Bewertung
2,0
Mangelhaft · von 5 Sternen
Beleuchtungsgeschäftjisulife.com
2,0von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
4 in den letzten 12 Monaten
Beleuchtungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
alan fleming
Bought a hand held fan direct from jusilife,now if you look at website your led to believe its an american co.it took almost 3 weeks to arrive from china,all instructiona and packaging in chinese,emailed jusi customer support to report re no english instructions i thought they would like to know of the error.some 6 weeks later still no reply,great customer service!!!!
Thanh Vu
I bought a JISULIFE handheld fan that developed a terrible, piercing high-pitched noise (coil whine) across all speed settings, especially at high speeds. Since my girlfriend owns the exact same model and hers runs completely quiet, this is clearly an isolated manufacturing defect on my unit. When I contacted the seller's customer support, they tried to dismiss the defect as a "normal inherent sound" and repeatedly tried to talk me into accepting a minor partial refund (15% then 20%) instead of taking responsibility. They even admitted in writing to "manufacturing differences between units," yet refused to provide a free replacement or return label. Luckily, Amazon.de handles returns properly, so I was able to return it through them instead. The fan itself might be good if you get a working one, but the seller's customer support is terrible and tries to dodge basic warranty obligations.
Don kemper
De zomer is al afgelopen voor je eindelijk je ventilator binnenkrijgt...
Maverick Mak
DON'T BUY JISULIFE. Read all the review online and you know the problem. E1, E2, E3, .... E6 ... all the various Error problems that sometimes cannot be fixed. They should recall all products and replace a new one but if your warranty is over, they asked you to THROW AWAY.
Clair
i would give zero, to best describe my experience with this company. In February I ordered 2 handheld fans on Amazon as a gift. Fast forward to last week, I wanted to order one fan for myself, Amazon was sold out, so i went to Jisulife.com. I placed the order on 6/22 and a few days later received a notification by e mail about shipping. Shocker, the fan is coming from China. I called customer service, after holding for several minutes each time, i was disconnected 8 times. Sent e mail to customer service and received response, but no answer to my question WHY it was not anywhere writen it took 2 TWO weeks to get the item by mail and no response what shipper will be delivering once in the US. Another shocker, today 6/26 i just received a call from customer service in response to my call on 6/24. No supervisor available, shipping takes 15 days if you order from Jisulife.com directly. So no customer service to contact, 15 days shipping, no info who delivers in the US (could be USPS, could be Fedex) Under no circumstances would I recommend this company, even though i liked the product. They are incompetent, give no information and 2 weeks to get a fan is unacceptable. Why is it taking 2 weeks? There was NO indication about shipping time when purchase was made. I would never have places the order. DO NOT bother if you want to avoid aggrevation.
Typische Antwortzeit unter 24 Stunden.
Für Jisulife liegen bisher 7 öffentliche Bewertungen vor (2,0 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Beleuchtungsgeschäft sind Made (3,8 von 5), home24 (4,4 von 5), Nordic Nest (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Jisulife ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Jisulife hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Jisulife: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.