Bewertung
4,1
Gut · von 5 Sternen
Beleuchtungsgeschäftlampmasters.ie
Lampmasters Erfahrungen
4,1von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
100
13 in den letzten 12 Monaten
Beleuchtungsgeschäft
67%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
13 in 12 MonatenIhre Stimme
Erfahrung zu Lampmasters schreiben
customer
Verifizierte Bewertung
They sent me a glass lamp that was very…
They sent me a glass lamp that was very poorly packaged, very little padding so no care was taken when packing it. Needless to say the glass was broken. They insisted that I return the glass pieces to them. I pointed out that a courier would possibly not accept a package with broken glass inside. They didn’t listen. It was like talking to a human robot.
0
Andrew Caulfield
Verifizierte Bewertung
Extremely poor returns process and communication
Extremely poor returns process and delays I had a very frustrating experience returning an item to Lampmasters. What should have been a simple return turned into a long, disorganised process: Multiple failed courier collections where no one showed up Broken return label links (404 errors), making it impossible to prepare the shipment Conflicting instructions between Lampmasters and their courier Two different couriers turning up unannounced on the same day Having to stay home on multiple occasions waiting for collections that never happened The return process began on 20th March, but the item was not successfully collected until much later due to these repeated issues. I was eventually told the return reached their warehouse on 23rd April, with a further up to 14 working days required just to process the return and issue a refund. As of 1st May, I still have not received my refund. Communication has been very poor throughout, with long gaps between responses and multiple emails going unanswered. Overall, an extremely disappointing experience. The lack of coordination with couriers and the excessive delays in processing a straightforward return mean I would be very hesitant to order from Lampmasters again.
0
Dila Ghandour
Verifizierte Bewertung
What a scam website
What a scam website, ordered a ceiling light for 1400£ received a rubbish paper lampshade!!!!!!!!!!!!!!!!!!!not what i had ordered and paid for at all, returned it and they acknowledged receipt of the box 15 days ago and still no refund, no answer to my emails,i will know very soon if it s a fraud website and will share here ..meanwhile avoid it and save your money!!!!!!!!!!!
0
Nykeeta Tish
Verifizierte Bewertung
Scam
Scam. Ordered a wardrobe. Damaged goods received - battered with missing pieces. Appalling customer services experience. Sent item back. Confirmed received by courier. Then Lampmasters held it for 4 weeks and returned it to me again. They're now asking me to do the same thing all over again and cant refund me until I do. This is clearly a scam and the people liasing in customer services act accordingly. DO NOT BUY FROM LAMPMASTERS.
0
elisha
Verifizierte Bewertung
Very frustrating experience
Very frustrating experience and waste of time - avoid. I ordered a Ferm Living Scenery Pinboard (Natural Oak). Delivery was repeatedly delayed with “order postponed” emails, and it eventually arrived after around three weeks. The outer packaging was falling apart on arrival (the courier commented on this), and although the item inside was undamaged, it was the wrong colour (black frame instead of natural oak). I notified customer service immediately with photos. Communication was consistently slow, often taking several days between replies. Despite this being their mistake, they refused to dispatch the correct item or issue a refund until the incorrect item had been returned and processed at their warehouse. Despite my telling them I had no packaging for it, as theirs had not been sufficient. I was required to: Repackage a very large item myself Source additional packaging materials Measure the parcel and provide dimensions before collection would even be arranged The return was delivered to their warehouse on 12 March. My refund was not issued until 2 April — almost three months after payment for an item that was never supplied correctly. To add to the frustration, after the return had been processed I received emails stating that, to reduce environmental impact, they had decided not to require items to be returned — despite having required me to return and repackage this large item. Overall: slow communication, unnecessarily complicated return process, and a very delayed refund for an incorrect item. Never got item I wanted and took much of my time chasing the item and organising the refund. I would not order from this retailer again.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 30 % der negativen Bewertungen.
Lampmasters, Fulda
Alternativen zu Lampmasters
Beleuchtungsgeschäft-Ranking →Häufige Fragen zu Lampmasters
Ist Lampmasters seriös?
Lampmasters erreicht aktuell 4,1 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Rabanusstraße 14-16, 36037 Fulda, Deutschland) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Lampmasters?
Kundinnen und Kunden bewerten Lampmasters im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 13 davon stammen aus den letzten 12 Monaten.
Wo hat Lampmasters seinen Sitz?
Lampmasters hat seinen Sitz in Rabanusstraße 14-16, 36037 Fulda, Deutschland. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Lampmasters gibt es?
Die bestbewerteten Anbieter in der Branche Beleuchtungsgeschäft sind Made (3,8 von 5), home24 (4,4 von 5), Nordic Nest (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Lampmasters beansprucht?
Nein. Das Profil von Lampmasters ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Lampmasters hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Lampmasters auf Bewertungen?
Lampmasters: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Lampmasters negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wo ist Lampmasters im Handelsregister eingetragen?
Öffentliche Registerdaten zu Lampmasters (Fulda) liegen vor.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.