Bewertung
4,4
Gut · von 5 Sternen
Kreuzfahrtgesellschaftliveaboard.com
Liveaboard Erfahrungen
4,4von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
671
119 in den letzten 12 Monaten
Kreuzfahrtgesellschaft
79%
Anteil 5-Sterne-Bewertungen
Bewertungen (671)
119 in 12 MonatenIhre Stimme
Erfahrung zu Liveaboard schreiben
Baby Bugaboo
Verifizierte Bewertung
Customer service is dropping fast …
Customer service is dropping fast at this site. I’ve used them in the past to help with my bookings and they used to be good. Now simple questions take weeks for a reply of you get any reply at all beyond some sort of AI generated stuff. Considering that the average spend on this site is north of $5k, the customer service is very lacking
0
juan cerron
Verifizierte Bewertung
Premium liveaboard booked through LiveAboard.com was not the service we received
We booked and paid through LiveAboard.com for the premium Golden Mix itinerary on M/Y JP Marine, specifically including Rocky Island, Zabargad and St. John’s. These destinations were ultimately removed and replaced by a substantially different itinerary. We were told this was due to military restrictions preventing access to the area and initially accepted this explanation in good faith. However, after the trip we personally contacted several local dive centres/operators and confirmed that St. John’s was open and other liveaboards were accessing it during the same period. The trip also involved serious additional problems: persistent water leaks on the vessel, including around the dining area and near electrical equipment; recurring air-conditioning failures; problems with showers; disappointing guided diving service; and only two dives on the final diving day. We have video evidence documenting the condition of the vessel. Furthermore, each passenger paid €570 in cash onboard, yet despite repeatedly requesting invoices or receipts, we left the vessel without receiving documentation for these payments. We formally complained to LiveAboard.com while we were still onboard and continued providing detailed information and evidence afterwards. To their credit, their customer support has remained in contact with us and the complaint has been reviewed. However, given the magnitude of the difference between the premium product purchased and the service actually received, we do not consider the matter adequately resolved. I will update this review to reflect the final outcome if LiveAboard.com provides an appropriate resolution.
0
Geraldine Joaquim
Verifizierte Bewertung
Quick, efficient booking service
Booking was easy and quick, all our questions were answered - even arranging a birthday cake for our daughter on the liveaboard. All in all a great booking experience and will definitely book through LiveAboard again!
0
michael o' brien
Verifizierte Bewertung
Liveaboard cancelled my dive trip in…
Liveaboard cancelled my dive trip in Palawan 2 days before the departure on the 8th of July 2026. I was in Palawan on the 6th of July 2026. Whilst there they offered me a new depature date on the 29th of June 2026! Now revised to the 29th of June 2027. They said the boat owners cancelled the trip as there was going to be 8 to 10' waves. Not because of low diver numbers, even though the boat was at anchor in the habour on the 6th because of low dive numbers no doubt! I was in Palawan for 12 days at an extra cost of $800+. I have photos and video of good weather, one day was windy and wet. The typhoon as predicted by experts missed the Philippines. They have refused to repay me my money as they say the trip was cancelled because of the boat owners phychic prediction of 8 to 10' waves. They are saying they paid the boat owners the money for the trip and the boat owners will only pay back 50%. I have mentioned numerous times to either repay the full amount or book the trip for next year on the 29th of June, but they still come back with nonsense and excuses, advising to contact my travel insurance, which would be fraudulant. The problem is you are dealing with numerous agents, rarely receiving an email from the same person. I have asked to be removed from their mailing list and I will use Padi.travel.com for future liveaboard bookings.
0
Nicolas
Verifizierte Bewertung
plusieurs croisières plongées réalisées…
plusieurs croisières plongées réalisées avec Liveaboard.com. tout est parfait, le choix des bateaux excellent et l'organisation à bord très agréable et professionnelle
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 92 % der negativen Bewertungen.
Alternativen zu Liveaboard
Kreuzfahrtgesellschaft-Ranking →Häufige Fragen zu Liveaboard
Ist Liveaboard seriös?
Liveaboard erreicht aktuell 4,4 von 5 Sternen aus 671 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Keizersgracht 307, 1016 ED Amsterdam, NL) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Liveaboard?
Kundinnen und Kunden bewerten Liveaboard im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 671 Bewertungen. 119 davon stammen aus den letzten 12 Monaten.
Wo hat Liveaboard seinen Sitz?
Liveaboard hat seinen Sitz in Keizersgracht 307, 1016 ED Amsterdam, NL. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Liveaboard gibt es?
Die bestbewerteten Anbieter in der Branche Kreuzfahrtgesellschaft sind Hays Travel (4,6 von 5), Brittany Ferries (4,0 von 5), Logitravel (2,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Liveaboard beansprucht?
Nein. Das Profil von Liveaboard ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Liveaboard hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Liveaboard auf Bewertungen?
Liveaboard: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Liveaboard negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.