Bewertung
2,9
Durchschnittlich · von 5 Sternen
Damenmodengeschäftkiyafetsepeti.com.tr
2,9von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
74 in den letzten 12 Monaten
Damenmodengeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Jipescu Cristina Elena
⭐ **Extremely difficult international return – still no refund** I am sharing my experience with Kiyafet Sepeti so that international customers know exactly what can happen when they need to return an order. I placed Order **#1333708** and paid **€175.28** for my purchase. When I decided to return the dress, Kiyafet Sepeti provided me with their return address in Istanbul and detailed instructions for sending an international return. I followed those instructions and paid for the return shipment myself. The parcel was shipped by UPS and reached Turkey. The problem started at customs. UPS confirmed to me **in writing** that Kiyafet Sepeti, as the recipient, had been notified by email and SMS and that the recipient or its appointed customs agent needed to initiate the customs clearance procedure. UPS specifically stated that they were **waiting for the recipient to complete the process**. I immediately informed Kiyafet Sepeti and provided the tracking information and everything UPS had told me. Their response was essentially that they would not take any action because the parcel had not been delivered to their warehouse. This creates an impossible situation for the customer: **UPS cannot complete delivery because it is waiting for the recipient to complete customs clearance, while Kiyafet Sepeti says it will not take action because the parcel has not been delivered.** I contacted the company repeatedly and explained the situation very clearly. Their final response to me was: **“All information has been conveyed. There is no further information.”** Meanwhile, I have returned the product according to the instructions provided by the company, paid the international return shipping costs myself, and I still have neither the dress nor my refund. I have now had to pursue the matter through my card provider and international consumer complaint channels. My advice to international customers is simple: **before ordering, consider very carefully what will happen if you need to return the item.** Buying was easy. Returning the product and getting my money back has been an entirely different experience. I will update this review if Kiyafet Sepeti resolves the matter and refunds my money.
Nebras GHARBI
La livraison a été très rapide (en IDF, France) et la robe est arrivée parfaitement emballée. La qualité est vraiment au rendez-vous: le tissu est soigné, agréable et les finitions sont très belles. La robe correspond bien à mes attentes. Je recommande cette enseigne sans hésiter!
Anonimous
After cancelling my order because of stock unavailability I requested a refund which was never made. After many exchanges with them, they kept finding excuses and prolonging the refund period. completely unprofessional behavior. I have started a procedure with a lawyer because the amount in consideration is significant. I definitely do not recommend purchasing from them.
Jela Jakovic
I am very happy with my dress! The quality is amazing, and it looks exactly like the pictures . The material is beautiful, and the fit is perfect. I am very impressed with the excellent craftsmanship and attention to detail. I will definitely order from this store again and highly recommend it to anyone looking for beautiful, high-quality dresses. Thank you for such a wonderful product!
Pavlina Hristova
SCAM! My order 1323348 was cancelled by them two months ago due to no stock. They kept my money, ignore messages, and delete negative comments. Opened a chargeback dispute with my bank.
kiyafetsepeti erreicht aktuell 2,9 von 5 Sternen aus 477 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Ergenekon 34375, Dolapdere Cd. No:122, 34373 Şişli/İstanbul, 34375 istanbul, TR) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten kiyafetsepeti im Schnitt mit 2,9 von 5 Sternen („Durchschnittlich“) auf Basis von 477 Bewertungen. 74 davon stammen aus den letzten 12 Monaten.
kiyafetsepeti hat seinen Sitz in Ergenekon 34375, Dolapdere Cd. No:122, 34373 Şişli/İstanbul, 34375 istanbul, TR. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Damenmodengeschäft sind LightInTheBox (1,4 von 5), Halara (4,1 von 5), Boozt (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von kiyafetsepeti ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann kiyafetsepeti hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
kiyafetsepeti lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.