Bewertung
1,8
Mangelhaft · von 5 Sternen
Incase Erfahrungen
1,8von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
26
9 in den letzten 12 Monaten
Unternehmen
4%
Anteil 5-Sterne-Bewertungen
Bewertungen (26)
9 in 12 MonatenIhre Stimme
Erfahrung zu Incase schreiben
Tal
Verifizierte Bewertung
If I could give zero stars I would!!
If I could give zero stars I would, I purchased a phone case and it was faulty, I contacted their customer service and after many weeks I got a reply saying they would send a replacement, I said I would prefer a refund not a replacement as clearly their phone cases aren’t of very good quality and I never ever got a reply!!!! that was well and truly over a year ago, not good customer service at all and I wouldn’t recommend their products and their customer service is rubbish!!
0
P and T
Verifizierte Bewertung
Do NOT BUY - Incase Edge Hardshell Case for MacBook - Poor Quality became brittle & cracked within 12 months. No warranty support provided by InCase
Purchased an Incase Edge Hardshell Case for a MacBook Air from Apple Sydney in January 2025 for approximately A$80. The case became brittle and began cracking around the corners under normal school use within the first year, and progressively worsened over time. I contacted Incase Support and provided photos and proof of purchase, however the claim was declined because I contacted them after the 1-year warranty period, despite the cracking beginning well within 12 months and progressively worsening thereafter. I also raised Australian Consumer Law concerns regarding durability and acceptable quality but received no meaningful consideration of those points. Apple advised me to contact the manufacturer directly, which I did, however no assistance was provided. Disappointing experience for a product marketed as a protective MacBook case, and purchased from an Apple Store. Based on my experience, I would not purchase another Incase hardshell case in future. Other comparable products we have used have shown significantly better durability under normal use.
0
Donghui Xi
Verifizierte Bewertung
I bought a product from InWarranty nightmare – faulty product, support stopped responding after 6 monthscase in…
I bought a product from Incase in Australia. It turned out to be faulty, which their own support team admitted. They told me there was no stock and asked me to wait. That was over half a year ago. For the last 4 months, their support team (based in the US) has completely stopped responding to my emails. No updates, no resolution, no communication. Zero accountability. I would not recommend buying from Incase unless you're prepared to be ignored if something goes wrong.
0
Ji-Woo 지우 Huber
Verifizierte Bewertung
Handyhülle Though Case fühlt sich sehr…
Handyhülle Though Case fühlt sich sehr angenehm an und die Bildqualität ist super! Ich bestelle mit Freude gerne wieder bei euch:-)
0
Brodie Sandilands
Verifizierte Bewertung
Terrible experience
Terrible experience. Ordered a hardshell case from Apple with a new MacBook and realised that it was bending my screen. Apple fobbed me off to Incase, who were quick to admit that this shouldn’t be happening and offered to replace it. Turns out it was out of stock, but after waiting for ages I decided this was too long and felt like this may be more of a bigger issue with the cases and not just a faulty one, and so I managed to receive a coupon for the value instead as I no longer wanted the case again. I spent this on a bag instead. Waited weeks without receiving it or any updates. I’ve questioned several times and been told that it is a shipping issue but no insight to any resolution. It’s now almost 5 months later and they’ve made no attempt to resolve this. Wouldn’t provide a refund. Feel like I’ve been played. I thought I could trust Incase as a provider given that Apple was selling their product. Also, the case is still out of stock this entire time as well. So I can only guess that they’ve realised there’s been a huge mess up with the cases warping the new MacBook Air and they’re avoiding the consequences and stringing people along.
0
Die Akte
Häufige Fragen zu Incase
Ist Incase seriös?
Incase erreicht aktuell 1,8 von 5 Sternen aus 26 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Pipeline Avenue 14351, 91710 Chino, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Incase?
Kundinnen und Kunden bewerten Incase im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 26 Bewertungen. 9 davon stammen aus den letzten 12 Monaten.
Wo hat Incase seinen Sitz?
Incase hat seinen Sitz in Pipeline Avenue 14351, 91710 Chino, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Ist das Profil von Incase beansprucht?
Nein. Das Profil von Incase ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Incase hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Incase auf Bewertungen?
Incase lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann Incase negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.