Jettly Erfahrungen

3,8von 5 · Gut

548 Bewertungen

Nicht beansprucht Beanspruchen Antwortet langsam

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Bewertung

3,8

Gut · von 5 Sternen

Stimmen

548

7 in den letzten 12 Monaten

Reisebüro

37%

Anteil 5-Sterne-Bewertungen

Bewertungen (548)

7 in 12 Monaten

Ihre Stimme

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Ernest Torres

US · 4. August 2026

Verifizierte Bewertung

We booked a quick flight to Miami

We booked a quick flight to Miami. Their team was fast.

4. August 2026

Logan Harris

US · 1. August 2026

Verifizierte Bewertung

I highly recommend Jettly for anyone…

I highly recommend Jettly for anyone looking for a convenient and comfortable way to travel. The process was seamless from booking to landing.

1. August 2026

Lincoln

US · 26. Juli 2026

Verifizierte Bewertung

Good for frequent flyers

I frequently travel between Los Angeles and Houston, and the instant booking feature has quickly become my go-to option. While prices can fluctuate occasionally, the convenience and ease of booking make up for it. Overall, it’s a reliable service that makes arranging flights simple and stress-free.

26. Juli 2026

Chulhai Ram

US · 25. Juli 2026

Verifizierte Bewertung

I will never go back to commercial…

I will never go back to commercial flights after experiencing the luxury of booking with Jettly. It was a game-changer for me.

25. Juli 2026

Leanne T

US · 2. Juli 2026

Verifizierte Bewertung

Never using them again.

At the beginning you think it’s professional, as soon as you have paid it all goes down hill from there. I regret using this broker. They changed the airport FBO and plane at the last minute without advising. No catering, wrong airport, luggage wouldn’t fit on the plane and all they do is argue about it. I had to pay double for transport, didn’t receive the catering I paid for and squashed onto a plane that didn’t fit the luggage they promised. Never again.

2. Juli 2026

Jettly

Antwort des Unternehmens · 2. Juli 2026

Hello Leanne, Thank you for taking the time to share your feedback. We're genuinely sorry that your experience did not meet your expectations. After a review of your account history and correspondence with the crew and operator, we believe it's important to provide some additional context for future travelers. Your charter was booked on a heavily discounted midsize aircraft after our team spent several days sourcing options that would fit the budget you requested, despite market pricing being substantially higher. Throughout the booking process, we confirmed the aircraft, pricing, and itinerary with you before travel. Regarding the FBO, private aviation operates differently than commercial airlines. FBO changes occasionally occur due to parking availability, operational requirements, fuel logistics, or airport restrictions. By law, these decisions are made by the operating carrier, not Jettly, and updated trip sheets are issued whenever operational changes occur. We encourage all passengers (via SMS and email alerts) to review the most recent trip sheet before departure, as it contains the current FBO, aircraft registration, and operator contact information. With respect to catering, the order was placed directly with Air Culinaire through their independent ordering platform rather than through Jettly. Once we learned the catering had been delivered to the original FBO, our team immediately contacted both the operator and Air Culinaire in an effort to redirect the order before departure. Unfortunately, the aircraft could not be delayed long enough for the transfer to occur. Unfortunately, because the catering order was outside our booking workflow, we were only made aware of the issue shortly before departure and attempted to coordinate a last-minute transfer, but there was insufficient time before the aircraft departed. If the catering order had been placed through Jettly, any operational changes—including FBO changes, departure updates, or other logistical adjustments—would have been automatically communicated to the catering provider as part of our integrated dispatch process. In this case, however, the catering was arranged directly by you with the catering company and managed independently of Jettly, meaning those automated operational notifications were not available to the catering provider. On the baggage concern, the Hawker 800XP that was booked is a midsize aircraft with approximately 48-50 cubic feet of baggage capacity. Your passenger manifest listed seven full-size suitcases, and the flight crew advised that during loading, additional luggage beyond the submitted manifest was also brought to the aircraft. As a result, the available baggage compartment was exceeded. We certainly understand how frustrating operational changes can be, particularly when traveling with family. However, the aircraft operated safely, the charter was completed as contracted, and our team remained available throughout the day to assist as circumstances evolved. We appreciate your business and wish you and your family many safe travels in the future. — The Jettly Team

Die Akte

Reisebüro

Antwortet langsam

Typische Antwortzeit über einer Woche. Beantwortet 50 % der negativen Bewertungen.

Alternativen zu Jettly

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Häufige Fragen zu Jettly

Ist Jettly seriös?

Jettly erreicht aktuell 3,8 von 5 Sternen aus 548 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (305 Broadway, 7th Floor, 10007 New York City, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden Jettly?

Kundinnen und Kunden bewerten Jettly im Schnitt mit 3,8 von 5 Sternen („Gut“) auf Basis von 548 Bewertungen. 7 davon stammen aus den letzten 12 Monaten.

Wo hat Jettly seinen Sitz?

Jettly hat seinen Sitz in 305 Broadway, 7th Floor, 10007 New York City, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Welche Alternativen zu Jettly gibt es?

Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Jettzy (3,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von Jettly beansprucht?

Nein. Das Profil von Jettly ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Jettly hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet Jettly auf Bewertungen?

Jettly: Antwortet langsam. Typische Antwortzeit über einer Woche.

Kann Jettly negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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