Bewertung
3,9
Gut · von 5 Sternen
Einkaufen & Modehollandcooper.com
Holland Cooper Erfahrungen
3,9von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
1.988
1.075 in den letzten 12 Monaten
Einkaufen & Mode
62%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.988)
1.075 in 12 MonatenIhre Stimme
Erfahrung zu Holland Cooper schreiben
Alice firth
Verifizierte Bewertung
Had an amazing experience at Holland…
Had an amazing experience at Holland Cooper Cheltenham boutique. Was by a lovely Megan who was helpful and attentive. Can wait to go back
0
Aleisha Dawes
Verifizierte Bewertung
Above and beyond customer service
I have bought from Holland Cooper many times in the past before and always had a wonderful experience. The quality of the clothing is absolutely incredible, packaging is lovely and quick delivery. I recently saw an item that was on the ‘coming soon’ page and really wanted to wear it to an upcoming event. I decided to email Holland Cooper to see when it would be available and if it would be in time for the event. I conversed via email with Adam, who arranged for the item to be sent to me even though it is not yet available online. I paid through a payment link and received the confirmation email and everything else as normal. Adam went above and beyond to make sure I had the outfit of dreams for my event! Thank you Holland Cooper, Adam and your entire team!
0
C B
Verifizierte Bewertung
These are high quality napkins (Chateau Blue set of 4)
These are high quality napkins and the pattern is just wonderful. As a country girl who loves her tablescapes, horses and gardens I was immediately drawn to it. Ordering was super easy and delivery to Australia (the other side of the world ) was very quick. Thank you to brand ambassador and YT content creator Ms Leonora Smee for introducing the brand!
0
Consumer
Verifizierte Bewertung
5 star quality
Bought reversible leather belt. Excellent quality. Beautiful packaging, made you feel you have bought luxury. Delivered in a timely manner. Have bought several items now and non have disappointed. One of my favourite brands ❤️
0
olivia
Verifizierte Bewertung
Faulty bags, poor quality and worse customer service.
I’m extremely disappointed with my experience with Holland Cooper. I purchased a bag for £179. When it arrived, the quality was immediately unacceptable. One of the handles was falling off because a press stud had broken, and the packaging around the handles had been ripped off. It appeared to me that the bag may have previously been returned and then sent out again, given the condition it arrived in. I initiated the returns process and, as I needed the bag urgently, reordered the same £179 bag and paid an additional £10.95 for next-day delivery. Unfortunately, the second bag was also completely unacceptable. It was a noticeably different colour and size to the first bag, and the HC logo was already hanging off the front. The packaging was also completely different from the first bag, which only added to my concerns about the consistency and quality of the products being sent out. At this point, I was nearly £370 out of pocket for two bags that were both faulty, so I contacted Holland Cooper expecting some assistance. Instead, I received an automated response simply telling me to return the bags. I could find no straightforward way to speak to an actual member of the customer service team. There was no offer of compensation for the significant inconvenience of having to return two faulty £179 bags, nor was there any offer to refund the £10.95 expedited delivery charge that I had only paid because the first bag was faulty. The original boxes were also far too large, meaning I had to purchase two new boxes myself in order to return the bags. It has now been a week since I returned both bags at the same time. I have received a refund for only one of them, and I have still not received the refund for the other bag or the delivery charge. For a company selling bags at £179, I expected much better quality control and, above all, much better customer service. Receiving two faulty bags, having to pay for additional packaging and delivery, and then being unable to speak to a person to resolve the issue has been incredibly frustrating. The products may look premium online, but my experience has unfortunately been anything but premium. I would think very carefully before spending this amount of money with Holland Cooper, particularly given how difficult it has been to get any meaningful customer service when something goes wrong.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 74 % der negativen Bewertungen.
Alternativen zu Holland Cooper
Einkaufen & Mode-Ranking →Häufige Fragen zu Holland Cooper
Ist Holland Cooper seriös?
Holland Cooper erreicht aktuell 3,9 von 5 Sternen aus 1.988 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (London Road, GL56 0JQ Moreton-in-Marsh, GB) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Holland Cooper?
Kundinnen und Kunden bewerten Holland Cooper im Schnitt mit 3,9 von 5 Sternen („Gut“) auf Basis von 1.988 Bewertungen. 1.075 davon stammen aus den letzten 12 Monaten.
Wo hat Holland Cooper seinen Sitz?
Holland Cooper hat seinen Sitz in London Road, GL56 0JQ Moreton-in-Marsh, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Holland Cooper gibt es?
Die bestbewerteten Anbieter in der Branche Einkaufen & Mode sind Cettire (3,1 von 5), Superdry DE (4,1 von 5), Hoodside (3,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Holland Cooper beansprucht?
Nein. Das Profil von Holland Cooper ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Holland Cooper hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Holland Cooper auf Bewertungen?
Holland Cooper: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Holland Cooper negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.