Bewertung
3,4
Durchschnittlich · von 5 Sternen
3,4von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
35 in den letzten 12 Monaten
Logistikdienst
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Kosak
They do not know what they are doing. They have no clue what is going on in their own warehouse, dealing with their support is a joke and their fulfilment is inconsistent. Get ready to waste more time trying to figure out where they lost your stock rather than running your business.
Paul Valentin
AVOID AT ALL COST. Honestly the most missmanaged fulfilment I have ever seen in my life, they will charge you for their own mistakes when shipping units in, be prepared to spend HOURS with customer support on the smallest issue and then nothing gets resolved, they will misscount and lose units and their B2B services DO NOT WORK. Good luck leaving once you sign that contract...... its been 30 days since i stopped working with them and they still haven't been able to send me my OWN stock back.
Enrique Onieva
As a CEO and founder of a L´AUREA, DTC E-Commerce, finding the right 3pl provider was crucial. Hive has being key in our launch and day to day operations, alowing us to benefit from an outstanding infrastucture at a reasonable cost, normally reserved for the big players. Their Delivery capabilities, tech infrastructure and customer service have being outstanding.
JT
Avoid if you're a small startup. You will be bottom of the priority list. I had a near perfect year of fulfilment with Hive and then in the last three months its gone from bad to worse. I'm a small startup so every order matters and providing orders on time to my customers is of utmost importance. The last three months has been the most awful experience with Hive. Orders not being sent, no notification of delays, different excuses every time. I'm currently having to run to the post office myself to post out delayed orders as they can't even give a timeline of when orders will be sent. I find it absurd that I'm paying a fulfilment centre who can't actually fulfil.
SF
The service is not good. Lack of Transparency in Sales: The commercial agreements made regarding the billing timeline—which was explicitly stated by your sales representative to begin only from the date of the first actual shipment—have been completely disregarded. The service was never put into operational use, and no shipments have been made through your platform. Failure in Technical Support and Onboarding: The designated account management and technical support failed to provide the necessary guidance, assistance, and standard operational setup (such as assistance with SKU creation and management, which standard logistics practices dictate should be supported by the provider's competent team). Deficient Human Resources and Service Quality: The personnel assigned to manage this account have demonstrated a complete lack of professional competence and transparency. Given the entirely negative experience and the total unreliability of the human resources assigned to this project, I have decided to terminate all relations and will continue to handle shipping operations independently. The managers are lazy people, to fire asap!
Typische Antwortzeit über einer Woche. Beantwortet 20 % der negativen Bewertungen.
Laut Impressum
Laut Impressum
Hive Technologies GmbH erreicht aktuell 3,4 von 5 Sternen aus 38 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Karl-Liebknecht-Str 14, 10178 Berlin, Deutschland) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Hive Technologies GmbH im Schnitt mit 3,4 von 5 Sternen („Durchschnittlich“) auf Basis von 38 Bewertungen. 35 davon stammen aus den letzten 12 Monaten.
Hive Technologies GmbH hat seinen Sitz in Karl-Liebknecht-Str 14, 10178 Berlin, Deutschland. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Logistikdienst sind Evri (3,8 von 5), Yodel by InPost (2,1 von 5), DPD UK (3,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Hive Technologies GmbH ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hive Technologies GmbH hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Hive Technologies GmbH: Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Öffentliche Registerdaten zu Hive Technologies GmbH (Berlin) liegen vor.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.