung
Just made a withdrawel of €580
Just made a withdrawel of €580. Enjoying the variety of games and good rtp and bonusses they offer. Been playing here quite some and made my first withdrawel. It has 3 stars, but I will change that immediatly to 5 after it has been transferred to my bank. Keep you updated guys. And thank you for the fun experience Luckygem. Kind regards, Miguel
0
Pauline Lorentz
Verifizierte Bewertung
J’ai gagné 700 euros
J’ai gagné 700 euros, je ne peux retirer que 500 euros, le site refuse de me verser d’avantage. J’attends le virement depuis mardi, nous sommes samedi et toujours rien.. d’abord le paiement a été refusé bien 5 fois et maintenant en attente. J’ai bien rempli toutes les étapes et les vérifications nécessaires. Je joue sur un autre site qui me paie dans la journée et peu importe la somme! Je suis extrêmement déçue et je me demande si le virement arrivera un jour…. Cela m’inquiète fortement Si toutefois je le reçois je reviendrai l’écrire en commentaire pour ne fausser aucun jugement J’ai écrit au service client chaque jour et les réponses sont toujours les mêmes. Ils ne savent pas « tout semble en ordre » mais pas de réelle confirmation.
0
Cariniano
Verifizierte Bewertung
Do not even think about opening an…
Do not even think about opening an account and playing on this fraudulent scamning platform. After playing in the sportbook and winning some small euros requested to withdraw a portion of my funds around 140 euro they asked about my id for verification proccess and after getting the confirmation they suddenly blocked my acct. as they are applying the same scamming strategy with their customers, (you can check the other reviews)..! I am not sure if they will withdraw my funds (total amount of 340€). If yes i will update my review and given stars.
0
Doggy Trump
Verifizierte Bewertung
Very disappointing experience with…
Very disappointing experience with LuckyGem. My withdrawals have been taking far longer than the stated 48 hours / 3 business days, including a €150 withdrawal from August 24. I contacted support several times, but instead of giving me a clear explanation or proof that the payments were actually processed, I was repeatedly told to “be patient” and wait for an email from the payments team. Support also could not provide an exact timeframe. I even contacted my bank, and they confirmed there was no incoming transfer or payment being held for the €150 withdrawal. This makes the situation even more concerning. The communication from customer support is poor, and I feel like I’m being sent in circles without a proper solution. If you are considering using LuckyGem, be very careful and think twice before depositing money. I expected a professional service and clear communication, but this has been extremely frustrating. Reaction 28 Aug Dear LuckyGem Team, I am writing to formally state that your response does not adequately address the issue I have repeatedly raised. The withdrawal is clearly shown as confirmed on your website, yet I have not received the corresponding confirmation email. I have already brought this discrepancy to your attention on more than three occasions. Instead of providing a clear explanation or resolving the issue, your response once again appears to use my bank as a reason for the delay. I consider this completely inappropriate and factually incorrect. My bank cannot be held responsible for a payment that has apparently already been marked as confirmed on your own website. Furthermore, two withdrawals/payments made after this particular withdrawal have already been received successfully in my bank account. This clearly demonstrates that there is no general issue with my bank receiving payments from LuckyGem. I have raised this matter more than three times, and each time I receive essentially the same generic explanation about additional checks, processing times, or my bank. Simply extending the timeframe or referring to additional verification is not an acceptable resolution, especially when the withdrawal is already displayed as confirmed on your platform. I therefore request a clear and specific explanation of the following: 1. Why is the withdrawal marked as confirmed on your website? 2. Why have I not received the corresponding confirmation email? 3. Has the payment actually been released by LuckyGem to the payment provider/bank? 4. If it has not been released, why is it shown as confirmed? 5. What exactly is currently preventing the payment from reaching my account? 6. Why have two subsequent payments already been received while this earlier withdrawal remains unresolved? Please do not respond with another generic reference to processing times or my bank. I have already provided the relevant information multiple times, and the fact that subsequent payments have been received makes that explanation particularly difficult to accept. I expect this matter to be properly investigated and escalated to the relevant department, with a specific and factual explanation rather than another extension of the processing timeframe. I have been patient and have given LuckyGem more than enough opportunity to resolve this issue. At this stage, I expect a concrete resolution and a transparent explanation of where my withdrawal actually stands.
0
Elie
Verifizierte Bewertung
Une semaine que j'attends mon retrait.
Une semaine que j'attends mon retrait.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 96 % der negativen Bewertungen.
CR
Alternativen zu Luckygem
Online-Casino oder -Buchmacher-Ranking →Häufige Fragen zu Luckygem
Ist Luckygem seriös?
Luckygem erreicht aktuell 3,5 von 5 Sternen aus 419 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: CR, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Luckygem?
Kundinnen und Kunden bewerten Luckygem im Schnitt mit 3,5 von 5 Sternen („Durchschnittlich“) auf Basis von 419 Bewertungen. 395 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Luckygem gibt es?
Die bestbewerteten Anbieter in der Branche Online-Casino oder -Buchmacher sind Mystake (2,9 von 5), Lottogo (4,3 von 5), PlayOJO (2,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Luckygem beansprucht?
Nein. Das Profil von Luckygem ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Luckygem hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Luckygem auf Bewertungen?
Luckygem: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Luckygem negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.