Bewertung
3,6
Gut · von 5 Sternen
Hollandforyou Erfahrungen
3,6von 5 · Gut
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
58
4 in den letzten 12 Monaten
Supermarkt
55%
Anteil 5-Sterne-Bewertungen
Bewertungen (58)
4 in 12 MonatenIhre Stimme
Erfahrung zu Hollandforyou schreiben
Sabine
Verifizierte Bewertung
Where is my order from 18th May?
I ordered various items, including cheese and chocolate on the 18th May, and still have not received my order, totalling 74 Euros. I have emailed this company three times, but have had no reply. Using my tracking number, it required a 'secret code' which I never received. I tried to phone them, but the number is invalid. Have I been scammed? Order number is 8TPT013113 and I live in Scotland. Can anyone help, please?
0
Ali Najafpour
Verifizierte Bewertung
Ignored Order Correction Request, Shipped to Wrong Address, Half My $500 Baby Formula Still Missing, and I'm Being Ignored
UPDATE: Michel claims the address on the order was not possible to change after it was shipped. He does not mention I made this request immediately after placing the order. And of course, he does not address the lack of communication at all. Michel, if you were only as responsive over email as your are, we would never have had this issue to begin with. I ordered 12 containers of baby formula from Holland For You for our newborn, nearly a $500 purchase. What followed was a reminder that their website appears to be stuck somewhere in the early 2000s, and unfortunately, their customer service seems to have stayed there too. Years ago, I ordered from them for our first child when we lived at a different address. Their checkout process, which feels like it hasn’t been updated in decades, did offer to edit my shipping address, but it was unclear at what stage. I expected the next step to provide an opportunity to edit my address, but somehow, the order finalized before I had any chance to correct it. Immediately, I looked for a way to cancel or edit the order. The dinosaur of a website provides no such option. Within minutes, I emailed them explaining that the address was outdated and urgently needed to be changed and I provided the correct address. Silence. I followed up again asking for confirmation. More silence. Only after the packages were already shipped did Michel respond, informing me the order had been sent, in two parcels according to Michel, to the exact wrong address I had tried to correct immediately. When I reminded him of my emails, he said he had no choice because they are required by PayPal to ship to the PayPal address. So common sense would be to offer an order cancellation. But apparently no such sense exists at HollandForYou. They were under no obligation to fulfill the order to the wrong address. Michel then had the audacity to claim I never sent the correction email even though we had all the while been messaging on the same email chain as my original request to edit the order. Fortunately for reality, screenshots exist. After providing proof that I did in fact send those emails, Michel permanently stopped responding to this day. He ghosted me completely. It has been 47 days since Michel has last responded to me, and I've sent 5 emails over this time. I then had to awkwardly contact the current resident of my old address to intercept packages of baby formula meant for my newborn. Thankfully, they were kinder and more responsive than the company I paid. One of the two parcels made it to that address which they then forwarded to me. The second parcel has seemingly vanished. I’ve sent multiple emails over the past week asking for help, tracking, anything at all. Deliberate silence once again. I live in the United States, and because Holland For You ignored an immediate correction request and failed to communicate, half of my nearly $500 order is missing. It has now been over 50 days, and I still do not have 6 of the 12 containers of baby formula I paid for. This wasn’t some luxury item. It was baby food and now my daughter is running out of formula and I'm forced to buy a different brand which is NOT recommended by pediatricians. Watching a company mishandle something so incredibly basic, and then disappear, would almost be funny if it weren’t so expensive and stressful. Customers deserve responsive communication, and accountability. HollandForYou delivered none of those. And apparently, I'm hardly the only one considering the other reviews I'm seeing here. I wish I checked HollandForYou before I placed that order. I wouldn't recommend this site to anyone.
0
Muriel Wagenaar
Verifizierte Bewertung
Site malhonnête
Des voleurs. Ma commande est arrivée incomplète. J'ai demandé le remboursement des articles manquants car je ne voulais pas de coupons pour une prochaine commande puisque je ne voulais pas commander de nouveau. On m'a dit ok, mais aucun remboursement ne m'est parvenu. C'est pas faute d'avoir relancé. Ils font les morts et ne répondent plus. Ce sont des voleurs, des gens malhonnêtes. A éviter. Je ne recommande pas ce site.
0
JS
Verifizierte Bewertung
Substituted item to inferior product….
This is my first experience with Holland for you and I will never use again. Delivery was later than promised so missed the date needed. 13 of the 14 items had been substituted to an significantly inferior product with no explanation or compensation. No contact details available to speak to anyone about the error. Will never ever use again.
0
Evgenia Gillis
Verifizierte Bewertung
Sterk aanbevolen!
Ik had geweldige ervaring met dit bedrijf. Uitstekende communicatie. Ik kreeg een paar items van verschillende verkopers en Hollandforyou hield me op de hoogte elke keer dat ze mijn artikel kregen. Een artikel werd niet afgeleverd bij het bedrijf en stond op het postkantoor (weet niet waarom) en de eigenaar van Hollandforyou had geen probleem om het op te halen bij het postkantoor. We kozen de dag voor verzending, het trackingnummer werd verstrekt en binnen 10 dagen kreeg ik mijn pakket. En ik vertrek in de VS. WAUW! De verpakking en verpakking was boven en buiten. Ze stoppen extra noppenfolie en papieren doosvellen erin om items (puzzels) te beschermen tegen deuken. Kom ik terug naar dit bedrijf? Absoluut, 100% ja. Dienst A+++ Ik raad dit bedrijf ten zeerste aan. Bedankt Hollandforyou-NL! //////// I had great experience with this company. Excellent communication. I got few items from different sellers and Hollandforyou kept me posted every time they got my item. One item wasn’t delivered to the company and was sitting at the post office (don’t know why) and the owner of Hollandforyou had no problem to pick it up from the post office. We picked the day for shipping, tracking number was provided and in 10 days I got my package. And I leave in the USA. WOW! The wrapping and packaging was above and beyond. They put extra bubble wrap and paper box sheets inside to protect items (puzzles) from denting. Will I come back to this company? Absolutely, 100% yes. Service A+++ I highly recommend this company. Thank you Hollandforyou-NL!
0
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Ist Hollandforyou seriös?
Hollandforyou erreicht aktuell 3,6 von 5 Sternen aus 58 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (loopstraat 12, 7665TY hartenveld, NL) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Hollandforyou?
Kundinnen und Kunden bewerten Hollandforyou im Schnitt mit 3,6 von 5 Sternen („Gut“) auf Basis von 58 Bewertungen. 4 davon stammen aus den letzten 12 Monaten.
Wo hat Hollandforyou seinen Sitz?
Hollandforyou hat seinen Sitz in loopstraat 12, 7665TY hartenveld, NL. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Hollandforyou gibt es?
Die bestbewerteten Anbieter in der Branche Supermarkt sind Kaufland (3,5 von 5), Bilka (4,2 von 5), føtex (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Hollandforyou beansprucht?
Nein. Das Profil von Hollandforyou ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hollandforyou hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Hollandforyou auf Bewertungen?
Hollandforyou lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann Hollandforyou negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.