Bewertung
4,2
Gut · von 5 Sternen
Mobiltelefongeschäftloop-mobile.es
4,2von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
1 in den letzten 12 Monaten
Mobiltelefongeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
benjasol
Compramos un iphone pagando en 3 meses con Klarna y al principio todo bien pero a los 6 meses la batería no carga. Para dar parte a la compañía no aparece ni el pedido, menos mal que sí en Klarna . Se envía reclamación a través de su web y no contestan nada, ni te dan acuse de recibo. Hemos cambiado al final la batería por nuestra cuenta y hay que decir que las baterías que traen no son las originales de Iphone. No volveré a comprar a un sitio que no se hagan cargo de sus obligaciones postventa, no siempre los aparatos salen bien por eso existen las garantías.
Amina El watouati nouini
No puedo abrir la sesión para hacer la devolución
FRANCESCA
TRUFFATORI, LA MERCE NON ARRIVA.
Nasser J
I am writing to express my profound disappointment and frustration regarding my recent order of an Apple Watch Series 7, which has turned out to be a deeply unsatisfactory experience. I feel compelled to bring to your attention the numerous issues I encountered, as well as the emotional distress this situation has caused me and my family. Firstly, I want to emphasize how much I had looked forward to this purchase. After saving diligently for several months, I intended to buy the watch as a special birthday gift for my little brother, who has been eagerly anticipating this milestone celebration. Given the significance of this occasion, I opted for the "excellent" grade, believing I would be receiving a high-quality product that would not only meet but exceed expectations. This was not just a purchase to me; it was a heartfelt gesture, a symbol of my affection and care for my brother. When the watch finally arrived, I was shocked and dismayed to discover that it was not only the wrong make but also severely damaged. The screen had a long scratch across one corner, and there were multiple scratches and marks on the casing. Additionally, there was paint missing in various places, leading me to believe the watch had been mishandled or improperly stored. Based on the visible condition of the watch, I would rate the quality as "poor" at best, which is in stark contrast to the expectations set by your description of the "excellent" grade, which promised a completely scratch-free screen and a product in pristine condition. This experience has left me feeling conned and scammed. Not only did I invest a significant amount of money into this watch—money I worked hard to save—but the disappointment of receiving a damaged product, especially one that was intended as a gift for my younger brother, is immeasurable. It has been extremely upsetting to realize that I cannot trust the quality of products advertised by your company. The emotional toll of this experience has been considerable; I had built up excitement and anticipation around presenting this gift, only to face embarrassment and regret upon its arrival. Moreover, this incident raises serious concerns about the quality control processes in place at your company. Upon reviewing your website, it appears that I am not alone in my dissatisfaction, as many other customers have reported similar experiences of receiving damaged watches and phones. This pattern of quality issues not only causes personal distress but also undermines my confidence in your brand and its commitment to customer satisfaction. As a result of this experience, I am left feeling frustrated and betrayed. I expected a seamless purchasing experience, particularly given the significance of this gift. Instead, I find myself navigating the hassle of returns and refunds, which adds to my dissatisfaction. I am now left with the daunting task of finding a suitable replacement, which is disheartening given the circumstances. In light of these issues, I kindly request immediate attention to this matter. I expect a full compensation for the damaged Apple Watch Series 7 I received, as it does not meet the promised standards of quality. Additionally, I urge you to review your quality control processes to prevent future customers from facing similar issues. Trust is paramount in the customer relationship, and I hope you will take the necessary steps to restore that trust. Thank you for your prompt attention to this matter. I look forward to your swift response and resolution. (Amazon order)
Federico
Vi consiglio di non spendere soldi su questo negozio online perchè non parliamo di pochi euro. Ho acquistato un paio d anni fa un iphone 13 al costo di 560€ che ha subito dato numerosi problemi di sistema, in quanto si bloccava all'improvviso il touch, e dopo numerosi messaggi sono riuscita ad usufruire dopo un paio di mesi dall'acquisto della garanzia con molta fatica dal centro assistenza, e allora l ho spedito in assistenza dopo un paio di mese mi ritorna il telefono che sembrava funzionare se non per il fatto che aprendolo avevano dimenticato o spostato il microfono, non potendo cosi fare audio vocali o chiamate, cosicchè lo spedii nuovamente, aspettando altri due/ tre mesi per riaverlo ma ovviamente dopo poco di nuovo problemi in quanto il cellulare si spegneva all improvviso da solo e adesso non carica neanche piú, (PREMETTO CHE HO UTILIZZATO CARICABATTERIE IPHONE-C ORIGINALE DA 40€), problemi di batteria o di sistema? Non saprei, non sono un tecnico, sta di fatto che non faccio mai recensioni ma mi spiace che la gente butti via i propri soldi, per tanto NON ACQUISTATE QUI!
Typische Antwortzeit über einer Woche.
Loop Mobile erreicht aktuell 4,2 von 5 Sternen aus 529 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Indiana 4, 7403 Estados Unidos, GB) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Loop Mobile im Schnitt mit 4,2 von 5 Sternen („Gut“) auf Basis von 529 Bewertungen. 1 davon stammen aus den letzten 12 Monaten.
Loop Mobile hat seinen Sitz in Indiana 4, 7403 Estados Unidos, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Mobiltelefongeschäft sind CeX/WeBuy - United Kingdom (3,9 von 5), Currys (4,0 von 5), Cdiscount (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Loop Mobile ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Loop Mobile hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Loop Mobile: Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.