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1,8
Mangelhaft · von 5 Sternen
Gästeunterkunftkeflavikairport.com
Keflavikairport Erfahrungen
1,8von 5 · Mangelhaft
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Bewertungen (12)
6 in 12 MonatenIhre Stimme
Erfahrung zu Keflavikairport schreiben
Gio
Verifizierte Bewertung
*Keflavík International Airport- dreadful
**Keflavík International Airport — Not Recommended** I flew through Keflavík on 16 August 2026, and the experience was frustrating from the start. The departures area was chaotic, with a line snaking through the terminal and no clear signage showing where to go. I had to push through crowds just to find the Icelandair business line, which was itself poorly signposted — staff seemed more interested in chatting among themselves than helping passengers, and it was only thanks to a fellow traveller pointing me in the right direction that I found it at all. I then had to rush to get through security, and was grateful to have fast track, without which I likely would have missed my flight. The signage throughout the airport is genuinely poor — Keflavík could learn a lot from airports like Madrid Barajas or Heathrow, where wayfinding is far clearer and more intuitive. The Icelandair Saga Lounge was similarly disappointing: dingy, dark, with weak food offerings and dirty, poorly maintained toilets. I left after about ten minutes rather than stay any longer. At the gate (D24), things didn't improve — it was overcrowded with minimal seating, and boarding involved being bussed out to the aircraft, which made for an undignified scrum rather than an orderly process. Overall, Keflavík feels like an airport that struggles to cope with its volume of transatlantic and European traffic. I wouldn't choose to fly through it again if I had another option.
0
Hsvt
Verifizierte Bewertung
Misogynistic and rude (Tax Refund Office)
During my visit to Iceland I had made some purchases that qualified for a tax refund. Upon arriving to Keflavik Airport I went to the Tax Refund Office to claim my refund before flying out. Behind the counter was a male staff member. He took the receipts and put them on top of a pile of receipts on a table next to the counter. He, however, refused to issue any kind of confirmation of receipt for them. He offered no explanation whatsoever for this and was just being very dismissive. Feeling slightly uneasy with the situation, I returned to the counter in less than a minute and asked politely if I could take a photo of the receipts that I had just handed over. The male staff member looked briefly in the pile of receipts (where he had literally just put my receipts) and then claimed that they didn’t have my receipts anymore. He was literally laughing in my face. I am now left with no evidence of my purchases or of the fact that the receipts for them have been handed over to the Tax Refund Office at Keflavik Airport. I will most likely never receive the (substantial) refund I am owed. Till this day I haven’t. TRAVELLERS TO ICELAND BEWARE! Don’t count on the tax refund promised to you as the system seems to be operated by heavily unprofessional people. Last but not least, the blatantly disrespectful attitude of this staff member towards me was of the kind, one might have expect in other parts of the world as a woman, but certainly not in a Nordic country – except, apparently, in Iceland. What a disgrace.
0
S Freeman
Verifizierte Bewertung
Too large
We found the airport to large having to walk miles to reclaim our bags, took us an hour to get out! On the way back it stated a 15-20 min walk to our gate! Then when we get there hardly any seats to sit . Having to go through passport control on the way out seemed strange, with them taking your fingerprints. It is clean but not very gluten free friendly.
0
Howard Goldsmith
Verifizierte Bewertung
A really bad airport
A really bad airport. Very expensive. The duty free is not good at all.
0
ANDREA ZOGGIA
Verifizierte Bewertung
Worst airport in the world
Worst airport in the world. Hours and hours delayed, poor customer service. No organization
0
Die Akte
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Keflavikairport Deutschland
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Ist Keflavikairport seriös?
Für Keflavikairport liegen bisher 12 öffentliche Bewertungen vor (1,8 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: Deutschland. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu Keflavikairport gibt es?
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Ist das Profil von Keflavikairport beansprucht?
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