Bewertung
1,2
Schlecht · von 5 Sternen
Fachgeschäft für Haushaltsgerätekitchenaid.co.uk
Kitchenaid Erfahrungen
1,2von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
99 in den letzten 12 Monaten
Fachgeschäft für Haushaltsgeräte
3%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
99 in 12 MonatenIhre Stimme
Erfahrung zu Kitchenaid schreiben
customer
Verifizierte Bewertung
Despite a valid warranty
My kitchenAid food processor is still covered by a warranty. Despite emailing my receipt date, order number and serial number, they are not responding to my last email a month ago. I have explained that I have now lost my physical receipt, but having supplied all the necessary information I am just being ignored. Very unprofessional service.
0
Barbara Matcham
Verifizierte Bewertung
Item never arrived
Item never arrived, four calls to customer service, each one told me they would investigate and get back to me, no one ever did, finally on my fifth call I told them I wanted a full refund, was told it would take about 14 days to arrive. When I told them that was not good enough and I wanted it within 48 hours, when I paid they had my money almost immediately. Told they would expedite it, the next day a received an email to say my request for a refund had been agreed and it would take about 14 days, rang customer service again and was told very rudely that it took that long and their was nothing they could do about it. On numerous occasions I asked to be put through to a supervisor or manager to be told that was not possible. I still don't have my refund.
0
Eleanor Mitchell
Verifizierte Bewertung
My mixer arrived on the 17th of August
My mixer arrived on the 17th of August, and I used it for the first time today. Sadly, it stopped working while I was mixing cream and mascarpone together. I called customer service, and they were appalling. They asked me to post the mixer back so they could send it for repair. Shockingly, they didn’t offer me a replacement or a refund. After demanding a full refund, they finally agreed to refund me after I explained that I was entitled to one, as the mixer was only three days old. Avoid this company
0
JD
Verifizierte Bewertung
Avoid Online Purchase in the UK
Purchased the product online as a birthday gift with a projected delivery date in time for the birthday, tracked the parcel and it became stuck in transit. DPD unable to help as KithcenAid staff had not supplied them with the post code or name of the recipient. DPD cannot discuss this for GDPR reasons and KitchenAid are frankly useless at providing any help, reassurance, or remedial actions. When calling I am on hold for 30 minutes only to be told it is not their fault - but they will look into it. Product is shipped from Belgium (which I found out later) and the site appears to be riddled with incompetence and staff who claim it's not KitcheAids fault. I've been told the product itself is great but the brand suffers from poor logistics and customer services, I am also unable to cancel the order according the KitchenAid staff I have spoken to, until they figure out what the problem is. I hope to enjoy the product if it ever arrives.
0
Mrs W
Verifizierte Bewertung
Terrible customer service
I have still not received my mixer or a refund 3 weeks after it was due to be delivered. Very poor customer service and I'm very worried that I wont ever get my money back.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Kitchenaid
Fachgeschäft für Haushaltsgeräte-Ranking →Häufige Fragen zu Kitchenaid
Ist Kitchenaid seriös?
Kitchenaid erreicht aktuell 1,2 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Kitchenaid?
Kundinnen und Kunden bewerten Kitchenaid im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 99 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Kitchenaid gibt es?
Die bestbewerteten Anbieter in der Branche Fachgeschäft für Haushaltsgeräte sind AO (4,9 von 5), Currys (4,0 von 5), Cdiscount (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Kitchenaid beansprucht?
Nein. Das Profil von Kitchenaid ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Kitchenaid hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Kitchenaid auf Bewertungen?
Kitchenaid: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Kitchenaid negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.