Bewertung
2,5
Durchschnittlich · von 5 Sternen
HubSpot Erfahrungen
2,5von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
946
231 in den letzten 12 Monaten
CRM-Anbieter
14%
Anteil 5-Sterne-Bewertungen
Bewertungen (946)
231 in 12 MonatenIhre Stimme
Erfahrung zu HubSpot schreiben
Chris
Verifizierte Bewertung
We were completely missold - AVOID
We were completely missold and then dropped the second the contract was signed/over the line. Disgraceful "customer service" what a shame as this once used to be an amazing company that valued it's customer base. Would have given 0 stars if I could. Shame on you HubSpot!
0
John B
Verifizierte Bewertung
Ok, AI could be better
Pros: Easy to learn in training and build upon previous knowledge of the system. The CRM and Sales parts are great for data and utility and the cost is lower than SalesForce which I think needs at least one dedicated administrator to make it work for the business. At least with a small scale team, it seems to do the same job of SalesForce with competitive prices. Cons: The Breeze Assistant is by far the most difficult AI to use. It does ask precise questions to get the exact need/query but it insists on doing large tasks in batches meaning the user has to restart the next batch manually. Example: If there was one single process action the task could be done just before end of day sign off in 5 mins, but this one took the majority of the next day to do in batches. By fixing this and upgrading the AI, the most important and long actions can just be done in the background quickly without team worry. Also, the calls dialled do have line difficulties when the inbound window is kept open meaning simultaneous inbound and outbound call management isn’t feasible.
0
Kendra Poulter
Verifizierte Bewertung
Working with HubSpot was the worst…
Working with HubSpot was the worst experience ever! We were excited through the sales process. It seemed like a platform that could grow with us as a business and communication was great with our sales person. However, once we got to onboarding communication fell flat. The onboarding fee is $899. Emailing with our onboarding professional left us waiting 3-7 days for a response. We were also told before purchasing that a third party platform wasn't necessary and that HubSpot could integrate with our EHR. We made our purchasing decision based on that since it was a lower cost than other platforms. However, once we paid and signed an annual contract and paid the onboarding fee we were told we actually did need a third party platform. This hiked up our monthly fee. We reached out to support and they said there was nothing they could do as we signed the contract. No discounts were offered. They apologized that onboarding wasn't moving forward and told me to contact technical support as needed. DON'T DO HUBSPOT! I have no doubt the platform is great but the customer service and onboarding is non existant.
0
Filipe
Verifizierte Bewertung
Privacy abusers
Somehow has my data despite never having used it or been a customer. They were forced to inform me about it because of GDPR but the link they provided to delete my data didn't work.
0
Alessio Ragazzo
Verifizierte Bewertung
Costosissimo
Costosissimo. Assistenza clienti praticamente inesistente. Pieno di bug. Breeze AI penso sia l'AI più scarsa sul mercato in questo momento. Per quello che si fanno pagare, per me, dovrebbero fallire.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen.
US
Alternativen zu HubSpot
CRM-Anbieter-Ranking →Häufige Fragen zu HubSpot
Ist HubSpot seriös?
HubSpot erreicht aktuell 2,5 von 5 Sternen aus 946 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden HubSpot?
Kundinnen und Kunden bewerten HubSpot im Schnitt mit 2,5 von 5 Sternen („Durchschnittlich“) auf Basis von 946 Bewertungen. 231 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu HubSpot gibt es?
Die bestbewerteten Anbieter in der Branche CRM-Anbieter sind Brevo (4,0 von 5), Zoho (3,9 von 5), Avada Commerce (5,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von HubSpot beansprucht?
Nein. Das Profil von HubSpot ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann HubSpot hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet HubSpot auf Bewertungen?
HubSpot: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann HubSpot negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.