Bewertung
1,2
Schlecht · von 5 Sternen
1,2von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
204 in den letzten 12 Monaten
Parfümerie
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Stacy Ermilio
The company is completely unresponsive to both email and telephone calls. I tried to canel my order within thee 30 day trial period. They will not respond. They leave no alternative other than to dispute this charge on your credit card and mail everything back at your own expensive. The machine is heavy and costly Costs avout $100 out of your own product. They continally keep mailing the oils. Worst customer service in the universe. I take that back. There is no customer service Dont buy. Nothing but a headache. Three years is a long commitment with such a crappy company
Reynamizyed
This is a horrible product and even worse the Customer Service. They lie about their return policy I would never buy from them again it's a loss of $180 for nothing.
Ariana McCoy
Trying to cancel my subscription and they want to still charge me for their failure to keep their obligations to their terms and conditions. Repeated problems every single month. Stay away from this company. It is a headache. Bad customer service, bad orders, horrible subscription. Hello Mrs. _______. We reviewed your cancellation request and decided we can't cancel the subscription. Even though there were issues with your subscription, we are more than happy to work with you to get your susbcription straighten up. For the moment, you have been fully refunded for your most recent order, your subscription discount was fixed to the corresponding 30% and we made sure your subscription is set to 20mL bottles for your Loft Diffuser. We no longer have California Love in stock but we are happy to replace the scent with any of the following: MyWay, Black Velvet, DreamOn, Chandelier, CrystalOud, Escape, Utopia, E11even, Mandarin If you don't want to continue with the agreed commitment of 6 months, you can cancel the subscription online, from your "Manage subscription" section on your account. You can follow these steps: Log in to your account>Manage Subscriptions>More Options>Cancel Subscription Just take into consideration that a $49.95 charge will be processed because that is the value of the diffuser but it will delete all scheduled orders.
Tiffany Scruggs
If I could give them no stars I would. Whatever you do, don’t sign a contract for their oil subscription. ITS A SCAM!!!
Colette Venteicher
Unfortunately you want to like this company because they have an amazing product, but, the shady business practices are so beyond most companies. Even if they refund the subscription products, you get charged an "early cancellation fee" then when all is said and done there is still a $15 charge for a mystery gift you do not receive. Do NOT use this company.
Typische Antwortzeit über einer Woche. Beantwortet 19 % der negativen Bewertungen.
Hotelcollection erreicht aktuell 1,2 von 5 Sternen aus 385 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Hotelcollection im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 385 Bewertungen. 204 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Parfümerie sind Allbeauty (4,5 von 5), MyOrigines (4,6 von 5), The Fragrance Shop (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Hotelcollection ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hotelcollection hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Hotelcollection: Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.