Bewertung
4,6
Hervorragend · von 5 Sternen
Aktivbekleidungsgeschäftlazulilabel.com
4,6von 5 · Hervorragend
Bewertung
Hervorragend · von 5 Sternen
Stimmen
3 in den letzten 12 Monaten
Aktivbekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Alisa
I placed an order with the brand on 01/02, which is over two weeks ago today, for the amount of €443.89. I have not received any email with tracking or shipping information nor have I received my goods, although their website claims that for countries falling into the “Europe 2” band that the delivery happens within 4-8 working days. I have tried to reach their customer support services on their “contact” and “customer service” addresses on 3 occasions on the following dates: • 16/02 •11/02 •09/02 There has been absolutely no response from their team, neither in response to the email thread I have started nor on a separate email. I have checked both my inbox and spam folders and yet nothing is to be found. If they do not respond in the coming week, I will be escalating this to my bank and the European Consumer Protection Authorities. To say this is unprofessional is to say nothing.
Sheree Smith
I have placed an order with Lazuli and not received my item. When placing the order it said I was entitled to free shipment (based on amount spent) which was not applied at checkout. I decided to proceed anyway as I loved the images and paid 3-4 day delivery expectation with Royal Mail. It’s 10 days later and I still have not received my order. I have contacted customer services twice and had no reply yet. I have checked my spam and inbox, but nothing. The order says unfulfilled on the system and waiting for further details on ‘shop’. At this point I’m starting to think Lazuli has just taken my money.
Gustav
Not a very nice experience talking with the CEO Sarah tbh.. seemed very distant and more focused on her lunch rather than answering my question regarding their payment options when i wanted to buy something... not gonna buy from here
Meriam Hadders
I recently placed an order for leggings and realised after placing the order that my address was listed incorrectly on the package. I reached out and got in touch with Gabi, who was incredibly kind and helpful. Even though the original package hadn’t yet made it back to their warehouse, she went ahead and sent me a new one with the correct address. Amazing customer service! I was wearing the brown seamless leggings to the gym yesterday and I absolutely love them! The material is super comfortable, flattering, and great quality. I’ll definitely be ordering more in the future!
Grace Hilton
I’ve been loyal to Lazuli from the very beginning. The activewear is unbelievable and I’ve never had to return anything. I have so many of my friends buying Lazuli now because it’s so flattering. The customer service has been great when I needed to use it for a stolen parcel. They really looked after me and ensured a replacement was sent out ASAP. Gabi was super helpful so thank you!
Typische Antwortzeit unter 24 Stunden. Beantwortet 40 % der negativen Bewertungen.
Lazuli Label erreicht aktuell 4,6 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (Liverpool, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Lazuli Label im Schnitt mit 4,6 von 5 Sternen („Hervorragend“) auf Basis von 100 Bewertungen. 3 davon stammen aus den letzten 12 Monaten.
Lazuli Label hat seinen Sitz in Liverpool, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Aktivbekleidungsgeschäft sind Deporvillage (4,2 von 5), JD Sports (3,5 von 5), Sportsdirect (2,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Lazuli Label ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Lazuli Label hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Lazuli Label: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.