Bewertung
2,9
Durchschnittlich · von 5 Sternen
Softwareunternehmenlogmein.com
LogMeIn Erfahrungen
2,9von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
100
21 in den letzten 12 Monaten
Softwareunternehmen
40%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
21 in 12 MonatenIhre Stimme
Erfahrung zu LogMeIn schreiben
Blake Goddard
Verifizierte Bewertung
Used this company for 10 years then they screwed me over.
Used this company for 10 years. Then they screwed me over. I was with logmein in 2015 when it was 105.78 for a year. I stayed in 2018 when it jumped to 374.84 for a year. And I've paid that every year. Totaling 4027.79 over a decade. The dispatching program I use wants us to connect through their software now. Logmein autorenewed without me knowing. I called them the next workday and they told me I have to give them 30 days notice to cancel or they keep the 375.35. STAY AWAY!
0
Jerry Parent
Verifizierte Bewertung
A charge on my AX alerted me to this…
A charge on my AX alerted me to this company. I called thinking there must be a simple mistake and they would refund what was charged. I explained that I did not know who or why @logmein was charging me. I met a brick wall with an idiot customer service person (identified as Jose) who told me to log in to complain or cancel my subscription. I reiterated that I did not know anything about this subscription nor did I have an account. He offered me a 30% discount to keep the account (huh?) or I could transfer it to another company/person (double huh?) I reiterated again that I did not have an account, did not need one and just wanted a refund. Jose stated "We don't give refunds." I then asked to speak with a manager. He stated "We don't transfer to a manager, but you can log-in to file a complaint, (Triple HUH???) It became obvious to me that they have some VERY IRREGULAR (Potentially Fraudulent) business practices. I will file a formal a complaint with the California State Attorney General that handles these matters along with a complaint to AX. My recommendation: DON'T USE THEM! (Or check your credit card statements to ensure they are not charging you for something you didn't want, need or even remember signing-up for) This is not an honorable company. Any honorable company would have immediately taken care of my complaint either by allowing me to speak with manager or refunding the charge. Read the other reviews. This is a major problem.
0
Brett Hall
Verifizierte Bewertung
I didn't even know we had the product
I didn't even know we had the product, we were tricked into accidentally signing up when we needed help installing another software. It annually renews at $349.99. I called them and finally got to a person at +1 (833) 851-8340. The person said I can only cancel for the following year even though it only hit my account today. I told them I didn't knowing sign up and I don't want it and I'm not paying for another year. She said she can do nothing so I said I would dispute on my credit card, which she said ok. Fortunately, I submitted the dispute online and explained what happened. Mastercard immediately approved the credit refund, so this must happen a lot with this company.
0
Miranda
Verifizierte Bewertung
Cancelling a subscription shouldn’t be this hard …
I have used Logmein for remote access for more than a decade with great success but moved to an online business platform and had no need for the product anymore. Last week with no warning the 12 month subscription auto renewal goes through. I immediately send through an refund request however: The email given for enquiries is not valid. The online support AI bot tells me I can’t cancel subscription without a phone call! I sit on hold for 45 mins twice! It should not be this hard to cancel a subscription! The only good thing out of all of this was that I had managed my renewall through PayPal. I made a complaint through their support team and received a full refund
0
Austin Hoover
Verifizierte Bewertung
Not worth it
Average provider and when you try and get out even though you pay a early termination fee, they still bill you. Takes forever to talk to someone and they just bounce you around. Avoid
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 20 % der negativen Bewertungen.
US
Alternativen zu LogMeIn
Softwareunternehmen-Ranking →Häufige Fragen zu LogMeIn
Ist LogMeIn seriös?
LogMeIn erreicht aktuell 2,9 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden LogMeIn?
Kundinnen und Kunden bewerten LogMeIn im Schnitt mit 2,9 von 5 Sternen („Durchschnittlich“) auf Basis von 100 Bewertungen. 21 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu LogMeIn gibt es?
Die bestbewerteten Anbieter in der Branche Softwareunternehmen sind Freecash (4,8 von 5), Toluna (4,3 von 5), GoDaddy (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von LogMeIn beansprucht?
Nein. Das Profil von LogMeIn ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann LogMeIn hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet LogMeIn auf Bewertungen?
LogMeIn: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann LogMeIn negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.