Bewertung
1,7
Mangelhaft · von 5 Sternen
Telekommunikationsanbieterkbserver.netgear.com
1,7von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
1 in den letzten 12 Monaten
Telekommunikationsanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Drake Lawson
extends range but reduces speed. Not very consistent. Delivery delay was disappointing
Vladimir Holonin
NETGEAR is the WORST network equipment you can buy out there. I bought Nighthawk X4S for $400 it worked for only 2 years and died. After that I bought a modern CAX80 WiFi cable Router for $450, which also worked for less than 2 years and died today. You won't get any support after the warranty period passed. I think renting a router with my ISP is much cheaper then buying routers from NETGEAR every 2 years!!! Trash and garbage!!! Never buy their equipment!
Austin
I am having a hard time reasoning with why I should stick with their products when they clearly don't even have enough people to do something that cannot be done without a CS rep. All I want to do is transfer my existing membership I paid for onto my Orbi system being tested now after it was factory reset. They state they have no record of this, however I have the receipt of 1 year of service I paid for 5 months ago. Absurd and pretty useless if I have to literally send them a copy of my receipt for them to look it up (I'm using the same email as my account.)
Filipe
Orbi app unavailable for/on Pixel Tablet. Can't log in to the Orbi app with my (correct) credentials. Can't remove my old phone nor add my new one as a trusted device in-app after logging in with a one-time password. Can't update firmware in-app, says it's up-to-date when it isn't. Tries to sell you unnecessary and unwanted subscriptions. Apparently removed their main profile full of negative reviews (netgear.com) from to censor negative reviews. Support is nearly impossible to reach and requires router reset before escalating issues for actual, proper troubleshooting (!). Update: after multiple e-mails and refusing to reset my router to solve a 2FA issue (?!), Netgear finally suggested something that worked (despite not fixing the bug).
Oliver
Order placed. Needed for a next day. Then order status switched to "Exception". Support told me order was cancelled because it was not paid. This morning, the order is paid but still in exception... so it was not cancelled... but definitively won't be delivered today as promised... the lack of professionalism of the customer support is awfull... I have placed another order on a concurrent website, is going to be delivered in an hour... but now I will have to return the Netgear order as it can no longer be cancelled.... from a customer point of view, a farce and huge lack of reliability.
Typische Antwortzeit unter 24 Stunden.
Kbserver Netgear erreicht aktuell 1,7 von 5 Sternen aus 45 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Kbserver Netgear im Schnitt mit 1,7 von 5 Sternen („Mangelhaft“) auf Basis von 45 Bewertungen. 1 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Telekommunikationsanbieter sind Vodafone UK (4,8 von 5), Keepcalling (4,0 von 5), Keepgo (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Kbserver Netgear ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Kbserver Netgear hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Kbserver Netgear: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.