Bewertung
1,6
Mangelhaft · von 5 Sternen
Möbelgeschäfthomeboxstores.com
1,6von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
95 in den letzten 12 Monaten
Möbelgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Kat Marquez
VERY DISAPPOINTING WARRANTY SERVICE We bought a dresser from HomeBox for our baby, but the top started lifting and swelling even before we used it. The dresser has been completely unused because we purchased it in preparation for our baby. We reported the issue, and HomeBox sent a staff member to inspect it. After seeing the dresser, we were told that the top would be replaced within 2–3 days. We waited, but received NO UPDATE whatsoever. We had to contact HomeBox ourselves, only to be told that the case was already CLOSED and the warranty was rejected because the item was supposedly “MISUSED.” This is extremely frustrating and unacceptable. How can an item be “misused” when it has never even been used? What makes this worse is that their own staff inspected the dresser and initially confirmed that the top would be replaced. Then, without proper explanation or evidence, the warranty was suddenly rejected. We bought this specifically for our baby and expected a new product in good condition. Instead, we ended up having to chase HomeBox for a resolution and were blamed for a problem we did not cause. Very poor after-sales service. HomeBox should take responsibility for defective products instead of simply closing warranty cases and blaming customers. ⭐ Would NOT recommend HomeBox based on this warranty experience.
Mohammed Al Badi
The after sales service was the worst They damage the dresser, Also they bring the screwes that not fit on the wardrobe.. i have a compliment from 7 days now and no one give me a solution for my compliment
DA
An after-sales experience that seriously affected my confidence in the brand My experience with Home Box UAE – Abu Dhabi has gone far beyond a delayed installation. Repeated follow-ups, formal escalation, cancellations without prior notice, and commitments that were not honored have all contributed to a very disappointing after-sales experience. At this stage, the main concern is no longer the installation itself, but whether customers can rely on the support they receive after the purchase. Based on my experience, that confidence has been seriously affected.
Malek Maliks
Very bad service and quality
katia mansour
If I can remove all stars I would do it. The customer service are only trained to say “we will raise yr concern to the team and get back to u”…. Nothing happens. I purchased a corner sofa. Delivery was scheduled to be on Saturday. The delivery wrote my mobile wrong. So driver eventually contacted a wrong number. So I didn’t get a call, neither did I receive my sofa. When I complained, they said that they don’t work on Sundays and therefore the delivery will be on Monday. This is the worst delivery and customer service.
Typische Antwortzeit unter 24 Stunden.
Homebox Stores erreicht aktuell 1,6 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Homebox Stores im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 95 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Möbelgeschäft sind poltronesofà (4,1 von 5), Next (4,2 von 5), Sklum (3,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Homebox Stores ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Homebox Stores hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Homebox Stores: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.