Bewertung
4,0
Gut · von 5 Sternen
KOI Footwear Erfahrungen
4,0von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
100
100 in den letzten 12 Monaten
Schuhgeschäft
64%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu KOI Footwear schreiben
Jess
Verifizierte Bewertung
Painful!!!
I really wanted to like these shoes. They look super well made, but the heels rub worse than any shoe I have ever worn. I wore them for only a few hours and my heels were actively bleeding. It took me a week to heal properly. Yes, they look cool, but they aren't functional whatsoever. Don't buy them if you plan on wearing them out.
0
Daria
Verifizierte Bewertung
Very good value for the price
Very good value for the price, nice quality and true to size. Were delivered in time. Love them!
0
Eden Bain
Verifizierte Bewertung
The shoes are really nice, but..
The shoes are really nice. But the 2nd time I wore them, the pearl beads broke off of the clasp links, they're not sturdy at all, ive had to use superglue on the shoes to hold them together
0
sophie bernstein
Verifizierte Bewertung
My parents do not know I’m lesbian
Very good shoes! I love frankiestein
0
LFG
Verifizierte Bewertung
Most Of The Shoes Are Great, BUT...
Most of the shoes are great. However customer service is non-existent. You get stonewalled and ghosted with zero response whether you email or call them. They also don't let you update your email so I'm trapped using an ancient email address that I'd like to delete the email account for, because it's clogged with spam and the name is outdated, but annoyingly I am prevented from deleting the ancient email address, due to it having all of my Koi history and customer points on it. Not letting you update your email address attached to your Koi account is customer-hostile and outdated. I emailed them multiple times asking and eventually begging them to let me change it/do it at their end, to zero response. Also I have over a thousand loyal customer points, but the supposed system that lets you use them as a discount for new purchases just straight up does not work on app nor browser, to the extent that I think that it may be a scam as I have seen many other customers online complaining about this (again, to no response!), so I know it's not just me, or a glitch at my end, but the site, itself. I have also contacted customer service about this to absolutely 0 response. Those issues are incredibly frustrating and it loses two stars for that. Today I had another similar experience of moment of my own human error under tremendous stress, unnecessarily heavily compounded by their zero customer service over email or phone call (I should not be forced to download and give my personal details to Whatsapp when I don't want to, just to get service that is falsely promised over email and phone call) × broken/incompetently made website having no linked cancellation form on the supposed cancel the order page (or deliberately made broken so they can steal your money easily and it's nigh impossible for you to get it back) costing me £200 I cannot afford right now, and am at the end of my patience, so it loses another star, because years of being a loyal customer to them whilst they ignore and neglect me is crazy disrespectful and taking customers for granted. If and when I find another 100% Vegan shoes retailer, I will probably abandon Koi for that retailer, because Koi takes the p' and doesn't value customer satisfaction. I'm sorry to have to write such a negative review. I'm usually very generous and patient, but my patience has been spent and so I have written this low review in one final desperate attempt at getting any customer care whatsoever. Update: Just discovered that the customer can now change email addresses via log in. Took them eons to implement that, but glad it's finally here. There is no Delete Account option, though, which should be there for if and when somebody needs it.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 48 % der negativen Bewertungen.
Alternativen zu KOI Footwear
Schuhgeschäft-Ranking →Häufige Fragen zu KOI Footwear
Ist KOI Footwear seriös?
KOI Footwear erreicht aktuell 4,0 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Manchester, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden KOI Footwear?
Kundinnen und Kunden bewerten KOI Footwear im Schnitt mit 4,0 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Wo hat KOI Footwear seinen Sitz?
KOI Footwear hat seinen Sitz in Manchester, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu KOI Footwear gibt es?
Die bestbewerteten Anbieter in der Branche Schuhgeschäft sind Boozt (4,1 von 5), PAVERS (4,9 von 5), I SAW IT FIRST (2,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von KOI Footwear beansprucht?
Nein. Das Profil von KOI Footwear ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann KOI Footwear hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet KOI Footwear auf Bewertungen?
KOI Footwear: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann KOI Footwear negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.